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Yvonne Law

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Dec 8, 2021 at 2:38 pm in reply to: Upload order of files #165432

Yvonne Law
Participant

I also have this problem. I found a quick work around as follows:- when highlighting your list of files to upload, highlight from the bottom up rather than the top down. It will then upload them in reverse order. Hope this helps!

Dec 13, 2019 at 11:20 am in reply to: Problems after updating to 5.0.3 #116706

Yvonne Law
Participant

Hi Tom – I have the same issue as you. I couldn’t wait any longer for a fix so I have rolled back to version 4.9.7 which has resolved it for now. Not ideal though!

Dec 13, 2019 at 11:17 am in reply to: Packages with more than one document not downloading #116705

Yvonne Law
Participant

I could not wait any longer for a fix. I have rolled back to version 4.9.7 which has stopped the problem. Obviously this is a temporary fix until you can resolve the issue caused by version 5.0.3? Please respond. Thanks

Dec 12, 2019 at 4:51 pm in reply to: Packages with more than one document not downloading #116653

Yvonne Law
Participant
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May 28, 2019 at 11:50 am in reply to: File Download Link not working in Microsoft Word/Office products #97370

Yvonne Law
Participant

Hi Shahriar,
It’s still not working for me – see attached file. I have over 12,000 staff that will be experiencing the same issue as we all use the same software and set up. If you have any idea what might be causing this I will be very grateful for a resolution. Thanks

Viewing 5 posts - 1 through 5 (of 5 total)