I downloaded the premium plugin and input my key. As seen in the plugin, I clicked to install the plugin, got a success message, and when I click save/reload, it prompts me to install again. I can’t access the features I paid for?
Additonally, how do I create a downloads page with listing of categories? I can’t find the right shortcodes in your documentation. Thanks.
1. Problem: I have WPDM v4.5.5. Unable to install latest update v.4.5.6 no matter how many times I tried.
2. Problem: When user downloads my software, he gets a download link email. I’m unable to customize this email even though I located where the email templates were in WPDM. The previous coder configured the first one but I cannot find it anywhere to customize it further.
3. Problem: To disallow robots to download my software, I activated the inbuilt reCAPTCHA through Google before a download can be initiated. When I click on “I’m not a robot”. it starts to load but hangs.
Metatron
(Dr. Raaj)
Hi there,
I’ve set up the plugin and had a few teething issues (as a lot of people do from the looks of the forum!)
I’ve had to manually hack the class.PackageLocks.php file as using email lock, and when doing so the little pop-over’s title of simply “email” didn’t seem quite sufficient. Bit strange that there’s no simple way to change the fields or their labels on this through the plugins front end settings. Anyway, that’s fine, I’ve figured that out.
I’ve also changed the wording used on the success popover from “Download link also sent to your email!” to “Thank you, your download will begin soon” partly because the emails didn’t appear to be working (for my corporate email address at least, it turns out it does work for my personal address) but also because I don’t actually want emails sent to users – I only want the download to happen while they are on the site, there and then.
Please can you advise how I can turn off the email send function. We are simply using the email lock to understand who is requesting downloads of factsheets. We don’t want any automated emails going to them (especially when it seems tricky to edit the template of those emails to remove your own logo/advertising banner on the top!)
Thanks in advance
John
Hi, recently purchased the newest version in hopes to fix the issue where some of my customers can’t download files. Tried many things and came to conclusion that the problem is with https.
There are several issues here all starting with in the https.
1: I go to a PUBLIC download page on my android device as a VISITOR. The download page is secured (as is my whole site). If the download links are secured, i can’t download. If the download links ar not secured, I can download. So if the download links are just http and not https, then in this scenario everything is fine.
2: I go to a PRIVATE download page on my android device as a MEMBER. If the download links are secured, i can’t download and if the download links ar not secured, I can download (just like in the previous example). However, I can only download if the access settings for this package is set to “All Visitors”. Meaning that it is not protected from unauthorized downloads. If the access settings are set to “Subcribers”, then I get the “Access denied.txt” file. I guess because I am logged in the HTTPS version of the site not HTTP. So changing links to http is not really a viable option here.
3. And the last thing. Because the user is not logged in the http site, but in https site, PDF stamper is not doing it job properly either (can’t acces to the email that is supposed to be stamped).
So in simple words – How can we fix this issue, so HTTPS download links would work on all devices?
Let’s assume that our user has the role “Silver” and has allowed 3 downloads per day.
1. Log in with username and password
2. On the site there are 30 downloads, all visible to the Role “Silver”
3. The user with the role “Silver” opens 10 downloads in separate tabs.
4. On each tab will be the button “Download” Visible
5. Walk every tabs giving each link click “Downloads”
6. 10 tabs process the download, even if the user with the role “Silver” has allowed maximum 3 per day.
Then;
If we open a tab do more or refresh in the open and we find the legend “Download Limit Exceeded”
It also happens that
1. If accessed from four different browsers, opening 4 tabs 1 on each browser, the user Role “silver” can download the 4, although the limit was set at 3
2. In any browser that then a second tab is opened, the message “Download Limit Exceeded” is displayed.
Saludos!
I am using your plugin to create a downloads section for a wordpress site. The key is that all of these files cannot be downloaded by the general public, only by registered users with certain WordPress user roles (we have had to create new roles.)
When someone comes to the site, the download link is not there, it requires you to login. (good) As an administrator I can login, access and instantly download any file, but if I create an account as “NDA Customer”, “Partner” or “Developer” and then login as that customer, the DM will just spin for a while then give me a 503 error.
I have checked on the download file and it has all of the right users identified.
Then I checked by adding “all visitors” to one of the downloads. Again, only the admin could download.
THIS IS A BIG PROBLEM!!!
I need to address this ASAP. I am totally OK with the answer being “you didn’t test this enough” because I was only testing with the admin account and a general user account (to ensure the files were hidden).
But I need to know how to fix this because I need others to be able to download.
Hi, I’m trying to update my WPDM Pro to new version v.4.5.6
I follow all your instructions:
Delete wpdm pro 3 from wp-admin plugin manager ( don’t worry, it will not delete your files )
Install & Activate v4
Install WPDM 3 to 4 Data Migration Add-on
Go to Download Manager Settings Page
Click on migrate Tab
There you will see the list of all old packages, select max 100 package at a time, then click on “Save Settings” button at the button ( but if you can set exce
You can do that repeatedly until you are done with importing all packages
Finally you’re ready to continue with wpdm pro v4
But when I go to Migrate Tab, there is no download available to the migration process as you can see in the Screenshot attached.
If I revert back to the v.3.3.8 all downloads are there.
Any help on how to migrate successfully to new version?
Is there a way to display a list of downloads (preferably by category) on another site of a multisite network?
example: WPDM is active in one site of the network (not the main), and we want to display a list of downloads from one category in another site of the network.
Can this be done by network activating the plugin? or by means of a php call in a template on the “other” site? any other option?
thanks.
hi there,
I’ve tried everything to follow the instructions but not too clear.
How do I setup a page to show all available downloads to a logged in user, only if they have access to the download.
My user roles are on the category.
Thanks,
Jay