Search Results for 'all downloads'
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Search Results
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When redownloading from the download history, is it possible to prevent the counter from incrementing?
Specifically, I want only new downloads to be counted.Topic: Download Problems
Hello Support Team,
a large German company would like to download various files from our website. Unfortunately, this only works for a few downloads, but not for all of them. Our IT department and the customer’s IT department have already looked into this. So it must be due to the Download Manager plugin (we use the Pro version). The latest update 6.8.9 did not help either.
Thank you for your help and please understand that I cannot provide any more detailed information here publicly for safety reasons.
Hi,
I’m experiencing an issue with the search functionality in WP Download Manager.
The main downloads page uses the shortcode:
[wpdm_my_downloads login=1 wpdm_category orderby=”publish_date” order=”desc”]
and the search works fine here.The downloads use the Default Template (page-template-default) and the template content is as follows:
<!– WPDM Template: Default Template –>
<div class=”row”>
<div class=”col-md-12″>
<div class=”card mb-3 p-3 hide_empty [hide_empty:featured_image]”>[featured_image]</div>
</div>
<div class=”col-md-5″>
<div class=”wpdm-button-area mb-3″>
[download_link]
</div>
<ul class=”list-group ml-0 mb-2″>
<li class=”list-group-item d-flex justify-content-between align-items-center [hide_empty:version]”>
[txt=Version]
<span class=”badge”>[version]</span>…
</div>
<div class=”col-md-7″>
<h1 class=”mt-0″>[title]</h1>
[description]
<h3>Attached Files</h3>
[file_list]
<div class=”wel”>
[tags]
</div>
</div>
</div>Frontend search is enabled in Settings > Frontend Access > Enable Search in File List.
The problem is that when I click into an individual download, the search box doesn’t function.
Could you advise why the search isn’t working inside individual download pages and how to fix it?
I’m happy to provide login details to test (all downloads are assigned to user accounts that are password protected).
Thanks,
AustinHello,
I am contacting you regarding the Downloads Manager plugin.
After updating to version 3.8.8, we encountered a serious issue with the template variables.Specifically, when using the [description] variable in the template, it displays the description of the posts/articles instead of the description of the package.
You can see a concrete example at this URL:This behavior did not occur with previous versions.
I kindly ask you:
if you can check and confirm the bug in version 6.8.8 and, if possible, provide a patch or a temporary workaround;
how I can download version 6.8.6 of the plugin again, which did not have this issue, so that I can downgrade while waiting for an official fix.
I remain available to provide any further details or test access if needed.
Thank you in advance for your support.
Best regards
I purchased the Pro version and the Archive add-on for a customer and I am currently testing various options.
I try to create a download area for product data sheets and a second download area for patents and certificates. He wants to offer two different download areas with filter function on his website. I have created different categories for this purpose.
I can display specific categories for display using the shortcode addition “category=”…”. However, all created categories are visible in the left column (sidebar). Is there a way to only see the selected categories in the sidebar? Otherwise, it becomes very confusing.
Thank you and greetings from Germany!
Is there a way to set default settings for all packages and categories?
I added packages thinking that the plugin setting under “general” > access settings > exclude from search & “hide everything” would limit the ability for search engines to find the download page and access the downloads – apparently it did not.
I’ve since manually gone through the packages and categories and manually adjusted the access level for each.
Is there a way to set the access level for all pages, packages, etc at the plugin > settings level?If not – it seems like a pretty basic function.
Hi,
I installed the Download Notifications add-on because I’d like to receive an email notification whenever someone downloads a file from our website.
We use Email Lock for all our downloads, so users must enter their name and email before accessing a file. The user confirmation email (“Thank you for downloading…”) is sent correctly — so our SMTP setup is working.
However, I (as the admin) do not receive any notification emails for new downloads, even though the “Download Notification (To: Admin)” template is active in the plugin settings.
Is there any limitation on which email addresses can be used as sender or recipient (e.g., do they need to be from the same domain)?
Or could this be a known issue where admin notifications don’t trigger for downloads that use Email Lock?Any guidance or troubleshooting steps would be greatly appreciated.
Thank you,
Barbara
