WordPress Download Manager

Sorry, there are some more issues when you do a guest purchase:
– The Invoice shows not the buyer’s Billing Information. Even after editing the “edit billing info”
– Purchase confirmation is not sent via email. Neather to customer, nor to webmaster.
– Then for some reason, the order IDs are not found on purchase page. Even if i type a recently added order which i see in the Orders Dashboard on admin panel.

Sorry for bothering you but i cant use this plugin if it is not working without these issues. :-/

Thanks for your help!

Regards, Matthias

May 10, 2017 at 8:57 pm in reply to: Fatal Error with PDF Stamper AddOn #57666

Matthias

Member

Ok, Name and E-Mail are getting stamped now. But now Order-ID {order_id} is still missing… 🙁

And another point: Could it be that after the PDF getting stamped it looses every single link within the PDF? I mean intern hooks as well as Hyperlinks… Is there a way to keep the links embedded in the PDF after stamping it?

Thank you for your awesome support!

regards,
Matthias

May 8, 2017 at 1:36 pm in reply to: Fatal Error with PDF Stamper AddOn #57530

Matthias

Member

This reply has been marked as private.

May 6, 2017 at 9:29 am in reply to: Fatal Error with PDF Stamper AddOn #57481

Matthias

Member

Ah ok, thank you!
And what about the stamping issue? How can i get the name and email of the buyer stamped on the PDF? Do i have to get an add-on like “E-Mail lock” for this?

May 4, 2017 at 11:15 pm in reply to: Language files for Premium Package Add-On #57421

Matthias

Member

Hi, thank you for your answer!
I already translated 70% of the Add-On. But i cant get access to some sections like the buttons (“checkout” with “added to cart”-info, “save cart”, “edit billing info”, “invoice”, “Order #……”) or the billing info “phone”, “Tax ID” and “completed” in payment status.

Further on i would like to know if it is possible to get a direct check out for each file and skip the cart-section? So that on klick on that “buy now” button, it opens the billing form and after that it proceeds to paypal, etc..

Also i would like to know if it is possible to customize the form fields. For example i dont need fields like “State”, “Address line 2”

I would highly appreceate if i could get another answer to these questions.

Thank you in advance, and thank you for your great work!

Best regards,
Matthias

May 4, 2017 at 11:02 pm in reply to: Fatal Error with PDF Stamper AddOn #57420

Matthias

Member

Yes! Now i am able to download the file! Thank you!

But after downloading i realized, that the name and email of the buyer are not stamped. Even i added them in the watermark text. ({fullname} | {email} )

Further on i am facing another problem with registering. After i bought the file as a guest, i go to purchase page and there is the login/register form. But when i want to register it says “registration is deactivated”. But where can i activate the registration?

Besides these problems the plugin is working fine i think.

Thanks again for your help!

Best regards,
Matthias

May 3, 2017 at 11:23 am in reply to: Fatal Error with PDF Stamper AddOn #57317

Matthias

Member

This reply has been marked as private.

Apr 27, 2017 at 8:35 pm in reply to: Fatal Error with PDF Stamper AddOn #57111

Matthias

Member

This reply has been marked as private.

Apr 19, 2017 at 7:42 am in reply to: Fatal Error with PDF Stamper AddOn #56793

Matthias

Member

This reply has been marked as private.

Apr 17, 2017 at 8:28 pm in reply to: Fatal Error! Help! #56699

Matthias

Member

Hello Shaon,
could you tell me how to fix that issue? What was wrong with the theme? I already wrote several times to the support email including a temp account, but didnt get an answer… Maybe i can get it here?
Thanks for your help!

Matthias

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