We’ve had a lot of issues with the current update, and only with the help of support here have been able to make it work. Recently, a download limit of ‘3’ was applied to about 40% of our packages seemingly at random. We were able to fix this with a simple SQL query to replace the ‘3’ with ”. Easy enough. However, now when someone starts a download after agreeing to our T&C, the file downloads twice at the same time. Anyone have experience with this? Ive tried disabling “Parallel Downloads” as that was the only setting I could find that sounded remotely close, with no noticeable change. Please advise.
I have enabled captcha, but downloading is still allowed without using it.
I’ve activated Captcha via downloads / settings / basic.
Captcha is there. No errors.
But anyone can download without verification.
Help please.
This reply has been marked as private.
Hi!
I’m trying to install the downloads on my post pages, but the buttons are gone now. A time ago, it worked fine, but now I’m not able to download the files. Can you help me with this?
You can see the problem here: https://beemate.be/samen-op-virtuele-reis/
Hi,
wpdm_all_packages
has an optional parameter login
with value 0
or 1
, if you set login=1
as the shortcode parameter, the shortcode result will be members-only/login-protected. But if you want to make the shortcode result public, please skip the login=1
totally or set login=0
.
Shortcode doc page:
[wpdm_all_packages] – List all downloads in tabular format in a page
For updating, Please simply click the Save Settings again for the license key option from Downloads > Settings > License
, which will regenerate the access token. Finally, go to the plugins page and the update will work fine this time
thanks
Actually that option doesn’t do the trick, it just resets the filter options above the button.
To reset stats I had to go to settings > privacy and remove cache and download history.
The database is much MORE small now, it went from 9GB to less than 1GB.
Can you create an option do disable downloads history? Or make it possible to set to save only a certain amount of days, for example, save download history for the last 90 days
We have installed and purchased the mailchimp lock for downloads.
When we try to lock, we only see the options for: Must agree with terms, enable password lock and enable captcha lock.
Please help
I was using this shortcode [wpdm_category] – Query All Downloads From One or More Categories for a while, but after updated to the last version Pro 5.3.5 the shortcode doesn’t show any package.
[wpdm_category id="volunteering,covid-19-quarantine-and-pandemics,crisis-intervention-and-leadership,facilitation,first-emotional-aid,conflict-and-violence-management,grief-management,anxiety-and-stress-management,post-traumatic-stress-disorder-management,resilience" operator="IN" items_per_page=10 template="page-template-default"]
We figured out that the shortcode only show the first category, and when the first category doesn’t has any package the shorcode doesn’t sho any package, if I put a category with packages then it show the package but only for that category.
Add the following code after line 235 in /download-manager/tpls/wpdm-all-downloads.php
file,
if( ! wpdm_user_has_access(get_the_ID())) continue;
hope that will work.
Thanks
please use this shortcode on your post/page, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/, if it doesn’t work, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thanks
Thanks for your answer. Ideally, the values selected as default in the backend (in Downloads > Settings > Default Values) would be the default values for frontend upploader files.
Re-applying the default values everytime a document is created / updated seems like overdoing it.
Sir i tried a lot from thewpdm-all-downloads.php file inside in the tpls3 folder, I did other all changes but I did not understand the link, so I want to open the [page_url] instead of download_link
Thanks. I have resolved that issue but now have a new one.
1) How do I create a grid of flip-card items that are part of the same package
2) My shortcodes do not work.
For example:
[wpdm_all_packages login=1 thumb=1 items_per_page="20" categories="free-financial-calculator-downloads" jstable=1 order_by="field_name" order="ASC/DESC" cols="title,file_count,download_count|categories|download_link" colheads="Title|Categories|Download::155px"]
displays with no problem
But this does not display:
[wpdm_package id='271915']
We are using “classic editor” and will not use Gutenberg.
Thanks for your help.
Sir NAyeem plz solve my problem, without Adsense ads using the wpdm is waste for me, because I am not selling anything I am providing free downloads, AdSense are working fine on my all pages, but on wpdm package pages also showing less ads, and on lazy page 0 ads
Hi, I’m using the following to query all downloads from a specified tag – however the item_per_page parameter doesn’t seem to be working, no matter if I specify 5 or 50, for example. It just shows 10 and only 10.
<?php echo do_shortcode("[wpdm_tag id='foobar' item_per_page='50' order_by='update_date' order='desc' template='foobar-link' toolbar='0' cols=1 colspad=1 colsphone=1]"); ?>
Hi there,
When I create a page template in elementor for the downloads page, it then doesn’t render the WPDM shortcakes, why is that? can we get a fix on this as it really limits the design of download pages.
Working fine now:

The issue was due to other plugin’s js code conflicts, any properly built plugin shouldn’t add js code sitewide, where it is not necessary. However, I’ve added some js code to override the conflict.
WPDM Gutenberg block plugin to generate shortcodes visually.
Hi,
It is better for you if you use the latest version of WPDM, for updating the WPDM, you may follow this procedure, please simply click the Save Settings again for the license key option from Downloads > Settings > License
, which will regenerate the access token. Finally, go to the plugins page and the update will work fine this time, and if you want the older version of WPDM, Please mail support@wpdownloadmanager.com
, I hope you may get the help
thanks
I have now tried again and found that the downloads are no longer accessible until I execute the following SQL command in the database:
UPDATE wp_postmeta SET meta_value = replace(meta_value,'http://old.url','http://new.url');
Of course, I have adapted “old.url” and “new.url” to my URLs.
Before, all downloads were still linked, but after this command they were no longer. How can I correct this?
-
This reply was modified 4 years, 5 months ago by
Tom.
Hi. Have a serious problem.
Moved from test server. changed the root folder accordingly.
Now, all the previous attached files are not there anymore. In addition, If I try to set them manually, Form lock rotates and nothing happens. We have 300+ Downloads, thats serious.
Help?
This reply has been marked as private.
Please simply click the Save Settings again for the license key option from Downloads > Settings > License
, which will regenerate the access token. Finally, go to the plugins page and the update will work fine this time
and for add-on for now,
1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version
thanks