twomuch

Your theme, appshop does not have widget management system. As you can see from the screenshot. The option to place it on the package page is not listed.
Kindly tell me how to make it work.

• This reply was modified 5 years, 5 months ago by twomuch.

Yes i want to be able to work on the widget/sidebar on the package page.

I have been told by Stripe that the issue is from the plugin/addon and that i need to contact the developer. Because nothing was recently changed in my settings.

Hello,
It has been six days since i reminded you guys that i am yet to get any support for this issue. I would think that i have been very patient about this. Not being able to to receive money can be frustrating especially after spending a lot of money to get a plugin and support that has been giving me issues with each update.
We have lost members and money based on this.

Hi Nayeen,
The web hook has not changed in anyway. And we did not modify anything from Stripe.
The problem started from an update.

Hello Nayeen,
I believe the update has been applied but my issue with it is not yet resolved.
Could you please follow up on the case?
Thanks.

Hi Nayeem,
Please can you help fix this problem as soon as possible? Looks like you forgot to work on this.
Thanks

The server error was from Download manager version 5.2.0. After much back and forth with host, you guys released an update (5.2.2). This actually fixed the login issue.
The Stripe payment is still have the same problem. So please, if you could login to see what could be the problem and possibly update my membership plugin because when i updated myself, i lost all settings. Had to go back to an old version.
For some days now, i haven’t been able to receive payment via Stripe.
Thank you

The issues you posted is new to me. I don’t even know there was anything like that. What did you want me to check?
Thanks

Hi,
This is so strange that after asking for my login details, you guys did not help me. Over 3 weeks now.
This is not fair people.

Thank you.

I deleted, reinstalled and its still the same. Nothing changed.

Thank you.
Exactly what I needed.

So is there any need to update it?

Thank you guys. Resolved.
I appreciate

Okay thanks. How do i know what has been updated since the log doesn’t say anything about it?

Hi,
I am having this same problem. I just got two separate emails from users that they subscribed via stripe and did not subscribe. I did not change any stripe settings recently so i do not know what to do to fix this problem.
Can i also send you temp login to check it?

Thank you.

When you say its working, did you test version 1.2.4 or 1.2.8? Because 1.2.4 is working fine. The problem is with version 1.2.8.

My site is strictly on subscription. Which means if you are not subscribed to one of the plans you do not have access to some of the files. And you must be logged in to see the download buttons and file cart buttons.
Well, the problem is that when i installed 1.2.8 on my site. visitors on the site could still see the file cart buttons and when you use the button to save the files to cart, surprisingly, it saves and you can download the files even if you are not logged in to the site. Sorry i could not take any screenshots because i do not want to install it which will grant file access to everyone.
I hope i was able to explain better.

Thank you.