Hey, I need to be able to track all downloads of a single user. But when I download a file multiple times with the same account the counter doesn’t increase and also doesn’t show up in the stats. How can I achieve the same behaviour you have in the user profiles here where I can see the time and date of each individual download per user?
Best
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This topic was modified 5 years, 5 months ago by
Marc Chiroiu.
The problem is that for multilingual downloads (using WPML) the direct link does not automatically forward the user to the content in the currently chosen language
One of your plugins is breaking the delete icon in all downloads list. I have fixed the add new page issue. It was coming from an error that originated from corrupted email settings. I have updated email settings to fix that. But file attachment options are missing, I guess the same plugin is causing the error. Now you have to deactivate other plugins one by one to find out which one it is.
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1 ) In your package settings meta box set “Click here to download PDF” as “Link Label”. This “Link Label” defines the download button text which is “Download” by default.
2 ) Each package has its own details page, but it is not strictly necessary to use the details page. You can use a package shortcode to insert the download anywhere you want. Copy the package shortcode from the “All packages” admin page or use the TinyMCE Button add-on to insert shortcode visually. This add-on adds a Download icon in Gutenberg classic editor, use that to insert package in a page or post.
The result of the shortcode is controlled by the link template. You can use any of the built-in templates or create your own using Template editor from Downloads > Templates page.
3 ) If the download button isn’t visible to you then it means you user role doesn’t have access to the package. Set “All Visitors” in the “Allow access” option of package settings meta box to fix that.
It is based on the default tag. There is no shortcut to support your custom tag. [similar_downloads] template tag is implemented by the wpdm_similar_packages function in wpdm-functions.php file. You can try to tweak that one to create a new template tag. Basically, it requires extensive customization.
How to show archive page, siteurl/all-downloads/ does not show anything and category page also only shows download button and no other info
Hi,
Looks like the issue occurs only when the user is downloading as a guest. I have tested several downloads after logging in. All download attempts were successful.
But I encountered issues with some files when tried to download as a guest. And this can be related to the WPENgine caching. Please contact the WP Engine support an ask them to exclude URLs like the following one to exclude from the cache. That should fix the issue for non-logged-in users.
https://podular.co.nz/download/the-stack/?wpdmdl=198&_wpdmkey=5dd83d013a7f1
Thanks.
Hi,
Please install the latest version to fix the issue. Follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
Logout and then login again from your Downloads > Settings > Updates tab to fix any issue related to quick update. After that you can update the plugin your plugins page.
Thanks.
1 ) I have removed the limit. Now all lists are available for selection in the dropdown.
2 ) The add-on doesn’t send the quick form to MailChimp. You can access and export those data from Downloads > Subscribers page.
3 ) Mailchimp add-on automatically extracts first and lat name from the input and insert them in corresponding MailChimp user field.
You can use a custom template for Advanced Access Control “All Downloads Table” to change the default sorting.
The Advanced Acces Control downloads table is using /wpdm-custom-access-level/wpdm-my-downloads.php template. To customize this template, make a copy and place it in /active-theme/download-manager/wpdm-my-downloads.php location. Then add your customization in this new template. Now, this new template will override the default one. As the file is outside the plugin directory, your customizations won’t be lost during the plugin update.
I have made the template file for you. You can download it here https://www.dropbox.com/s/af8zyrfn323ba66/wpdm-my-downloads.php?dl=1 Just put it in /active-theme/download-manager/wpdm-my-downloads.php location. This version of table sorts downloads by date.
hi
If you are moving to another installation then use the WordPress import/export option. From your old site export all downloads using the Tools > Export option. Then in the new site import all downloads from Tools > Import. Then move all your files from old /uploads/download-manager-files/ to new /uploads/download-manager-files/ directory.
Hi guys,
sorry to push that very old thread up again.
@Shahjada you said, that the networkwide shortcode integration would be a feature added soon.
That was in 2015.
Did that already happened? 🙂 Because this would be a really good feature.
Or is there another easy thing to share downloads cross-site (in the same multisite network)? For now I’ll do that with iframes.
But that’s very static and not what I really want.
Would love to hear some good news 🙂
Cheers,
Christoph
my question is how to apply the “default template w / icon” template to all downloads previously uploaded to the site. thanks
License Key has now validated however still getting issues with new download page.
102.22 MB File Size
20 File Count
19th November 2019 Create Date
19th November 2019 Last Updated
You are not allowed to download.
How do I allow users to access the downloads? Is there a step I have missed on resetting the DM plugin?
I’ve just found a similar issue from the 18th Nov.
I’ll try the following and let you know if this works:
Hi,
Please install the latest version to fix the issue. Follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
Logout and then login again from your Downloads > Settings > Updates tab to fix any issue related to quick update. After that you can update the plugin your plugins page.
Thanks.
Hi, we have been using DM for a number of years now and having checked my products all look to be fine in DM purchase section, however on WordPress there is an alert stating Invalid License Key.
The issues we have now is that we cannot upload documents for download on to our site and the message reads Access Denied on the downloads page.
Also in the WordPress Plugins page there is the message; Please activate Download Manager license for automatic update. Validate license key.
Order 1 Support & Update Access: Active Mar 17, 2018 6:34 pm Auto Renew: 2nd cycle
Order 2 Support & Update Access: Active Mar 17, 2018 3:43 pm Auto Renew: 2nd cycle
Can someone advise please?
Thanks in advance
Hi,
Please install the latest version to fix the issue. Follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
Logout and then login again from your Downloads > Settings > Updates tab to fix any issue related to quick update. After that you can update the plugin your plugins page.
Thanks.
Hi Shahriar,
Still not sure what you mean by hook but I hope its something we can enable as a setting in Downloads > Settings or something we can add to the CSV. Basically something that will survive each time the WPDM version is updated.
We will hold off developing our own code to use this feature until we see how you have implemented in a future release. If you remember to it would be great if you updated this thread once it was released.
Cheers,
mike
Hi Shahriar,
That seems to have fixed the resolution issue. Thank you very much.
The thumbnails still aren’t updating.
All caching plugins are still off. And the server doesn’t have any caching set up. Different browsers, devices and networks – still no updating.
If you click on the Test Imagick 4 thumbnail on the test page, you will see the PDF looks totally different.
**UPDATE**
I found a new forum entry where you provided this information:
You have to clear the cache from Downloads > Settings > Privacy Tab. And that delete all cached thumbs.
That appears to have fixed the issue. Thanks.
hi,
When you upgrade to a Pro version, you get many more futures that are not free
[wpdm_packages] Use this shortcode you can query all downloads/packages
[wpdm_category]Use this shortcode you can query all downloads/packages from one or more categories.
Hi,
Looks like the issue occurs only when the user is downloading as a guest. I have tested several downloads after logging in. All download attempts were successful http://prntscr.com/pxigno
But I encountered issues with some files when tried to download as a guest. And this can be related to the WPENgine caching. Please contact the WP Engine support an ask them to exclude URLs like the following one to exclude from the cache. That should fix the issue for non-logged-in users.
https://thebrieflab.com/?wpdmdl=23630&_wpdmkey=5dceed37aeaea
Thanks.
When I go into downloads and settings in word press it only gives me;
– basic
– user interface
-frontend access
– social settings
-updates
-licence
-privacy
So I am missing the options for:
-cloud storage
-quick forms
-convertkit
-form lock
– invoice for PFD
-mail chimp
-PDF stamper
-premium package
How do I get these to appear? I want to add custom fields to the download form
Thanks
Hello,
We use the short code below to create a table of downloadable files on a page that are private. One has to be signed into our website to view the page and the downloads. When the table lists the Title, it also shows the word “Private:” next to each download title. We would like to remove that text in both the TITLE and the PAGE LINK listed in the table. Please advise where we can manage and change this output of text. Thanks!
Example
Title of actual Download “Co-Extruder – English”
Title shown in the table “Private: Co-Extruder – English”
Shortcode
[wpdm_all_packages items_per_page="30" categories="English" jstable=0 order_by="field_name" order="ASC/DESC" cols="title,download_count|categories|update_date|page_link" colheads="Title|Language|Update Date|File link::355px"]
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