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Hi Nayeem, that was just an example of what we wanted. We would like to be able to see ALL the downloads like that page with the numbers to click through at the bottom eg. “Showing 1 to 8 of 103 downloads. Previous12345…13Next” as well as the search function and “display” dropdown at the top.
This is the page we are working on: https://verbrec.com/wpdm-test/
Same problem – tracking/history was fine until December 11, 2020. That was the last tracking and we know there were downloads during promotion periods. Did a WordPress update mess this up? WordPress, theme, and all plugins are up-to-date.
tmsr
I have just renamed the current download-manager folder under plugins and added the old folder.
This means that the individual files, which have always been in folders, open perfectly in the browser with the [download_link_dynamic] in functions.php.
This works for the individual download buttons as well as in the download archive with all available downloads.
As soon as I rename the old download-manager folder again and activate the new one, it no longer works and the files are zipped and downloaded.
Again for reference, the old version was Download Manager Special Pack and the new Download Manager Pro v5.3.
What has changed so much between these two versions?
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Hello,
after adjusting the “wp_memory_limits” it basically worked. However, now, about a month later, I get an error message again.
When I click on the item “Downloads” in the BackEnd, I get another error message:
—
There was a critical error on your website. Please check the inbox of your website administrator email address for further instructions.
—
I have a hunch that it’s because of a particular download file. When I add it to a page, the page no longer runs. Is there a way to delete downloads without using the BackEnd? Maybe via FTP or WP CLI?
As soon as I deactivate the plugin, everything works without problems.
I would be very happy if you could take a look at this. The access data to the website as well as FTP data can be found in this ticket above.
I would be very happy about a feedback!
Kind regards,
Manuel Schöttle
Hi,
That’s due to your theme structure. There instead of using a direct category URL, you may use a category shortcode on a page.
Docs:
[wpdm_category] – Query All Downloads From One or More Categories
Or category block ( Gutenberg editor )
Gutenberg Blocks
Downloads on other sites work fine with the Chrome browser.
If you work without the AGB option, the download also works flawlessly with the download plug-in.
I think there is an error in the popup window that opens for the terms and conditions.
If this option is offered, it must also work with all browsers.
What’s next?
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Please simply click the Save Settings again for the license key option from Downloads > Settings > License
, which will regenerate the access token. Finally, go to the plugins page and the update will work fine this time
and for add-on for now,
1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version
thanks
Hi,
Do you want to change the package URL base for all downloads, or only for this page, https://kiddoworksheets.com/alphabets/, please let me know
thanks
Please simply click the Save Settings again for the license key option from Downloads > Settings > License
, which will regenerate the access token. Finally, go to the plugins page and the update will work fine this time
and for add-on for now,
1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version
thanks
On this URL next to the download button
Dashboard
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Hello,
I’m using WPDM for ebooks, capturing the user’s name and email.
I’m using the page template for WPDM.
What I need is to capture one more variable (in addition to the name and e-mail) every time someone downloads an ebook.
I use an IP recognition tool that shows me the user’s country and that is what I need to register with each download.
And the country should appear in Stats, so I can filter all downloads per country.
Any ideas?
Tks!!!
I have a similar challenge/question with the Pro plugin.
I created a new template “ADG1” and wish this to be used as the default for all link shortcodes eg for
[wpdm_package id='31402'][wpdm_package id='31403'][wpdm_package id='31404'][wpdm_package id='31405']
There are 370 downloads on the website, so I don’t to have to insert the parameter template= into each shortcode, but I cannot find a config screen that let’s me choose which template is used as the default for these wpdm_package links.
I also don’t want to overwrite the default template folder directory in the plugin because this gets over-written during updates.
Please could you help?
Chris
WPDM alone doesn’t take that much memory, unless you are using [wpdm_all_downloads] shortcode and you have 100s of packages. In that case, you need use jstable=0
parameter with the shortcode, or user table builder with Gutenberg add-on https://www.wpdownloadmanager.com/download/gutenberg-blocks/. However, please send me temporary wp-admin login info in a private reply, I shall check it in detail.
Perfect. Now I have a new problem though. Efter updating the plugin WPDM Archive Page doesn’t work. The shortcodes aren’t loaded anymore.
Under Downloads -> Settings -> Archive Page Options I’ve set the option to use “link template”. I’ve tried with shortcodes such as
[wpdm-archive cat_view=”compact” button_style=”default” link_template=”link-template-extended.php” order_by=”post_title” order=”asc” items_per_page=”20″]
and
[wpdm-categories cols=3 subcat=1]
but none of them work. I’ve followed the documentation here but without luck: https://www.wpdownloadmanager.com/doc/installation-usage/
Do you have an idea what might cause this problem?
I need more shortcodes or more parameters in existing ones. For example, I would like to show recent downloads for a user without all the profile information (I’m using another plug-in for that). The Profile Shortcode could be so much more configurable (ability to add more tabs or to remove existing ones). I feel like the UI provided by UDM is too fixed with very little room for customization.
Hi!
I send this to the support of WPDM:
I’m currently using Memberpress and Memberpress Downloads to manage my members, memberships and files to download.
I’m searching for a plug-in which can limit the amount of downloads per member (user) in a day.
I found this add-on on your site: https://www.wpdownloadmanager.com/download/download-limit/
I have some questions:
– Is it possible to make groups of members (f.e. FREE, BASIC, PRO) and create categories/tags which allow members to download certain files?
F.e. User A is a FREE member, so this person can only download files with the FREE tag or category.
– Is it possible to limit the amount of downloads a day per group?
F.e. User A is a FREE member, and FREE members can max. download 20 files a day. If this person tries to download a 21th, the person gets the message that his limit is reached.
They replied me with this:
Sorry, but we don’t know much about memberpress, however, wpdm has its own solution for that:
WordPress Download Manager Pro – https://www.wpdownloadmanager.com/pricing/
Pro Membership – https://www.wpdownloadmanager.com/download/wp-pro-membership/
Download Limit – https://www.wpdownloadmanager.com/download/download-limit/
So today I purchased these items. Now it seems that 2 of them are exactly the same file. This was totally not clear on your website.
I followed the instructions for installing on this page: https://www.wpdownloadmanager.com/doc/installing-wordpress-download-manager-pro/
– If I delete the free version (download-manager.zip) and upload the Pro Membership plug-in (wppromembership.zip) and the Download Limit plug in (wpdm-daily-download.zip), I don’t even see any of the plug-ins on the admin panel.
– If I don’t delete the free download manager plug-in, I don’t have those options at the settings page to install my license (I only see Basic, User Interface, Updates, Privacy).
– If I go to the download area on your website and go to my orders, I see the 3 orders. If I click on them, I can download the invoice and see the information, but the is a ‘-‘ under ‘License’.
Can you guys help me out?
Hi
Downloads no longer displaying on front end, details missing in Elementor editor
I’m using the latest versions of
Download Manager 5.3.5
Astra Theme 5.6.2
Elementor Pro 3.1.1
Download Manager module 1.0.4 for Elementor
All the download page widgets have lost their data in the back end, and do not display in the front end of the site


Many thanks
Mike
Please simply click the Save Settings again for the license key option from Downloads > Settings > License
, which will regenerate the access token. Finally, go to the plugins page and the update will work fine this time
and for add-on for now,
1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version
thanks
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