Jass

Forum Replies Created

Viewing 25 posts - 126 through 150 (of 474 total)
in reply to: Link to All Downloads? #48599

Jass
Spectator

Hi,
You can assign the categories as done in default Posts.
Add two categories, ex 1) free 2) premium. Assign category to the file accordingly. (Attached a screenshot, which may help you.) Then use category short code. use Advanced TinyMCE button plugin to help you to check short-codes.
Thank you.

in reply to: PayPal Setup? #48563

Jass
Spectator

“Premium Package” converts to store. Please go to downloads-> all files/ add new -> Package Settings, you will get the options for adding prices and discounts.

Hopefully I could help you.
Thanks for your co-operation.

in reply to: Payment Screen – No State or Country available #48562

Jass
Spectator

This may occur if the installation of plugin is not done correctly.
Please try installing the plugin again.
if it doesn’t solves the issue, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thank you

in reply to: download limit per user #48550

Jass
Spectator

#amit this feature is not available.

Thank you.

in reply to: PayPal Setup? #48549

Jass
Spectator

Hi,
Please download and install this add-on too http://www.wpdownloadmanager.com/download/premium-package-wordpress-digital-store-solution/
Then you will be able to set price and configure payment option

On activation of “WPDM – Premium Packages” plugin you will get a option to add settings.
Go to wp-admin->Download->settings-> Premium Package-> Payment Options -> Paypal Pro (active and set your credentials)-> save

Thank you.

in reply to: Download link problem #48469

Jass
Spectator

This may occur if the installation of plugin is not done correctly due to low browser speed.
Please try installing the plugin again.
Thank you

in reply to: download limit per user #48468

Jass
Spectator

Hi there,
This feature in available in Pro version of Download Manager.
Thank you

in reply to: Error when downloading file after update #48423

Jass
Spectator

Hi,

Thanks for your patience.

The downloads are working just fine, WP Super Cache plugin in causing the problem. As all downloads via our plugin are done via a GET request. So I checked the option: ‘Don’t cache pages with GET parameters. (?x=y at the end of a url)’ and the downloads are working again.
or You can try using w3 total cache http://wordpress.org/plugins/w3-total-cache/ instead

Thank you

in reply to: Fatal error: Class 'wpdm_pagination' not found #48373

Jass
Spectator

Hi,

Would you mind providing us with login credentials so we can take a closer look? Your site seems to be on Under Construction Mode. To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

in reply to: Download Settings #48371

Jass
Spectator

Hi,

I can see in category Access you had selected “All Visitors”. Please change to specific user roles you want to allow access to the category files.
Attached a screenshot.
Thank you.

in reply to: Error when downloading file after update #48370

Jass
Spectator

Hi there,
Sorry for your inconvenience. I cant view the attachment (File exceeds). Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thankyou sir

in reply to: Can't upload files #48343

Jass
Spectator

Hi there,
On changing your current theme to “Twenty Fifteen” uploading is working perfectly, I just tried adding “http://www.visualbrandlearning.com/?post_type=wpdmpro&p=5282&preview=true”.
Please fix your theme. And this will solve your problem.
Thank you.

in reply to: Download Settings #48341

Jass
Spectator

Hi there,
I can see you dint change “Allow access” in file. You need to set Allow Access = “” or specific user roles you want to allow access.
Check wp-admin► Downloads ► All files(Edit)/Add file ► Package Settings ► Allow Access.

I hope this solves your issue.
Thank you.

in reply to: Download Settings #48330

Jass
Spectator

Hi,
Please check your Category access. Or provide us with login credentials so we can take a closer look.. To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thank you.

in reply to: Can't upload files #48321

Jass
Spectator

Hi,
Sorry for the trouble.
Would you mind providing us with login credentials so we can take a closer look? Your site seems to be on Under Construction Mode. To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thank you.

in reply to: Hiding individual package download pages #48214

Jass
Spectator

Hi there,
Probably you can do that by setting access option somehow, you need to set Allow Access = “user-role” or specific user roles you want to allow access.
Check wp-admin► Downloads ► All files(Edit)/Add file ► Package Settings ► Allow Access
Thank you

in reply to: Download link #48211

Jass
Spectator

You can use [download_link] in your Link Template.

p.s. customize template is available in Pro version only.

Thank you.

in reply to: Download link is expired … #48153

Jass
Spectator

Please try clearing cache in your browser and site. And need to add rule \?nocache.* to exclude the request form cache.

Thank you sir

in reply to: Hiding individual package download pages #48152

Jass
Spectator

Hi,

Would you mind providing us with login credentials so we can take a closer look? Your site seems to be on Under Construction Mode. To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thank you.

in reply to: ReCptach failed with 2.8.99 #48066

Jass
Spectator

Hi,

Would you mind providing us with login credentials so we can take a closer look? Your site seems to be on Under Construction Mode. To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

in reply to: Download link is expired … #48065

Jass
Spectator

Hi there,
This issue usually created by cache plugin. It may cache download url for guest users, but those urls are unique and that’s where the issue may create.
Would you mind providing us with login credentials so we can take a closer look? Your site seems to be on Under Construction Mode. To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thank you sir


Jass
Spectator

Hi,

Would you mind providing us with login credentials so we can take a closer look? Your site seems to be on Under Construction Mode. To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thank you.

in reply to: Display downloads by Categories #47863

Jass
Spectator

yes, you can edit your front page by adding the short code as following
<?php echo do_shortcode("short-code-here"); ?>

Replace short-code-here by your required shortcode. eg
[wpdm_category id="category" operator="IN" toolbar="0" cols=1]

in reply to: Random File Downloads #47861

Jass
Spectator

Hi,

Would you mind providing us with login credentials so we can take a closer look? Your site seems to be on Under Construction Mode. To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thank you

in reply to: link expiry text #47860

Jass
Spectator

Hi there,
Would you mind providing us with login credentials so we can take a closer look? This error is not faced by our any other clients. To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Yes, you can purchase our pro-version and we have support for Pro users, who can help you to solve your problem in-case you face any issue.

Thank you.

Viewing 25 posts - 126 through 150 (of 474 total)