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AuthorSearch Results
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Apr 5, 2020 at 8:14 pm #125199
In reply to: Automatically close form popup after download
Phil ChandlerParticipantThis reply has been marked as private.Apr 4, 2020 at 10:38 am #125100In reply to: can’t add additional preview images at frontend
Nayeem RiddhiModeratorOh really sorry, I have missed your topic. It may be a CSS or Jquery issue. Because, when you click the additional preview images “plus” image it takes you to the top of the page. Please try adjusting from
Downloads > Settings > User Interfaceenabling/disabling styles/scripts. It may help you. Please let me know.Thanks.
Apr 3, 2020 at 7:08 am #125043In reply to: Automatically close form popup after download
Nayeem RiddhiModeratorHi,
If somebody clicks the download button, then it needs to stay on the same page for some time. Like when you press the button it downloads the file from the generated link. By default, the feature is, it has to be closed the popup manually.
Thanks.
Apr 3, 2020 at 3:07 am #125026In reply to: Unable to update Download Manager
Nayeem RiddhiModeratorHi,
Please follow these steps for upgrading the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from
Downloads > Settings > Updatestab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.Thanks.
Apr 3, 2020 at 1:28 am #125004In reply to: File not found
Nayeem RiddhiModeratorHi,
Please follow these steps for upgrading the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Please let me know if it helps you.
Thanks.
Apr 2, 2020 at 3:03 pm #124945In reply to: Update Download Manager
Nayeem RiddhiModeratorHi,
Please follow these steps for upgrading the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Thanks.
Apr 2, 2020 at 3:04 am #124906In reply to: Dynamic Currency Conversion
Nayeem RiddhiModeratorPlease install the Premium Package ( https://www.wpdownloadmanager.com/download/premium-package-wordpress-digital-store-solution/ ) to customize the currency option.
If you have already installed it then go to
Downloads > Settings > Premium Package > Payment > CurrencyConfiguration to change the currency.Mar 31, 2020 at 4:12 pm #123143In reply to: Can’t update
Nayeem RiddhiModeratorHi,
Please follow these steps for upgrading the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Thanks.
Mar 31, 2020 at 9:45 am #123117In reply to: Issues updating WPDM from 4.9.6 to 5.0.7
ENEA WPDM_AdminParticipantHi Nayeem,
Regarding the InvalidAccess, I think this is because the link is generated with a token for our account so this is why you cannot see it but that link just downloads the S3 downloadmanager add on.
The data that is important from that log is what is after the link:“Unpacking the package…
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Return to Plugin Installer
Installed Successfully”
So the error seems to be: “PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”
What do you recommend going further?
Best Regards,
Raluca-
This reply was modified 5 years, 11 months ago by
ENEA WPDM_Admin.
Mar 28, 2020 at 4:35 pm #122976Topic: Email Lock Not Working
in forum Download Manager Pro
Scott BeilkeParticipantI’ve activated the email lock on https://virtualworksuccess.com, and initially it was working which is why i have about 20 registered downloads, but now is is not. I tested this on a clean browser with same negative result.
I read the other post here on the same issue and download_link_extended did not solve the issue. Perhaps you can take a look.
Mar 26, 2020 at 2:52 pm #122847In reply to: Problem with upgrade
Nayeem RiddhiModeratorHi,
Please follow these steps for upgrading the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Thanks.
Mar 25, 2020 at 7:30 pm #122827In reply to: disable pagination and serach
Nayeem RiddhiModeratorHi,
For removing date you can just update
cols="author_name|page_link|categories"by removingupdate_date. for disabling pagination (both top ) and search you have to makejstable=1tojstable=0. And for removing icon you have to adjust codebackground-image: url('<?php echo $ext ; ?>');in line number 270 fromdownload-manager/tpls/wpdm-all-downloads.php. and for pagination you have to adjust/remove code from the same file in line number361 to 387. and it is better to backup the file in your local PC or other places for the update of the plugin. then you have to just replace the file. I hope it will help you.Thanks.
Mar 24, 2020 at 6:53 am #122705In reply to: Two issues with simple use of DM
Fred AlvrezParticipantHi again Nayeem
Ok, some progress re permissions. I was hoping to not have the files that can’t be downloaded visible at all, but it seems all files are visible, but only available for download if you have permissions. Is there not a way to hide them completely if the logged in user does not have permissions to view? That would tidy it up no end.Re thee categories tags, I see where you’re going with that, but again, I’m confused. In WordPress under Downloads, there’s a Categories option, and I’ve added my categories to this, and layered them. then I’ve added permissions so that only certain people can see certain categories. Then I applied the required category to each document. But everything shows up, with just the one main category and no layering. It would seem simply to use teh Categories in WordPress since it’s already there, but are you saying that that doesn’t work, and i have to use tags?
Mar 24, 2020 at 5:30 am #122701
Nayeem RiddhiModeratorHi
Please follow these steps to update the plugin,1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Thanks.
Mar 23, 2020 at 4:41 pm #122688
Nayeem RiddhiModeratorHi
Please follow these steps to update the plugin,1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page. I hope this will help you.
Thanks.
Mar 23, 2020 at 10:49 am #122664In reply to: cannot update
Nayeem RiddhiModeratorHi
Please follow these steps to update the plugin,1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Thanks.
Mar 23, 2020 at 8:45 am #122655In reply to: Two issues with simple use of DM
Nayeem RiddhiModeratorHi,
I have checked from your site, the templates working fine. If you want to see the preview of templates you can check them from
Downloads > Templatesand the preview button. and if you want to edit or adjust with new code, you can follow this doc, https://www.wpdownloadmanager.com/doc/template-files/, by default, you are usinglink-template-default.phpforlink templateandpage-template-default.phpfor the page template. As documentation, you have to copy the file in the theme directory naming a folder calleddownload-manager, then paste it intpls>page-templatesforpage templateortpls>link-templatesforlink template. or if you want to create from the admin panel you can use the PRO version. you will find templates available tags here, https://www.wpdownloadmanager.com/doc/templates/template-tags/and for showing package related categories you can use this tag in your template
[categories]. it is also available here, https://www.wpdownloadmanager.com/doc/templates/template-tags/and for third when you have given allow access to the
subscriberas anadministratoryou can see the download button, but if you check the file/package from the incognito mode it is not showing there. please check and let me know.Thanks.
Mar 20, 2020 at 12:45 pm #122490In reply to: Issues updating WPDM from 4.9.6 to 5.0.7
ENEA WPDM_AdminParticipantHi,
My name is Raluca, I am a colleague of Mihai’s and I am checking this issue out.
I have checked the setting again. This time the license seems to be activated. I try to install: “All Add-ons ( wpdm-amazon-s3.zip )”, I get the message “Success!” but the add on is still not installed. I logged out and logged in again from the Downloads/Settings/Updates, pressed the install button again for that Add on and the install is still not done!
Please let me know what should be the next steps.Best Regards,
RalucaMar 20, 2020 at 9:57 am #122484In reply to: Add-on update
Nayeem RiddhiModeratorHi
Please follow these steps to update the plugin,1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have active subscription then you can update the future releases right from your plugins page.
Thanks.
Mar 19, 2020 at 5:48 pm #122450In reply to: Upgrading Download Manager Pro
ShahriarModeratorHi
Please follow these steps to update the plugin,1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have active subscription then you can update the future releases right from your plugins page.
Thanks.
Mar 19, 2020 at 5:40 pm #122449Topic: Upgrading Download Manager Pro
in forum Download Manager Pro
Scott BeilkeParticipantCurrently installed is DMP 4.0.4 with a message “Automatic Update not available for this plugin”
Followed advise in another form post to download the plugin from downloads area. In attempt to install the package I have the message: /html/wp-content/plugins/download-manager/ already exists.
I’d really enjoy having automatic update available for this plugin. What needs to be done to update the plugin and have automatic updates available?
Thanks.
Mar 16, 2020 at 4:17 pm #122270In reply to: Failed – Network Error
Cal OlsonParticipantGood day. I’m having the same issue when I try to download the History. Get notice accross all browsers “Failed – Network error” Typically this allows me to download the cvs file of various downloads. Hosted in WP Engine. Any help would be appreciated
Mar 15, 2020 at 5:43 am #122025In reply to: Bulk Export & Import
safetysystemsMemberThank you. What about the downloads / files – do we manually have to move them across?
Mar 13, 2020 at 9:54 pm #121974In reply to: How to disable Category Archive pages
safetysystemsMemberHi Nayeem,
Thank you for your response. Yes we’ve done this already. This seems to disable the ‘all-downloads’ archive. However the individual category archives are still generated / active.
Mar 13, 2020 at 2:56 am #121924
safetysystemsMemberWe are also interested in finding out how to do this.
Basically we would like to use something like
[wpdm_user_dashboard signup=1], but have it default to the “My Downloads” view (iehttps:/mywebsite.com/download-manager/?udb_page=my-downloads.Is there a way defaulting the view to “My Downloads”
?udb_page=my-downloadsrather than the ‘Profile’ view?PS. we are using the “WPDM Custom Access Level” plugin.
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This reply was modified 5 years, 11 months ago by
safetysystems. Reason: more info
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This reply was modified 5 years, 11 months ago by
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AuthorSearch Results
Search Results for 'all downloads'
Manage your purchases, downloads, and account settings
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Search Results
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Topic: Email Lock Not Working
I’ve activated the email lock on https://virtualworksuccess.com, and initially it was working which is why i have about 20 registered downloads, but now is is not. I tested this on a clean browser with same negative result.
I read the other post here on the same issue and download_link_extended did not solve the issue. Perhaps you can take a look.
Currently installed is DMP 4.0.4 with a message “Automatic Update not available for this plugin”
Followed advise in another form post to download the plugin from downloads area. In attempt to install the package I have the message: /html/wp-content/plugins/download-manager/ already exists.
I’d really enjoy having automatic update available for this plugin. What needs to be done to update the plugin and have automatic updates available?
Thanks.