Jass

you can edit email template for email lock from Admin Menu-> Downloads-> Subscribers->Email Template

or

You need to copy the tpls/email-templates dir from download manager plugin dir to active theme dir.
Them rename it copiedtpls/email-templates dir ( which is in your theme dir ) to download-manager
Now edit wpdm-email-lock-template.php in download-manager dir ( which is in your active theme dir )

This issue maybe not related to download manager plugin. Try deactivating “WP Limit Login Attempts” which may conflict.

Please provide your temp login info using private reply to check the issue.

Add following css in theme’s style.css file or Theme Options Custom css,

UL.jqueryFileTree {
    font-size: 11px;
    line-height: 18px !important;
    margin: 0;
    padding: 0;
}

Please provide temp login info using private reply to check the issue.

Extremely sorry for your inconvenience. We have improved code base and using namespace, which require php v5.3.0+ and php version in server require namespace support( http://php.net/manual/en/language.namespaces.basics.php ). You can get back the previous version from here https://downloads.wordpress.org/plugin/download-manager.2.8.3.zip .

wpdm pro don’t have any file size limit.
By the way, two PHP configuration options control the maximum upload size: upload_max_filesizeand post_max_size. These options can be set in your server’s php.ini configuration file so that they apply to all your applications.

Please provide temp login information using private reply to check the issue.

Please provide your temporary login info using private reply to check the issue

Please send your url to check
Thanks.

Extremely sorry for your inconvenience. In last update we have improved code base and using namespace, which require php v5.3.0+ ( http://php.net/manual/en/language.namespaces.rationale.php ), may you please update your server php version, however if that is not possible, you can get back the previous version from here https://downloads.wordpress.org/plugin/download-manager.2.8.3.zip .

Can you show what output you are getting? (May be by using screenshot). Or you can give us temporary wp-admin access via a private reply? to check it.