I first installed the plugin on: ps-international.de
but now I created a subdomain and installed it on this: downloads.ps-international.de
I removed the plugin on the other domain but when I add the key to the new domain it tells me: Invalid License Key!
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Hi
I wonder if someone can help. I have purchased the Pro version and also File Cart add-on.
A user can download individual packages OK. They can also add packages to the Cart OK. When they go to the cart page they see the added package downloads in the cart OK too.
However if they click the ‘Download’ button in the cart (which should download a ZIP containing all the packages in the cart), then a text file called ‘something-wrong.txt’ gets downloaded and not a ZIP of the files. The Text file contains the words “File not found!”
Can someone please help tell me where I am going wrong?
Cheers.
Hi,
Yes, you can set allow access from package settings section to Administrator only, so the package can be accessed by only admin users.

Also, check this setting from Downloads settings to hide everything.

Thanks
Hi,
Thanks for the purchase.
1 ) If you want to show packages from a specific category then use category shortcode. Please install TinyMCE add-on to insert shortcode easily.
2 ) You can check download history from Downloads Stats Downloads History tab. To check user specific stats click on ‘Download Stats’ under username is All Users page.
Best regards.
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Hi,
Sice I installed the latest version the website lags very much, especially on the pages with links to downloads (but also on the backend). About 1 minute to open pages!
Thank you in advance
Gabriele
On the frontend, you can edit/manage only packages created by you. But you can, of course, download files created by others.
You can view the package by clicking ‘View’ link from ‘All packages’ admin page. If you want to show all packages then use [wpdm-all-packages] shortcode to list all downloads in a tabular format.
Do you mean sort by package/download name?
You can add order_by="title" to sort by title.
Here is the link to shortcode doc https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/
Hi,
It is possible.
You can modify the wpdm-all-downloads.php and put it under your active-theme/download-manager to achieve this. Or you can order custom modification service by sending email to customize@wpdownloadmanager.com for a quote.
Thanks
I’m already using the all packages shortcode, but clicking on the category to filter I find it unintuitive. The shortcode already has a top selction filter to filter the amount of downloads shown on the table. I would like another dropdown selector for the categories. Is it possible to edit javascript like the link that I sent to work with wpdm?
I am not sure how downloads on your “Resource Library” working. Because there is no /uploads/download-manager-files/ dir in your installation ( https://www.evernote.com/shard/s238/sh/7c879425-f360-4bd7-b229-4dbb9b02ba52/1de995f3758253e7 )
Did you attach URL or directory on these packages instead of uploading files?
Please deactivate and then reactivate Download Manager. That might create the /uploads/download-manager-files/ dir. If it doesn’t please ask your server support to check the issue. This can be solved by changing server settings. Just inform them, WPDM can’t create a directory in uploads dir.
If you want us to look into your installation please send temporary wp-admin login info in private reply.
Hi,
It is not possible yet to use only one form to unlock all downloads. But we will look into it to implement it in our future updates.
Thanks
Please check allowed user roles settings from Downloads Settings Frontend Tab. Maybe the option is not set yet. If you activate the frontend access each user can see and edit their own packages.
https://www.evernote.com/l/AUdIS3YUa8FClq6lhw1KCBKjZBeEpz2u8jsB/image.png
Is there a way to show a gallery grid, where each package shown has a checkbox, then there is a select all option to check all boxes and download all which downloads all checked items?
There is an order_by parameter in archive shortcode. You have to use that to show latest packages initially. To show latest downloads at first use order_by date and set order descending like the following shortcode.
[wpdm-archive cat_view="extended" button_style="default" link_template="link-template-calltoaction2.php" order_by="date" order="desc" items_per_page="10"]
Hi,
Sorry for all the confusions above.
Some things like menu item color or navigation/pagination can’t be controlled by Archive Page in this case. Because these things are controlled by your theme. The template ( archive.php ) you created is a core WP template ( usually provided with the theme ). It doesn’t have any use with Directory add-on functionalities.
When you are clicking the category ( from archive category shortcode page ) it just pointing you to the category archive page which is rendered by your theme.
Using the Archive Page Sidebar view is the best solution for your use case,
1 ) It will keep the Downloads menu always active.
2 ) Sidebar view has built-in pagination to track parent-child relation.
Please check the demo here https://demo.wpdownloadmanager.com/wpdmpro/archive-page-sidebar ( click on Technical Support Bulletins on left sidebar, it has a child category, you will see how pagination works there )
and let me know if you need any help to set this up.
Thanks.
Please read accurate what I´m writing to you.
- I do NOT want to color the default theme title in black. Instead I want to color the DOWNLOADS menu item in black, as the black color is the active state for the menu.
- The
/plugins/download-manager/tpls/wpdm-category.php is not been used at all. I can change in this file whatever I want and nothing happens.
- I need to add the name of the category as title into the view
List-of-files-in-category.jpg above the list of files. This view is using the archive.php template for any reason and no specific wpdm template. How can I change this AND how can I add the name of the category as title?
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Do you use any other plugin to show this page(https://plural.wpengine.com/downloads/pdf-test-front-preview/) only to logged in user?
First of all, I have tested all way, in the package setting the package is visible to all visitor. but it seems like without login the page is not accessible, it redirects to login page.
Do you have any PHP error log on the server?
There is a security access which checks the admin role to load the pdf file maybe.
Thanks
Hey,
I attached three files.
- Categories-view.jpg: You can see the view of the categories. I did this by the following tag
[wpdm-categories cols=4]
- List-of-categories.jpg: These are the categories you can see in the first screenshot but defined in the backend
- List-of-files-in-category.jpg: If you click on one category as you see in the first screenshot, you get a list of all files in that category
What I want to change is that template of the List-of-files-in-category.jpg screenshot. As described in the posts before, I was able to change this template by adding a file archive.php into the active-template-folder. But this is not pretty nice, as the archive.php is been used by wordpress also for other pages.
In this view I need:
- The menu item DOWNLOADS needs to be colored in black as it is still the active navigation point, but even if the URL is
/downloads/hotfixes-und-patches/, in the menu the navigation point is not set as active one
- On that page there should be a headline with the name of the category, where files belong to. (In this case it would be Hotfixes and Patches)
I hope my problems are clear now and you are able to help me.
Thanks!
When someone is adding a package from frontend, he/she must select the value for “Allow Access” field:
https://www.evernote.com/l/AV1HzvCYt1JBBKe3QnqCS5BKuUUzB256eF0B/image.png
I created the following package from frontend and it is working fine:
https://plural.wpengine.com/downloads/test-frontend-pack/
Sorted. Thanks.
A quick observation – it would be great if in the downloads area it showed you the domain against each product. When you’ve a few managing licenses and renewals becomes a bit of a pain. I’ve seen somewhere else do that really well and it’s very helpful (WP Rocket I think).
Anyways, sorted. Many thanks again.
Ken
Hi there,
I’ve tested with different browsers but all the downloads are functional. If there any specific php error for chrome on OS X available, can you give us from error log?
Thanks