Tanvir

Hello,
I have just checked using this code but didn’t find any issue with wpdm-cache. Zip file is still in wpdm-cache directory.
I’m sorry, I’m not sure what could be causing the problem in your website.
If there are any other changes in your website, please let me know.
Thanks

Hello @Mkessman69,
Sorry to hear about the issue.
Please check you are using the correct root directory and all files are in this diectory ../wp-content/uploads/download-manager-files . Also you can reset root folder following below:

If still the problem persists please also share temporary admin access in a private reply to check and resolve the issue quickly.

Thanks

Hello @Branja,
Sorry to hear about the issue.

Please make sure that you are using the latest version of wpdm and all other addons of wpdm. Latest version is 6.0.9
Also please check you are using the default root directory. You can reset it following below:

It should solve the issue.

Actually it is very uncommon to use root for cache. As this is the directory set for wpdm cache in download-manager.php

Thanks

Hello,
If you have “cache zip” option enabled, when another user downloads the same package, it serves the zipped file created earlier. But if you have the option disabled, every time a user clicks on the download link, it creates the zip again from the attached files, which is required when you attach dir with a package and upload files to that dir using FTP.

By default, Cache files of WPDM are stored in wp-content/uploads/wpdm-cache directory
You can check this options from Admin Menu ► Downloads ► Settings ► Privacyto clear cache

I hope it will solve the issue.

If still the issue persists, please also provide temporary admin access of your website in a private reply with details about the issue.

Thanks

Hello,
Sorry for this issue.
The text is so long for mobile screen.
In this case, I would suggest to use custom css to decrease font size for mobile devices.
It will solve the issue.
Thanks

Yes exactly.
As it can be used as package property files where it is an object Array of attached file names key by file ids.
like this:

“files”: {
“1”: “The Alchemist.pdf”
},

Thanks

Hello,
I am sorry, In this case the files must be kept in server to set accessible links of the files. As It needs HTTP request.
Thanks

Hello,
I would suggest you to remove or rearrange caching for mobile devices.
Actually sometimes caching causes issue to css and js files. You can use caching in a way that it will not cause the problem in mobile phone with the js files of wpdm pdf viewer.
Thanks

Not the pdf viewer extension. I am talking to disable cache plugin. You are using wp rocket I think for caching.

Hello,
So this issue is happening in mobile phone.
Please disable cache option for mobiles or disable the plugin and let me know if the issue still persists.
Thanks

Please check the loom link. The video is deleted.

Hello @omar301293,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?

Thank you

Hello,
Tree shortcode is totally responsive.
I have tested it on my smartphone:

You can check.
https://demo.wpdownloadmanager.com/wpdmpro/tree-category/
Thanks

Hello,
I have got the details about the issue.
Adding file type from Downloads>Settings>Basic has fixed the issue.

However I have found that you are using very old version of wpdm and wpdm addons. I would suggest to update those. From version 6 codebase has been changed. If you don’t update, you may face issues in future. If you can’t update it directry from WordPress dashboard, Please update from here.

Thanks

Hello,
wpdm has a option to enable search and pagination if files are more than 30 files.

We have shortcodes with search functions to use in pages.
However, to use main search function in nav menu, you have to edit the search.php file in the theme directory.
Let me know your thoughts.
Thanks

Hello @thehaiccna,
The issue has been fixed and update released.
You can update it now https://wordpress.org/plugins/wpdm-premium-packages/
Thanks

Hello,
Could you please share related pages/packages of page template/link template/review stars issue etc with details to check it properly and solve quickly?
It will also be helpful for me if you reproduce the issue using tool like this
Thanks

Hello,
Thanks for mentioning the issue.
I will forward this issue to the developer team.
Thanks

Hello,
The updated version of wppromembership will be released in the the next week hopefully.
We are sorry for the delay.
Thanks

Hello,
Sorry for this inconvenience.
I will forward the issue to the developer team. I hope it will be fixed in the next update.
Thanks

Hello,
By default, the stars get the primary color of the website.
You can change the size by changing CSS style font-size from /plugins/wpdm-user-reviews/wpdm-user-reviews.php
In example, changing line 393 of this file :

.star__ratings__ {
.....
    font-size: 14pt;
...
}

will make the stars smaller.
Thanks

Hello @vherbal,
Sorry for this inconvenience.
I have updated wpdm-reviews to the latest version 1.7.1 on your website.

List of Template Tags to use with Link/Page Template:
[wpdm_reviews] – will generate the complete review UI
[avg_rating] – will show the average rating for a package
[rating_stars] – will show the rating option for a package with ★ symbols

I hope it will work now perfectly. If still the issue persists, please let me know.
Thanks

• This reply was modified 4 years, 4 months ago by Tanvir.

Hello,
Got it.
I already added a feature request before for [wpdm_search_result] shortcode. Hope to get it in future updates.
Thanks

Hello @noomia,

Hope you are well. If you have already created a package. Then you will also be able to upload/attach files for that package. If you have kept just the file name you should keep the files in wp-content/uploads/download-manager-files dir too. And for local files, you will not be able to attach files from the local PC drive directly.

After applying the previous codes, The JSON response looks like the following example:

{
      "id": 6488,
      "title": "The Alchemist",
      "slug": "the-alchemist",
      "description": "The Alchemist follows the journey of an Andalusian shepherd boy named Santiago.",
      "excerpt": "The Alchemist is a novel by Brazilian author Paulo Coelho.",
      "author": 1,
      "status": "publish",
      "parent": 0,
      "tags": [
          "novel",
          "paulo-coelho"
      ],
      "categories": [
          16
      ],
      "thumbnail": "https://example.com/wp-content/uploads/2019/01/the-alchemist.jpg",
      "additional_previews": [
          "https://example.com/wp-content/uploads/2019/03/the-alchemist-cover.jpg",
          "https://example.com/wp-content/uploads/2019/03/the-alchemist-map.jpg"
      ],
      "version": "3.0.0",
      "link_label": "Download",
      "quota": 0,
      "download_limit_per_user": "100",
      "view_count": 80,
      "download_count": 14,
      "package_size": "811.84 KB",
      "access": [
          "guest",
          "subscriber",
          "administrator"
      ],
      "user_access": [
          "admin"
      ],
      "individual_file_download": "1",
      "cache_zip": "-1",
      "template": "link-template-calltoaction1",
      "page_template": "page-template-1col-flat",
      "files": {
          "1": "The Alchemist.pdf"
      },
      "fileinfo": {
          "1": {
              "title": "The Alchemist",
              "password": "",
              "license_price": {
                  "statdard": "",
                  "extended": "",
                  "unlimited": ""
              },
              "price": ""
          }
      },
      "package_dir": "",
      "publish_date": "2019-04-01 12:00 am",
      "expire_date": "2019-08-31 12:00 am",
      "terms_lock": "1",
      "terms_title": "Agree to terms",
      "terms_conditions": "You can't redistribute without prior authorization.",
      "terms_check_label": "Checkbox Label",
      "password_lock": "1",
      "password": "[123][456]",
      "password_usage_limit": "2",
      "linkedin_lock": "1",
      "linkedin_message": "LinkedIn Share Lock message",
      "linkedin_url": "https://www.wpdownloadmanager.com/",
      "tweet_lock": "1",
      "tweet_message": "Custom tweet message",
      "twitterfollow_lock": "1",
      "twitter_handle": "Shahriar",
      "facebooklike_lock": "1",
      "facebook_like": "",
      "email_lock": "1",
      "email_lock_title": "Subscribe To Download",
      "email_lock_msg": "",
      "email_lock_idl": "0",
      "icon": "https://example.com/wp-content/plugins/download-manager/assets/file-type-icons/arrow.png",

      "base_price": "12.00",
      "sales_price": "10.00",
      "sales_price_expire": "2019-08-31 12:00 am",
      "pay_as_you_want": "0",
      "license": {
          "statdard": {
              "active": "1"
          },
          "extended": {
              "price": "22",
              "active": "1"
          },
          "unlimited": {
              "price": "32",
              "active": "1"
          }
      },
      "discount": {
          "subscriber": "10",
          "contributor": "20",
          "author": "30",
          "editor": "40",
          "administrator": "50"
      },
      "enable_license": "1",
      "enable_license_key": "1",
      "free_downloads": [
              "/Applications/XAMPP/wpdm/wp-content/uploads/2019/04/The-Alchemist-free-sample.pdf"
          ],
      "meta_input":{
        "meta_key" : "Hello"
      }    
  }

Thank you and regards

Hello @ikram_dirujii

Please put the below code in your wordpress custom css option

li{
    list-style: none;
  }
.w3eden .pagination
 { 
flex-wrap: wrap; 
 }

and after saving the file, press CTRL + F5 to clear browser and reload the page. And then please see the effect, it should be working for you.

Also for the search toolbar, it will automatically show search if you start typing and reset if you clear typed texts.

thanks