I purchased the Pro version and the Archive add-on for a customer and I am currently testing various options.
I try to create a download area for product data sheets and a second download area for patents and certificates. He wants to offer two different download areas with filter function on his website. I have created different categories for this purpose.
I can display specific categories for display using the shortcode addition “category=”…”. However, all created categories are visible in the left column (sidebar). Is there a way to only see the selected categories in the sidebar? Otherwise, it becomes very confusing.
Qualität
Downloads
Thank you and greetings from Germany!
No. I want to disable altogether the ability to have individual download package pages.
I ONLY want packages to be downloadable through “[wpdm_all_packages]“, “[wpdm_category]“, etc, shortcodes. NOT on the /downloads/package-name pages.
I don’t want /downloads/package-name pages to be created or published / visible from the front-end of the site.
Is there a way to set default settings for all packages and categories?
I added packages thinking that the plugin setting under “general” > access settings > exclude from search & “hide everything” would limit the ability for search engines to find the download page and access the downloads – apparently it did not.
I’ve since manually gone through the packages and categories and manually adjusted the access level for each.
Is there a way to set the access level for all pages, packages, etc at the plugin > settings level?
If not – it seems like a pretty basic function.
Hi again,
I’m contacting you regarding an issue with the “All Downloads Table” block in WP Download Manager.
The toolbar at the top is working correctly, but the pagination buttons at the bottom of the table have disappeared, even though they used to work normally on my website (https://www.qenshrin.com/ebooks). I did not change any settings related to pagination, and “Pagination = Show” is still enabled in the block options.
What do you recommend to fix this issue that suddenly appeared?
Thank you very much for your help and clarification.
Best regards,
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Hi,
I installed the Download Notifications add-on because I’d like to receive an email notification whenever someone downloads a file from our website.
We use Email Lock for all our downloads, so users must enter their name and email before accessing a file. The user confirmation email (“Thank you for downloading…”) is sent correctly — so our SMTP setup is working.
However, I (as the admin) do not receive any notification emails for new downloads, even though the “Download Notification (To: Admin)” template is active in the plugin settings.
Is there any limitation on which email addresses can be used as sender or recipient (e.g., do they need to be from the same domain)?
Or could this be a known issue where admin notifications don’t trigger for downloads that use Email Lock?
Any guidance or troubleshooting steps would be greatly appreciated.
Thank you,
Barbara
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We’ve reviewed the issue, and it doesn’t appear to be related to the Download Manager. It seems to be a caching issue. Kindly try clearing the cache on the server, as the URL is not updating due to cached data(which is why the /all-resource is appearing instead of /all-downloads).
Regards
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Hello,
I hope this message finds you well and thanks for reaching out.
Are you trying to display a specific category (using the wpdm_category shortcode), or would you like to show a fixed number of downloads from all categories, for example, 5 downloads from Category A and 5 from Category B?
Please let me know.
Regards
Please kindly elaborate on , are you talking about attached files or Downloads > All Files section that individual file you want the previous version prior to update. Please kindly check.
Thank you
Hello jason brown,
Hope you are well. Are you using WPDM free version and are you talking about attached files or Downloads > All Files? Please kindly check and let me know.
Thank you and regards
Yes, id should need match with the existings packages ids, which are on your site Downloads > All Packages. Please kindly check.
Thank you
Does the issue page not found happening for all downloads? Can you please try saving permalink settings again, thus it may flush the settings. Please kindly check.
Thank you
I previously imported download data via Downloads → Import & Export (CSV import).
However, some files were not uploaded to the server at that time.
However, in the admin panel (Downloads → All Packages), the thumbnail images are not showing.
I noticed that if I open each package edit page and manually set the thumbnail image, the image appears in the list — but since there are about 3,000 files, I’d like to avoid doing this manually.
Could you please let me know how I can make the thumbnails appear automatically in the admin list?
Your forum won’t let me upload an image.
Essentially when I try to upload a file to the Amazon S3 (Downloads>Amazon S3), it allows me to select a file. Then the file says “completed successfully. Refreshing…” Then nothing appears in the Amazon S3. I also cannot do it from Downloads>Add New Package.
There should be a 4th tag option under Tags on the left. We added an additional tag, and it is on 2 products but cannot get it to show as a search option. https://www.poweredgeproducts.com/downloads/
We have turned off all plugins to find the issue with no luck. We also tried a default theme which also had no effect.
Here is the shortcode we are using: [wpdm_archive_filter items_per_page=”6″ template=”link-template-tabcard” cols=2 colspad=1 colsphone=1 orderby=”title” order=”asc”]
Any help would be greatly appreciated.
It was shortcode issue, not individual downloads. Yes you have to give login=0, if you want to give access to all visitors. Please kindly check and let me know if you have any more queries.
Thank you and regards
Hello friends,
I’d like to know how can I list the latest files from each or selected categories, say the latest 2 files from x and y categories?
I’ve tried looking into these shortcodes for instance, but they only have the option to list the files chronologically in total, not per category.
[wpdm_category] – Query All Downloads From One or More Categories
or
[wpdm_all_packages] – List all downloads in tabular format in a page
or
any other shortcode you suggest.
Thanks a lot
Renato
Unfortunately, it’s not currently possible to delete data from a specific year or retain only selected years. However, you can export all your statistics data as a CSV file by navigating to Stats > Downloads History.
Sorry, I explained poorly. I want a new customer to be able to purchase a set of “credits” that allow them 100 downloads (in this case, images). And I *don’t* want those download credits to reset.
In the “Download Limits” add-on, there is a default reset field in addition to role-based reset options. If I leave the default reset field blank…what happens?
I’m trying to offer a role that has credits that last 1 year, and *don’t* reset. But the credits/limits can be used for any “package” / image download.
Hello Andi,
Hope you are well. Yes possible. You can restrict downloads packages from your package edit section Package Settings > Allow Access option. Also please check option from Downloads > Settings > General > Access Settings > When user is not allowed to download:. Please kindly check and let me know.
Thank you and kind regards