Home

Blue Shield International

Forum Replies Created

Viewing 9 posts - 1 through 9 (of 9 total)
Aug 26, 2021 at 3:43 pm in reply to: Download manager pro not registering #160558

Blue Shield International
Participant

It worked! thank you

Aug 26, 2021 at 9:36 am in reply to: Download manager pro not registering #160521

Blue Shield International
Participant

Hi
Thank you
Please confirm the answer to this question?

“I had to get someone else to code the link templates, and the page templates and I am scared that if I uninstall and reinstall it, I will lose the templates, and I don’t know how to reinstall them.”

Will reinstalling remove the templates?

Apr 29, 2021 at 6:34 am in reply to: Archive page won’t display all packages and other problems #151423

Blue Shield International
Participant

Hi
I don’t understand what you mean
“It is working fine here, with items_per_page more than 12, the packages was causing the issue which allows access option was empty from package settings, https://theblueshield.org/wpdm-test/”

There are 18 packages?

I don’t understand how the shortcode generator
For this image, https://www.wpdownloadmanager.com/wp-content/uploads/2012/11/wpdm-archive-page-addon-shortcode-generator.png,

depends on this add-on, https://www.wpdownloadmanager.com/download/advanced-tinymce-button/,

HOW do they interact? How do I fix it?
What even is Tinymce? do I need it? Can I remove it? Will that fix it? If I remove it, what setting will make all 18 downloads display?

Secondly, why do I always need to be logged in to access the downloads?
User registration does not work, so I do not want people to need to log in to access them?
Though I would also like user registration to work?

Thanks, Emma

Apr 27, 2021 at 4:20 pm in reply to: Archive page won’t display all packages and other problems #151303

Blue Shield International
Participant
This reply has been marked as private.
Feb 2, 2021 at 1:30 pm in reply to: Archive page won’t display all packages and other problems #145864

Blue Shield International
Participant

Hi
Sorry
The website went down. It works now.
Best wishes
Emma

Feb 2, 2021 at 7:58 am in reply to: Archive page won’t display all packages and other problems #145820

Blue Shield International
Participant
This reply has been marked as private.
May 21, 2020 at 4:57 pm in reply to: how to find license key #128842

Blue Shield International
Participant

I see.
It does not say anywhere that the license key for the main plug-in is the same as the license key for the add-ons.
Please explain why one add-on can expire and the main plug-in and other add-ons do not if they all have the same license key?

May 21, 2020 at 3:52 pm in reply to: how to find license key #128836

Blue Shield International
Participant

Yes. That was purchased by my web designer, who installed it, and has since left.
How do I find it? It is connected to their WPDM account so I cannot log on to see it, but installed on our website?

May 21, 2020 at 3:45 pm in reply to: how to find license key #128833

Blue Shield International
Participant

Hi
Thank you, but I have nothing there for a license
This is a screen shot from my purchase window
screen shot of purchase window showing blanks under license

Viewing 9 posts - 1 through 9 (of 9 total)