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latest update broke site

Viewing 8 posts - 1 through 8 (of 8 total)
Jan 26, 2016 at 7:52 pm #39635

dsb
Member

The latest update of this plug in broke my website:

http://www.echildrenofpromise.org

I tried copying the old version from our development site over and it still broke.
I need to update some files for downloading ASAP and could use some help.

Thanks in advance.

Jan 27, 2016 at 6:30 am #39650

Jass
Moderator

Can you show what output you are getting? (May be by using screenshot)

Feb 2, 2016 at 6:17 pm #40136

dsb
Member

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact eh server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.
More information about his error may be available in the server error log.

Feb 3, 2016 at 7:18 pm #40256

Shahjada
Keymaster

Please check if you are using old php version, latest update required php v5.3 or upper. However you still can get old version from here https://downloads.wordpress.org/plugin/download-manager.2.8.3.zip

Feb 8, 2016 at 3:39 pm #40513

dsb
Member

We are using 5.3.29, so that’s not the issue. I tried using the 2.8.3 files from our test development site and ftping them over to our live site, but that didn’t work either.

Feb 9, 2016 at 7:10 am #40559

Jass
Moderator

You should look for the error in the file error_log in the log directory. Maybe there are differences between your local and server configuration (db user/password etc.)

usually the log file is in

/var/log/apache2/error.log or /var/log/httpd/error.log

Feb 9, 2016 at 8:37 pm #40666

dsb
Member

The test system and our live system are on the same server… and there is nothing in our log files for either site.

Feb 10, 2016 at 6:00 am #40681

Jass
Moderator

Please provide your temporary login info using private reply to check the issue

Viewing 8 posts - 1 through 8 (of 8 total)

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