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The bulk import from CSV is not working. I’ve confirmed the /wpdm-cache/ directory is present on the server and temp files are there for import/export. However, they are not actually showing up in the “All Packages” area. There are also no errors present on the site (nothing related in wp debug or php error log). I’ve check file/directory permissions and they are all set appropriately, however the import is not completing. Any help on this would be greatly appreciate. Also, is there another way to import the downloads? Can I use something like WP All Import/Export? Guidance? Thanks in advance!
Topic: Category with date limit
Hi,
Is it possible to limit the category list by a date range – for example, all downloads in this category that are less than twelve months old?My current shortcode:
[wpdm_all_packages items_per_page="50" categories="strategic-leadership-group-ssp-slg" order_by="date" order="ASC" jstable=1 cols="title,file_count,download_count|package_size|update_date|download_link" colheads="Title| Size |Update Date|Download"]I can order by date, but can’t see a way to show only the last X months of files.
Is it possible?
Thanks,
Ben.In reply to: Download limit previous versions
The problem comes about after upgrading the plugin. I’ve gone ahead and upgraded all of them to the latest then updated the short codes the best I can. Here are the screenshots of what we are experiencing. Please let me know if you have questions.
Layout of Downloads->Home before upgrading:
Layout of Downloads->Home after upgrading and fixing short code:
Once I get into a category you can see how the package description layout changed:
This is what viewing a package looked like before upgrading:
Viewing a package post upgrade:
I have not made any changes to the document-library page so you can see exactly what it looks like after upgrading, before I change any short codes.
Hopefully this helps clarify the issues we are experiencing. Thanks again.
In reply to: No Downloads visible in DASHBOARD!!!!
The users Max Muster or MartinPfeiffer all received a package with photos.
The files for download are not displayed in the dashboard.
That’s the problem I can’t get any further!The login works perfectly and if successful, the user is redirected to his dashboard.
His photos should then be visible there under “my Downloads”. NOTHING no matter what I try shows up there.
Why are files suddenly no longer displayed in the dashboard? I’ve tried everything but no chance.
Urgent help please as these days it’s really annoying that one problem gets fixed and the next one pops up.
THANKS
In reply to: Bug with same file name downloading blank file
UPDATE: I did as you suggested, even after the option to replace files with same name was enabled, when you click the red trash icon in the package edit to remove an attached file and then you upload another file with the SAME name, the downloadmanager silently FAILS and when you try downloading it only downloads a BLANK file with zero bytes called “download-manager-files”. It’s a bug, I have tested, please fix it so that duplicate file names don’t cause the download to break.
In reply to: User Dashboard Recents + Direct Download Link
I would like to directly link to the actual download straight from the table that is produced using the [wpdm_user_dashboard recommended="recent"] shortcode.
In your example, the URL tied to each item in the “Last 5 Downloads” table drives to the package page. I prefer the URL in the table directly link to the actual file. I’m trying to remove one step for my visitors.
Actually, I don’t have any need for the package pages at all.
I am guessing I can download the plugin manually and just upload it to the plugin-folder, and then reactivate the pro version with my code. But I want to be sure this is the correct way to update an existing installation of the plugin, without overwriting existing settings and downloads.
Hello Owen,
Thanks for contacting us.
Generally email lock is for free downloads to collect emails of the visitors. For premium downloads, you already get the email when they pay for the download. There is no need to collect email through email lock. So the feature will not work properly here with premium downloads. Hope you understand.
Let us know for further assistance.
Regards
TanvirIn reply to: Upload 3D file in .Z3 does not work
Hello Kevin,
Thanks for contacting us.
You can set the allowed file types forDownloads > Settings > Basic
However, if the issue still persists, please share the related url of your website as well as admin access of your website in a private reply to check and inspect the issue further.
Regards
TanvirTopic: Network error
Downloads are not working, if user isn’t logged in. Very sporadic, but mainly shows ‘network error’ across various browsers. I have switched on and off other plugin, unsure what it is? Any ideas please?
Very difficult for a small charity, this started in the early December update it seems.
Similar to this request: https://www.wpdownloadmanager.com/support/topic/gutenberg-blocks-by-wpdm-api-issue/
Unfortunately the forum “private messages” do not help the rest of us so you probably get a lot of duplicate posts here. What WAS the resolution?
I have the same issue.
Packages simply do not appear in the drop down and I have several on the site.
WPDM version 3.2.65
WPDM Gutenberg Blocks version 2.1.8
Wordpress 6.01I disabled all other plugins but the issue persists. Can you help?
The only way to get downloads on my pages now is to use the a Shortcode block.
In reply to: Plugin not displaying all the files – URGENT
Hello Travis Harley,
Hope you are well. With the
[wpdm_all_packages]shortcode you can display all the packages and if you want to show the table for a specific category or categories, you can use thecategoriesparameter. please check the doc here for more details,please check and let me know
Thank you and regards
In reply to: Donwload link does not prompt download
Hello Alex,
Thanks for contacting WPDM Support forum.
However, you can check the below setting is already disabled
If all are set properly, Sometimes cache can cause this issue. So if you are using any cache plugin, kindly clear cache and disable that for some times.
After following all, if the issue still persists, please share temporary admin access in a private reply as well as realted downloads links.
Regards
TanvirHi Team, free user here (looking to go pro soon i hope, if finances allow),
Anyway, I host my own site on my server at home and I’m about to start the journey of setting up a new host and migrating data between the two.In order to preserve the current downloads (over 3,000), do I simply need to ensure that the files are found in the same location on the new server, and the WP database is the same? (ng: ideally i’d like a fresh start database)
Any help would be much appreciated thanks ! ():)
Hi
The download template doesn’t appears on my post page.
I have this problem just now, with my last song.
If you go: https://tunes.audio/audio-archive/, you can reach all songs with button, but not the last one.
Other problem is, that if I on the downloads page to “Embed” click, the page will be darker and nothing happen. I can’t find the ID for the package.
I can send you a temp. Admin login pr PM, if you tell me how it works.Cheers
GezaIn reply to: How to set up the site
Topic: How to set up the site
How do I get my page to look exactly like this one:
https://demo.wpattire.com/downloads/stock-image/
I have installed the Attire theme and the demo site but I can’t get it to look like the page above.
Topic: Digital Marketplace
Hi,
I am trying to get my site to look like this: https://demo.wpattire.com/digital-marketplace-2/I have installed the Attire theme and the demo pack and I still don’t see anything similar to that.
1) How do I get the download manager 2 demo?
2) All I really want to use is the layout with the images that show a download button when you hover on them.
Once I click on the button I want it to take me to a new page where I can see the image with the downloads in the download pack.
Could I get this layout on another theme without using Attire?Hi,
I´m using https://deployer.org/ to deploy my site to different stages (local/staging/production). I also use https://roots.io/bedrock/ file structure.
Local dev – Everything works great. It works with bedrock file structure, file browser root is “<something>/web/app/uploads/”.
Staging/Production – Attached files not working. File browser root default is “<something>/deploy/releases/2/web/app/uploads” where “uploads” is actually a symlink to “<something>/deploy/shared/web/app/uploads/”. This works for uploads in standard media library. I can upload files in media library first and then go to downloads/package and then “select from media library”. Then the files will be attached, “__wpdm_files” in db will have correct urls, and user can download the attached files. BUT, if I choose the “drop zone” or green “select files” button, the attached files will add up in the attached files meta box, BUT as soon as I press “update”, all attached files (but not the latest uploaded) will disappear from the meta box and will not be saved to db (“__wpdm_files” is almost empty, only one id).
Any ideas what could be wrong here?
Thanks,
/Per
In reply to: How to delete files unlinked to package
Hi,
You can manually delete already detached files from asset manager ( Admin Menu ► Downloads ► Asset Manager ). In future, if you want to delete unlinked files automatically, please use the following option:
I need to know how to set up a custom page template for all my downloads with some custom fields that I created
Topic: Thumbnails not working
I migrated a Joomla site to WP and imported the downloads (PDFs) by bulk importing. Originally the thumbnails didn’t work, but after a bit of searching, I changed the image placeholder from [thumb_WxH] to [pdf_thumb_WxH]. This seemed to work fine until I realised only the first 20 thumbs were displaying. I think this is a limit to my imagick config. I suppose I could increase this, but it may make page loading slower, so best to add the thumbnails.
A small part of my brain in the early hours of this morning led me to think clearing the cache was a good idea. Now I’ve loas all thumbnails and only get an ugly HUGE gray rectangle generated by placeholder.com with a tiny message that says something about performing a security operation that is not allowed’ … https://via.placeholder.com/600×900/6c757d/FFFFFF?text=attempt+to+perform+an+operation+not+allowed+by+the+security+policy+%60PDF%27+%40+error%2Fconstitute.c%2FIsCoderAuthorized%2F408
So now I have no thumbnmails and even trying to generate them manualls in Photoshop and uploading to the /wp-content/uploads/wpdm-cache/pdfthumbs folder doesn’t help.
Seriously, no way to regenerate thumbnails in WPDM?
Can anyone point me in the right direction? I really, really don’t want to manually reupload every PDF… and I’m not actually sure WPDM will create thumbnails if I do.
Hello,
Thanks for contacting us.
To show templates like these, you have to set link templates for these. You will find that there are already some link templates created by default. You can check from
Downloads > Templates > Link Templates. Then you can show all downloads using shortcodes withtemplateparameter of wpdm
Please check details here:
https://www.wpdownloadmanager.com/doc/templates/link-template/template tags are supported by link and page templates. You can show any contents dynamically on link templates by adding template tags from below:
https://www.wpdownloadmanager.com/doc/templates/template-tags/Regards
Tanvir
Search Results for 'all+downloads'
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