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Hi there
I have added some files and am using the direct download link as per the following example:
http://myurl/download/documentname/?wpdmdl=3937&masterkey=5e5f8af91035c
This works great on the frontend and the file opens and downloads. However, the counter doesn’t count these as downloads. They all still say zero downloads.
Any ideas?
Hello,
when I try to add a new package from front-end (in a page with [wpdm_frontend] shortcode), clicking “Continue” button after insert Title, I get a blank page with just this message:
{“result”:”_ap_wpdm”,”id”:1933}
url: http://www.mydomain.com/download/?adb_page=add-new –> PROBLEMSo I can’t add the package in front-end.
Instead, I can edit package in front-end without problem (url: http://www.mydomain.com/download/?adb_page=edit-package/1714/ –> OK).
Can you help? What is the problem?
Thank you
FlaviaHello,
I want for the checkout process to be available to both guests and members.
I currently have the following settings enabled for the shopping cart:
– Enable Guest Checkout
– Enable Guest DownloadI also have the following pages designated:
– Cart Page: Shopping Cart (sitename.org/cart)
– Orders Page: Purchases (sitename.org/purchases)
– Guest Order Page: Guest Purchases (sitename.org/guest-purchases)I have “sitename.org/guest-purchases” configured in the “return url” settings for “Test Pay”.
When a guest checks out, the guest is taken to that guest purchase page and their email address and order ID are automatically populated, so it is quick and easy for them to download their purchase.
However, when a member checks out, they are redirected to that guest purchase page and their email address and order ID are BLANK.
Is there a way that the email address and order ID can be automatically populated on that guest purchase page for the members as well?
Thanks!
Topic: WPML htaccess Issue
Hi together,
we just installed the download manager plugin on a fresh wordpress instance with wpml translating running.
At the installation the frontend gives us an 500 – we could fix that by changing the .htaccess back to “RewriteBase /” & “RewriteRule ./index.php” instead of “RewriteBase /de/” & “RewriteRule ./de/index.php” as written by the download manager plugin.But: Everytime when settings at the downlod manager plugin are saved at the backend, the .htaccess is overwritten with the same (/de). We assume that the wrong Base URL is used. How to fix this?
Additionally a question: Is the plugin compatible with WPML?
Best,
Michael
Topic: Add to Cart Not Working
For some reason the Add to Cart button is not adding anything to the shopping cart when the file is added to cart as a guest. It says “No item is added in the cart yet” (even though I have clicked the add to cart button). I will send sample URL as a private message.
Hello. There is excessive padding between the price amount and the add to cart button when we use the add to cart button inside of a box on our website. I will send the URL in a follow up message. Please provide me with some custom CSS code that can be used to resolve this issue. Thanks.
I’m encountering an issue with the Form Lock addon.
It shows the form (Gravity Forms) correctly but upon submit it just shows the form again, no downloads or anything.
I added a hidden field with the download ID shortcode like instructed and can see it rendered on the page source. Am I missing something?
The default confirmation is currently an empty text message.If I look at the code, especially the
gform_confirmationhook it seems that this hook isn’t working/firing. I also don’t see any entries in GravityForms so my guess is that the form submission isn’t working correctly.
Upon submission of the form it send the POST request tohttps://www.my.domain/?__wpdmlo=###and this URL always returns the form, nothing else.Thanks in advance, any ideas in where to look is appreciated!
Topic: Please Log in’ link error
Trying again as I added a url to the last post and it is held for moderation.
When users visit my membership site who are not logged in and view a download page they see the download buttons replaced with the ‘Please Log In to download’ link. Previously clicking this took visitors to the normal login page for my site. Since the last update this seems broken. The link is now a combination of the original page url with the login page url added to the end.
It should be: login url
It’s now: pageurlloginurl
This still works on the free version on my other website but not on this site with the paid version. I’ve tried changing the login page in the Download Manger settings but this seems to have no effect.
Can you help please?
Hi, I’m getting an error when I try to purchase a download on my website with Authorize.Net add-on (which I paid for). Authorize.Net works well with my Events Manager on my site, so I wanted to use it with Download Manager. However, the error comes from not having a URL to put in my Authorize.Net account and they don’t know what the URL is: this is the error: (14) The referrer, relay response or receipt link URL is invalid. (The referrer is Download Manager, and the relay response must be related to a link URL that is in your code, which I need to add to my Authorize.Net account.
Please let me know if you can assist as I really do need this functionality and option for potential sales.
Cheers…
Topic: Unable to remove_filter
I need to remove the following filter you have defined:
add_filter("logout_url", array($this, 'logoutURL'), 999999, 2);I tried overriding the filter with a higher priority to no avail. I can’t remove the filter because you didn’t define a function, just array($this, ‘logoutURL’). Can you please assist?
Please advise how to create a Short Code to drop into the “Short Code” Elementor block so that I show “pdf Logo + “Download” within the button.
All I am able to get is the selcted pdf logo, the heading text plus a blue download label hanging off to the right of the column – its too ugly and I do not know how to fix or edit this.
I am currently linking the document url into a Elementor Button with a pdf image to show the logo and its perfect. The issue is that I am not using the Download Manager.
I cant find any documentation or tutorial on your site or the web.
If you reply to my email, I will sent you a screen shot.
I have added the button and other plugins – these do not show any where? how do I use them?
Thank you.
Kind regards
Gavin