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hello there!
we had some conversations about my customizations and i even found a bug in the link-templates!
as wp downloadmanager (pro) and the default values plugin are not working for my project as the site has to be accessible as possible and which will be converted and hosted completely static, i would like to know:
* is there any possibility to get my money back as your pro-tool and default values-plugin is not (in any case) working for me
* if not (i searched already very carefully) where do i opt out of the recurring payments, if i am not (for this project) interested in further support?i would like to be sure not getting accounted again for your service. don’t get me wrong – support was quick and helpful – everything worked as expected – but the customer converted the site to completely static. no downloads possible anymore.
* i don’t find any option to opt out
thanks a lot for any help or money back – i sure will come again as i was very pleased with function and support.
liebe grüße, stefan.
In reply to: Problem with searchform
Hi Marc,
Are you using WPDM Search widget? It only searches for download posts. Maybe another plugin or active theme is modifying search result. Please try deactivating another plugin to be sure.
Send temporary wp-admin login info in private reply if you can’t find the issue. Also, send the page link where you have the search field.
Thanks.
In reply to: grey tables and green buttons
The screenshot show package details page. The table is generated by the page template ( doc link: https://www.wpdownloadmanager.com/doc/templates/page-templates/) You can change the page template from package settings meta box.
You can create custom page template if you want to style/customize package details page. Please check this doc https://www.wpdownloadmanager.com/doc/templates/creating-a-new-template/
The doc link in your reply is deprecated. It was for an older version of WPDM.
In reply to: need direct link to file – ending with filetype
In reply to: grey tables and green buttons
Hi,
Sorry, I am not sure if I understood what you meant. Are you referring to the download details ( view package ) page? Could you please send me a link?
You can modify/change details page view using Page Templates in Package settings meta box. There are some built in page templates and you can build custom templates using WPDM’s template editor.
Regards.
Favorite downloads are listed in users public profile page
/profile/?profile=userid. We will soon add the list in user’s dashboard.Please check add-on page info to understand add-on features.
Page Template add-on allows you to use your theme’s page template on the download details page. This is useful when you are trying to control sidebar on the download details page.
Yes, it is possible to use feature image in link template. Create a custom link template and use thumb template tag there with the desired size.
Please create new topics for new issues to relate topic title with the issue.
hello again!
my customer stripped all the wordpress/php dynamic to present the website as static site. the links generated by wpdm dont work with this solution… they should have told me this before ?
http://…/?wpdmpro=nx-aushang&wpdmdl=291&masterkey=59674e1262c1d
what would work: is there any way to display the direct links to the actual files easily, so the browser knows how to cope with the files? like …download/01samplefile.pdf
at the moment the pdfs are displayed like a text-file, looking messy.
thank you for any help in this case.
liebe grüße, stefan friedl.
What is “Add to Favourites”? When user added to favorites where he/she can see the favourites? Using Ultimate Member Pro version.
In download page getting 404 on this:
/downloads/file/index.php?_nonce=3e9321492&id=3874
Is this a problem?
There are free plugins like:
wpdm-button-templates
wpdm-color-button
wpdm-colorbox
wpdm-download-button
wpdm-page-templateWhat are they actually? Extra templates?
Is there a way to put a thumbnail to the link template? Is it possible from TinyMCE button? I added a featured image on Edit Package but it shows very big, and at the top of the link. I want something integrated into the link template. Like this:
https://cdn.wpdownloadmanager.com/wp-content/uploads/2014/01/WPDM_Pro_4_Demo_%C2%BB_Ready_Templates1.pngI copied the code of this link template but it didn’t work on my site like this.
In reply to: Exploit in free version – also in Pro??
The issue was with 2.9.50, current free version is 2.9.53, in the middle, there were 2 other releases. I already confirmed you in my reply #60568, it is resolved.
Can you tell me how to make subscriber log in compulsory for the Doc Preview page template ?
I have set Allow Access to Subscribers for Packages. Im using the Archive Sidebar layout for category view of packages and Doc preview – single page view. When viewing the package on a different browser (not logged in) the protected file downloads after clicking download link or button without prompting user to login.
What am I missing?
Thanks
BrettWhen I use LinkedIn lock, where is the information for the user who has downloaded my data? By using LinkedIn it should be capturing Basic Profile information like name and email address (at the very minimum) but I cannot see it in my Subscribers page, only people who have used email lock seem to be there?
In reply to: Download link not working
Thanks, I have installed the Advanced Custom Fields. Can you provide links to where the support documentation is? I need to understand how to capture the category, tags, author for when someone downloads using email lock. I don’t want the user to have to enter these fields, I just want them to show on the Subscriber Downloads page.
Once I’ve got that sorted I will purchase the MailChimp Add on. I might be able to find a way to just subscribe them to a seperate list altogether but if I did want to send extra fields to Mailchimp as you suggested do you offer that customisation work or do I need an external 3rd party? Thanks.
In reply to: Cache and big packages
WPDM creates a cache entry when a requested download contains several files. This happens when you attach multiple files in a package and user initiates the download by clicking the package download button.
Now, You got 2 options,
1 ) Disable package download link, only enable single file download. WPDM does not cache single file download.
2 ) Make a single compressed file for each package. WPDM won’t create cache entry when there is a single file in the package.
In reply to: Problems in categories, search, language
1 ) I have uploaded new language files ( wpdmpro-ar.mo and wpdmpro-ar.po , tested those in my installation). There was some settings error in old files. Another thing is I couldn’t change your language from settings. It always stays English. Maybe core language files are missing.
2 ) You are using a custom template for category archive ( taxonomy-wpdmcategory.php ) Link Template are ignored because of it.
3 ) Looks like TinyMCE inserts reformatted category slugs which creating the issue with category shortcode pagination. For now, copy & paste category slugs from Downloads Categories page. I have created a sample page here http://www.shamsaat.com/?page_id=2065&preview=true in this approach. It is working.
In reply to: how to hide buttons for external files
I meant the custom link template should contain both title and content when showing packages from all categories. The link template I have applied here http://www.agisinc.com/ios-apps/ shows only the package content.
As your iOS apps have the link in content this custom link template works for those packages. But your other packages have download links like normal WPDM packages.
There are 2 different situations here. So, It is best if you show your iOS apps separately using the custom link template. Otherwise, your iOS apps will also have a download button like other packages.
In reply to: Dropbox Issues
Actually, in case of Dropbox, downloads are handled by Dropbox it self, wpdm simply redirect to download link, anything you need to adjust, it is in dropbox side.
In reply to: New user — Help me please
In reply to: how to hide buttons for external files
Have you had other people run into the issue of the URL structure required for iOS app downloads? Just linking to the file doesn’t work. iOS devices need it to be the URL structure to work.
In reply to: Dropbox Issues
This is definitely a Dropbox permission settings of these 2 files. I tried to access the EUR file through URL but it says “The owner hasn’t granted you access to this link.” Also, the download doesn’t work even when I am logged into Dropbox. It works for you because you have permission.
Please try following steps,
1) Delete both files from Dropbox and remove them from package too. Update your package.
2) Upload new copies to Dropbox.
3) add new copies from Dropbox to your package and update package.
In reply to: Download link not working
There are some JS errors on this page which may be causing the issue.
Enable Ajax on lock options from Downloads Settings Frontend page, that should fix this issue.
https://www.evernote.com/l/AUcRaea__oRHg7u0Wm_wmO6xR9iq0D8j7akB/image.png
If that does not work you have to use embedded form. Clone the link template you are using now and replace the
[download_link]with[download_link_extended]tag. Then use this custom link template in your shortcode.You can read more about custom link template here https://www.wpdownloadmanager.com/doc/templates/creating-a-new-template/
All collected email addresses are listed on Downloads Subscribers page.
In reply to: Dropbox Issues
In reply to: problem with the checkbox for terms and conditions
In reply to: Dropbox Issues
In your Dropbox file list check if the two files in question has the share icons,
https://www.evernote.com/l/AUdv6w3Aj9lHh4KGK73L58b1RhBh2rAAEDoB/image.png
Please also check the package setting of those 2 packages. If you can;t find anything, send the temporary wp-admin login info private reply. Send the page URL too, where you have the download links.
The solution is using custom link template.
If you don’t want to show download details page you can remove the
[page_url]template tag from the link template.Clone any link template from Downloads Templates page and remove
[page_url]tag from there. Also, remove the HTML a tag. Then set this link template when inserting the shortcode.Use TinyMCE add-on to insert the shortcode. Your custom link template will be available in the dropdown.
