After some trials, looking around, trying to find options that I missed etc. I finally did the obvious: I deactivated and deleted the “Pro” version and re-installed the “Free” version. And I am really lucky: Now it is again possible to see who downloaded what when – which is basically the main information that I want (and missed with the “Pro” version).
The only thing that was additional with “Pro” was the “Stats” – but ironically this only showed those downloads that have happened before the “Pro” was installed…
Should I be mad now because I paid money for nothing? Well true, I am a bit disappointed, but what shall I say? I am a developer myself (only not for web applications) so I know that not only bugs happen, but also incompatibilities are rather the rule than the exception. I am also pretty sure that most of the time the “Pro” version probably works, but not for me: bad luck!
And finally I do not regret having spent some money, even if it is now rather a donation than a deal: I am sure these people are doing a lot of good work anyway – even for the “Free” version that I am now using again!
I just tried to simply disable, deinstall – and also remove the “WPDM Packages by Category” widgets. And then I re-installed it, and added also the widgets again – no change.
Also I tried to disable the “WP Statistics” plugin and did another test download (as “test user”), in order to see whether this download was counted: again no effect.
Actually my reason for upgrading was the hope that I would have better control of downloads for individual users because the purpose is to finally provide software downloads for software buyers. Not an online shop, but a repository. Not for thousands of customers, but still with the need to somehow treat them individually.
But if now even the download counter is gone I may consider to move back to the “Free” version instead!?
In other words: I am now a bit lost with this plugin!
1. Since my upgrade from “Free” to “Pro” it looks like my download stats have disappeared: If I go in the dashboard to “Downloads” – “Stats” I see only the downloads that happened with the “Free” version – after that nothing! I just tried again: Some file that I just uploaded in the morning I downloaded myself, logged in as some other “test user”, but this did not appear in the stats.
Is there possibly somewhere some option that I need to turn on and which I did not find yet?
I have not many download files yet, I categorize them, and then I use the “WPDM Packages by Category” to show them to some users and not to others, depending on their roles.
2. Also right now I was getting another reminder from the Dld Mgr Pro in the Plugins section: “Please login to activate automatic update Login Now”. But again I can try as much as I want – with my correct login data! – the reaction is always “Error – Invalid Login”. Nothing to do…
In this sense I am so far really a bit disappointed.
This reply has been marked as private.
This reply has been marked as private.
Hi,
You can use the Archive Page shortcode to show your downloads on the Homepage. You can choose any view you want using link template. Which template are you using in your category page? Use the same template in archive shortcode.
If you have any confusion about the shortcode, please install TinyMCE add-on. It has a visual interface to insert shortcodes.
If you need further assistance, send temporary wp-admin login info in private reply.
Thanks.
Hi,
Sorry for the late reply. I have created a new link template for you. see here: http://anviz.com.sg/all-downloads-2/
Please check if this is what you want.
Also, you can check other link template and create your own link template from here Downloads>Templates>Link Templates.
Thank you!
Hi,
Yes, you can change the link template in the accordion. Just use the template parameter in your accordion shortcode and set the value of the link template you want to use. Here is a sample shortcode,
[wpdm-accordion cats="cat,dog" cat_style="default" subcat_style="success" template="link-template-calltoaction2" orderby="title" order="asc"]
You can clone the link template you want to use from Downloads Templates page. Replace the [page_link] template tag with [title] to remove the details page link from link template.
Thanks.
Hi,
If you want to attach multiple files just separate the names using a comma , under files column.
If your files are stored in /uploads/download-manager-files/ directory using the only name is enough. Otherwise, you have to insert the absolute path to the file.
https://www.evernote.com/l/AUcF4qtWb_VDqptkFtoQN6NyUUoreZfhjucB/image.png
In your CSV file, you added a package directory too. Adding a directory makes all files of that directory available for downloads. Do you want that?
Thanks.
Hello,
I would like to have a recommendation how to proceed with a special task. Customer has about 300 Users (emailadresses and names) They should be allowed see the download page with protected downloads. Should we manually register all users and pass the login data to the users manually? Or should we ask the users to register? So the register-page should be protected to users? so no one else can register? Do you have any “smart” solution for this bulk import task? Thank you regards Adrian
This reply has been marked as private.
Hi,
I have created a new page. http://anviz.com.sg/all-downloads-2/
Please check if this is the format you want.
Thank you.
Hi,
You can limit the number of downloads allowed for each generated download link from a locked package. Please find the Private Download Links Usage Limit option in Settings Basic File Download Panel and set it to 1. That should prevent further downloads using the generated links.
Send temporary wp-admin login info in private reply if that doesn’t work.
Thanks.
My WP site has its own accounts, groups, etc & requires users to sign in. In the package settings, I use a group in the “allow access field”. I cannot setup locks, such as using a password.
Unfortunately, after someone downloads a file, it is showing a link in the backend that would allow anyone with the link to download the file, even if they haven’t authenticated to the site. The link only appears after the file as been download and is contained in a warning message:
Resource interpreted as Document but transferred with MIME type application/zip: “https://customer.verodin.com/wp-content/uploads/<file name>?rs_file_key=16992570955bb400f349186671353660”.
I’ve verified the part of the link that allows anyone to download is the rs_file_key at the end.
How do I prevent the warning message completely or have the key not be displayed?
Sorry, not sure if WP All Export is compatible or not. You can use the default WordPress export option ( Tools Export ) to export downloads. It exports all custom package data.
HI,
You can control the download page view using Page Template. There are lots of built-in page template and you can build your own custom template if you want. Check available page template in Dashboard Downloads Templates page. When creating or editing a package select the page template from package settings meta box.
Looks like you haven’t setup access roles on package settings. Please check the Allow Access option in your package settings and set necessary user roles there. If you want everyone to have access to the package then set All Visitors as value.
Let me know if you have further questions.
Thanks.
I’m trying to export all downloads with a shorcodes. I’m using WP All Export. I’m not able to do this as I don’t see this custom field. Could you help me with this please.
1 ) Add the following CSS in your Customizer Additional CSS option to hide the downloads per page dropdown,
.dataTables_length { display: none; }
2 ) You have to use a custom template for /download-manager/tpls/wpdm-all-downloads.php to add the direct download link. Please check the template doc here https://www.wpdownloadmanager.com/doc/template-files/
Alternatively, you can add the package details page link with the title by replacing title with page_link in your shortcode.
Hi,
Currently, it is not possible using a template. But you can copy the direct download link from all downloads page in the admin area. Each package has a button to generate a direct download link.
After copying the link you can attach it to any text you want.
https://www.evernote.com/l/AUdbmPlfkqBNe5QPADxc1TS8BAJi4rSrKWIB/image.png
Thanks.
I want to show all download-files without the filter section above the list.
Do I have to solve it with CSS or is there a checkbox for this?
The file *DID* exist in the amazon bucket and it does not have special characters. The issue is it works for a while and then the key expires. It means I have to go an check all my downloads and fix anything that has broken. I have fixed the issue by re-adding the file from the bucket in the system so I can’t send you to a package url at the moment. It’s a KEY expiry… not a document issue.
Please check your category settings from Downloads Categories page. Maybe users are getting access from there. Uncheck All Visitors from category settings and save the updated option.
https://www.evernote.com/l/AUeNQ2vN-1ZK0qsT4VpXgtusGOnCQDFmV4YB/image.png
We have already restricted downloads to Subscribers, Customers & Administrators. Can we not do that? We do not have All Visitors checked at all and it still allows you to download if you are not logged in.
Everything is now connected, and downloads working. However, there is another issue that comes up. When I go to pay for a single download, the credit card transaction goes through smoothly. But then the user is taken to a page that shows the order id, and a blank email address. When I type in the email address, I get the following error message:
Session was expired. Please try again
How do I get around this error, and why does the user see this screen at all? How do they get to the page where they can actually download the PDF they just paid for?
You can do it easily by restricting downloads only to subscribers. Remove ‘All Visitors’ from package access settings and add ‘Subscriber’ instead. Then only logged in users will be allowed to download the files.
