Search Results for 'Add Url'

Hello manuelo siatothro,

Hope you are well. Can you please elaborate more on your issue? Are you talking about this add-on,

Advanced TinyMCE button

for Shortcode Generator and for other issues, please share your related URL.

Thank you and regards

Add this line to your wp-config.php file.
define(‘WPDM_CRON_KEY’, ‘mKNVRCdbJr1DiedHE18N’);

And in your hosting’s admin panel, add a cron
{{home url}}?cpc=wpdmcc&cronkey=mKNVRCdbJr1DiedHE18N

It will clear the cache regularly.

• This reply was modified 2 years, 5 months ago by Shaogat Alam.

Hello @graphikup,

Thanks for contacting us.

The new window for downloading files is already in the settings of WPDM Pro. If you are trying to download in a separate window, It is also possible in the manual method, by default, you are using link-template-default for the link template and page-template-default for the page template. you can edit the files and follow this doc, https://www.wpdownloadmanager.com/doc/template-files/ for backup of your files.

For opening in a new windows, please add this code replacing [download_link] in page/link templates PHP file as I described below,

<a href="[download_url]" onclick="window.open('[download_url]','newwindow','width=1200,height=800'); return false;" class="btn btn-primary" target="_blank">[link_label]</a>

Please check and let me know

Thank you and regards
Tanvir

Hello,

The new tab/window for downloading files is already in the settings.

you can check this setting from Downloads > Settings > Basic > File Download
section as I image attached,

If you are trying to download in a separate tab, It is also possible in the manual method, by default, you are using link-template-default for the link template and page-template-default for the page template. you can edit the files and follow this doc, https://www.wpdownloadmanager.com/doc/templates/link-template/

For opening in new windows, please add this code target="_blank" after href="[download_url] in page/link templates PHP file as I described below,

<a href="[download_url]" target="_blank" rel="noopener">[link_label]</a>

Let us know for further assistance.

Regards
Tanvir

Hey Tanvir,

we struggle too. Files like videos can’t be downloaded by using download button. Instead a new page will be opened. This page contains a video-player, download BTN again does not work.

Is this thread in relation to this “issue”?

It is true that, download-buttons does not work when file is uploaded by using WP-Media-Gallery?
If true: Is there anything we can do/order to solve this?

In Downloads -> Add new there is an option “Insert URL”. Could this be a suitable workaround for overtaking files from WP mediagalery to download manager?

Hello,

Thanks for more clarifications.

1. All packages works for draft. I have tested it. Check here
2. The issue is already fixed by our developer team and released. Please update premium package plugin to the latest version. It will solve the issue.
3. This feature is currently not available with WPDM . However, you can request it here. We may add it in future.
4. Sorry for misunderstanding. I have got it now. You can request it here. We may add it in future.
5. In this case you can create separate packages for free file and you can add email lock there.
6. Single file doesn’t work for the provided page because that is already a paid package with price. So buying that means customer has bought the full package and he will be able to download it as a zip file.
7. Got it. Here [download_link] template tag is working properly. It is showing the download/purchase button as it should. [download_url] template tag is not showing because actually that is not a free download packages. So there is no download link actually. It needs to purchase to download. [download_url] will work properly if you create free download package. Hope you understand.

Let us know for further assistance.

Regards
Tanvir

Hello Teeg,

Thanks for providing access.
Here are the replies for your issues:

1. Attach Dir – Doesn’t work for packages. Resulting download is a filenotfound txt file.
—-Working fine from your website if price is not set. Example here

2. Test Pay – For individual bundles – transaction processes and order is recorded but no download is available in account “Order Details”.
—– Found the issue. If directory is selected there is no download button. But if the download is in zip, then working fine. However, I have forwarded the issue to the developer team. It will be fixed soon.

3. Download from package pages – Free membership can download from the package details page. But paid memberships can only download from “My Downloads” area in their account. Also if a person purchases a package (not a membership), they still see a “Buy” button instead of a “Download” button on the public facing package page
—-It is a feature. free membership can download from package because there is no need to login for them. For members, they need to login to get their purchased products. After purchase all need to download from their dashboard area.

4. In the block editor, Pricing and Discounts/Package Free Downloads – Requires uploading to or selecting from the Media Library – Can’t select file from the server.
— Files can be selected from server without any issue please check here

5. In the block editor, Pricing and Discounts/Package Free Downloads – Require name and email to get the free file.
—I have checked the related page here. It is set in the way from your side that the visitor will need to login first otherwise need to register. Generally almost every membership site works in this way that you need to login first, if no account then visitor needs to register. you can set access it to all visitors and lock downlod with email lock. So that visitor doesn’t need to create account to your site also you will get email of them.

6. Enabling Single File Download – Doesn’t seem to do anything.
—Single download is working fine. You can check the screenshot below to know how it works. In a download packages these are the single file download buttons.

7. Custom templates Bug: Some of the insert variables put in the wrong code – for example download button adds download URL and download URL inserts download button shortcode
—Custom template is working properly. you can check all of our template tags here. All work properly.

Let us know for further assistance.

Regards
Tanvir

Hello,

Thanks for contacting us.

In our testing environment wpdm archive shortcodes are working perfectly.
Could you please make sure the wpdm archive addon is activated from the plugins page?

If the problem persists, please also share related url to check the issue. If possible please also share temporary admin access to check the issue closely.

Regards
Tanvir

Hello,

Thanks for contacting us.
Could you please share the related url of the example page to check the issue properly? Also let me know if you are using any addons of wpdm with wpdm.
Regards
Tanvir

Hello,

Thanks for contacting us.
Could you please share the related url of the example page to check the issue properly? Also let me know please are you using WPDM gutenberg addon for this?

Regards
Tanvir

Hello Antonio Roldán Ruiz,

For updating the WPDM main plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel. For saving settings again for the license key option from Downloads > Settings > License, that will regenerate the access token. Thus the plugin will be updated.

And for updating WPDM other plugins, please download your plugin from here,

User Dashboard

and update manually from the wp-admin dashboard Plugins > Add New option

For your issue #1, please share the related URL, if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

please let me know

Thank you and regards

Hello,

Glad to see you again.

In our development environment as well as testing environment of online, there is no issue with coupon field. Also we haven’t received any report regarding this.
There is something in your server environment that is conflicting with wpdm and causing the issue. In this case first of all I would suggest to clear cache and deactivate it for few times to check if the issue persists. If it doesn’t solve the issue, Then You need to run a basic wordpress conflict test on your site to detect what actually causes the problem. if there are any conflicts among the installed plugins. To troubleshoot the issue, please deactivate other plugins except for WPDM with all addons of WPDM if you are using and check if the issue still persists. If that solves your problem, activate the plugins one by one, and continue checking the issue. In this way, you will be able to detect which one causes the problem.

However, after doing so, if the issue persists, Could you please share related website url to check the issue properly? Please also share temporary admin access of your website. If you don’t want to share admin access, you can create a staging site to reproduce the issue then give me admin access of that.

Regards
Tanvir

Thanks for the quick reply back. I understand the requirements for Google to update their index. From what I am seeing in Google Search Console the issue is that GoogleBot is seeing WP Download Manager links like the following:
https://myurl.com/download/2022-my-document/?wpdmdl=1190&refresh=63518588bddff1666286984
This link is different each time Google indexes the pages on the site because the refresh parameter is different each time they index a page. To Googlebot the link is different and therefor needs to be indexed. Because of this Google says I am currently at 70,000 un-indexed pages, which are all download links to the same 40 PDFs I have in Download Manager. Is there a way in Download Manager to have that one refresh parameter removed from the links being displayed? If not I will look into adding a jQuery function to the site to remove it as it is not needed for the link to work. If the Unmasking Download Link is supposed to remove the parameter it is not working. This is with the latest Download Manager and WordPress.

Thanks!

I am having the same issue. GoogleBot going crazy indexing the same PDFs over and over due to the random refresh parameter being added to the URL. I tried the Unmask Download Link and this did not remove the parameter. I also tried switching to a file uploaded to the WordPress Media library, this did not help. I then tried the Beta feature to activate flat download URL. For both the Download Manager and Media files I get a Page Not Found error. I have tested with the site cache off.Cleared my browser cache.Not sure where to go from here. I do not want to noindex the PDF downloads although may need to for now as Google is putting a significant load on the server from all of the downloading.

Hello,

Thank you for writing to us.

First please ensure that if you have added the file from google drive then it’s accessible to public users.

If the problem still exists, then It is hard to determine the issue without looking into your website.
​
Can you please share your website credentials in a private reply so I can take a closer look and work with you to get this working?

Here are the details I’ll need –

# Website Login URL
# Username
# Password
# Related file/package URL

I am looking forward to hearing from you.

Regards

Hello @babupc,

Thank you for your reply.

Please open a separate forum topic for your different issues which will help us to track and reply in a timely manner.

Also, please provide additional details there such as the website URL, and login info in a private reply.

With Regards