I’ve been running the plugin for several years now, and originally i could select a ‘hidden’ folder, i.e. one above the root http directory for the wordpress site. I can no longer do this as the File Browser Root seems fixed at the root directory of the wordpress site the plugin is installed in.
Existing downloads i already set up are shown as being in the original folder but i can’t add a new file from the same folder using ‘add from server’ now.
Is setting the file browser root to what i had it before now impossible or is there another setting/method besides the unchageable directory shown in basis settings ?
Or is the built-in htaccess function sufficient safeguard against unauthorised browsing and download of files from a new folder i could create below the wordpress site http root level ?
Matthew Skill
This may not be feasible; however, I am eager to understand how to establish download limits per-packet, with these limits resetting annually. For example, I wish to restrict a specific packet to a maximum of three downloads per year per user, while other packets on the site can be downloaded unlimited times. I have purchased the Download Limit add-on; however, for my particular use case, I would like to selectively control which packets are subject to limits and which are not.
Please inform me if this functionality is achievable or if you require any additional information to clarify my request.
Good morning,
I purchased the Pro plugin and, despite searching your documentation, the forum, and Google, I haven’t found an answer to some of my needs. I’d like to know if there’s a solution somewhere (and I can’t find it) or if customization is needed:
1. I need additional fields in the dashboard (company name and phone number). Even though I added them to the WordPress registration—I see your plugin relies on that—they don’t appear in the dashboard, so a customer can’t see or edit them.
2. There’s a loader with your logo that I’d like to customize or delete.
3. I used the dropzone feature, so customers can upload their files. But site administrators don’t receive emails that indicate material has been uploaded. So how do they know and control it?
4. As I saw in the forum, I used the loco plugin for translation, but some parts are completely untranslatable (e.g., the my downloads section).
5. I believe these are bugs: when editing your profile, it doesn’t allow you to upload your profile picture (you click it, but nothing happens), so it’s unclear how to insert it. For files uploaded by the user, clicking the trash can icon, whether you click yes or no, doesn’t do anything; you have to refresh to see the result.
Hello
I am writing to report a bug I have encountered with the “Packages” block in the Gutenberg editor.
I am using the “Packages” block to display a selection of downloads on a page. I need to filter the displayed packages using the “Tags” field in the block’s settings.
The problem is that the filter works perfectly when I enter a single tag. However, as soon as I try to filter by multiple tags (e.g., “tag1, tag2”), the block stops showing any results.
Steps to reproduce the issue:
Go to the WordPress editor (Gutenberg).
Add the “Packages” block.
In the block settings in the right sidebar, find the “TAGS” input field.
Enter a single tag assigned to some of your packages. You will see that the packages are displayed correctly.
Now, modify the field to include two or more tags separated by a comma (as shown in my screenshot, for example: skp, rvt).
You will observe that the block no longer displays any packages.
Expected behavior:
The block should display all packages that have any of the specified tags.
Actual behavior:
The block shows no packages when more than one tag is used in the filter.
This feature is very important for organizing my content, so I would greatly appreciate it if you could look into this issue.
Thank you for your time and assistance.
Best regards.
Plugin Versions:
WP Download Manager Pro (latest version)
Simple Membership plugin
Issue:
I run a white-label business where each new partner gets their own membership level (e.g., “Partner-1”, “Partner-2”, etc.) in Simple Membership. Currently, I have 84 downloads that need to be assigned to each new partner level.
The manual process requires me to:
– Create a new membership level in Simple Membership
– Edit each of the 84 downloads individually
– Check the new membership level in the “Simple WP Membership” section
– Save each download
Question: Does WP Download Manager Pro have a bulk-editing feature that allows me to:
– Select all existing downloads at once
– Add a new membership level to their access restrictions
– Save the changes in bulk
I’ve tried using the standard WordPress bulk actions, but they don’t include membership/access control options. The “Default Values” settings only apply to new downloads, not existing ones.
What I’ve already tried:
– WordPress bulk actions (only shows “Edit” and “Delete”)
– Custom PHP code to modify post meta fields (partial success but doesn’t sync with Simple Membership properly)
– Manual assignment (works but not scalable)
Expected solution:
A way to assign all 84 downloads to a new membership level in one operation, similar to how other bulk operations work in WordPress admin.
Is this functionality available in the Pro version? If not, is there a recommended workaround or planned feature for this use case?
Thanks for your assistance.
Hi there,
I have just installed the “Premium Packages – Sell Digital Products Securely”, but I don’t want to use any of the ecommerce/payment functionality.
How can I remove all of this stuff from the Plugin?
When I go to the downloads list, the download title is truncated onto many lines, see the screenshot here: https://ibb.co/W4V5WRp7 -I’d like to remove the payment related columns in red shown.
How can I do that?
I think I should have bought this product: https://www.wpdownloadmanager.com/download/all-add-ons/ – instead of the full access pass: https://www.wpdownloadmanager.com/download/full-access-pack/
Please advise.
Thanks.
If I go to “Downloads” -> “Settings” -> “General”, I find the “Upload Settings” section, and in there “Allowed file types to upload”. That setting is a list with comma separated extensions. So far it was “pdf,exe,txt,zip”, and all these file extensions were accepted.
Now I have to upload .msi files to the website, for the users, because my new installation package generator generates now msi instead of exe. However, adding simply “,msi” to the above setting does not do the trick!
Asking “Dr. Google”, I found some recommendations to allow also the MIME type, which does not always seem to be “application/x-msi”, but could also be “application/msword” – obviously a decision from the infinite wisdom of the masters of the universe in Redmond. But now the problem is that I cannot find a setting where I could enter such a thing at all.
Any helpful hint?