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Victoria Rossi

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Viewing 25 posts - 1 through 25 (of 25 total)
Oct 23, 2018 at 3:22 am in reply to: Major Errors with Statistics #88512

Victoria Rossi
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Oct 22, 2018 at 6:46 pm in reply to: Major Errors with Statistics #88505

Victoria Rossi
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Oct 22, 2018 at 6:44 pm in reply to: Major Errors with Statistics #88504

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Mar 16, 2018 at 9:36 pm in reply to: Email not being sent #71702

Victoria Rossi
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Hi Hasibul,

It was working fine before. Why would it stop working all of a sudden? Are you saying we need to install this plugin?
Thank you!
Victoria

Feb 20, 2018 at 7:25 pm in reply to: Failed Update / Lost all Analytics & Need to Recover them #70015

Victoria Rossi
Member

Hi,
We are having the link expire issue. We see that the new version is supposed to fix this issue, but when we updated to the new version, we were getting an #unlock issue which did not clear up regardless of clearing the cache. Please advise on how to fix this.

Victoria

Feb 14, 2018 at 7:55 am in reply to: Failed Update / Lost all Analytics & Need to Recover them #69518

Victoria Rossi
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Feb 14, 2018 at 7:39 am in reply to: Failed Update / Lost all Analytics & Need to Recover them #69517

Victoria Rossi
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Thanks

Feb 14, 2018 at 7:37 am in reply to: Failed Update / Lost all Analytics & Need to Recover them #69516

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Feb 13, 2018 at 11:23 pm in reply to: Failed Update / Lost all Analytics & Need to Recover them #69500

Victoria Rossi
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Not working again. Getting unlock message again. And on iPad, getting nothing.
– Update: Fixed it again on my own. Could you please provide the fix for this situation? thank yoU!

Feb 13, 2018 at 11:08 pm in reply to: Failed Update / Lost all Analytics & Need to Recover them #69498

Victoria Rossi
Member

We fixed it ourselves by going back to .2 version and clearing the cache.

Feb 13, 2018 at 10:43 pm in reply to: Failed Update / Lost all Analytics & Need to Recover them #69497

Victoria Rossi
Member

Hi, I switched it back to the previous version and now it is working on Chrome and my iPad but not Firefox and Edge. Still getting the #unlock at the of the URL when I click it.

Feb 13, 2018 at 10:30 pm in reply to: Failed Update / Lost all Analytics & Need to Recover them #69496

Victoria Rossi
Member

No, it is not. Please read my email. We are not able to download. Only in Chrome. Everywhere else we’re getting #unlock at the end of the URL. And, it is not opening. The link isn’t opening, even after we put in our info. etc.

Feb 13, 2018 at 10:25 pm in reply to: Failed Update / Lost all Analytics & Need to Recover them #69490

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Feb 13, 2018 at 10:22 pm in reply to: Failed Update / Lost all Analytics & Need to Recover them #69486

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Feb 13, 2018 at 10:04 pm in reply to: Failed Update / Lost all Analytics & Need to Recover them #69485

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Feb 13, 2018 at 7:57 pm in reply to: Failed Update / Lost all Analytics & Need to Recover them #69478

Victoria Rossi
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I resolved issues #1, 2, and 4. Thank you.

Feb 13, 2018 at 6:30 pm in reply to: Failed Update / Lost all Analytics & Need to Recover them #69471

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Feb 10, 2018 at 7:47 pm in reply to: Failed Update / Lost all Analytics & Need to Recover them #69360

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Jan 8, 2018 at 6:49 pm in reply to: Package List Addon #67684

Victoria Rossi
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Hello,

My clients are getting told their links have expired when they click on the link that was emailed to them. The message reads, “Download link is expired. Please get new download link.” Why does this happen? Is there a way to manage expirations? I saw responses in the forum regarding Dropbox expired links but not on expired link messaging from the emails. How can we manage this? We didn’t set an expiration date on the packages.

Separately, will our updating the package and re-uploading a new one in its place cause the link to expire? If so, how can we replace files without having that happen?

Thank you.
Victoria

Dec 22, 2017 at 7:09 am in reply to: Invalid License Key message #67213

Victoria Rossi
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Nov 15, 2017 at 12:05 am in reply to: Multiple: Email of files & Boxes #65602

Victoria Rossi
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Hi Shahriar, I must’ve missed your first response. I did not get the email notification and then did not know where to find the thread in here. How do you find the thread in here?

#1) Thank you! This worked perfectly! 🙂
#2) I have several email options through the website and they all work without a problem. I tested it again today and it worked fine. Thank you!

Like I mentioned, WP Download Manager is really the best product of its kind out there. Keep up the great work!

Victoria

Sep 29, 2017 at 2:32 am in reply to: Download Link on Pop-Up #63854

Victoria Rossi
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Sep 7, 2017 at 7:03 pm in reply to: 2nd Request – Download Manager Freezing Search Bar in my Website #62606

Victoria Rossi
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Wonderful, Razia! Thank you! I will check it.

Sep 6, 2017 at 6:01 am in reply to: 2nd Request – Download Manager Freezing Search Bar in my Website #62537

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Sep 6, 2017 at 5:57 am in reply to: 2nd Request – Download Manager Freezing Search Bar in my Website #62536

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Viewing 25 posts - 1 through 25 (of 25 total)