Sitcom Software

Initially, we purchased the plugin and set it up on a subdomain (pre.mydomain.com). After that, we changed the domain of our website to domain.com, so I removed the subdomain from the WPDM site dashboard and re-entered the license on my website. As a result, the correct domain was updated in the WPDM site dashboard. And in my website the automatic update works.

it’s ok i fixed the problem.

yes it works, thank you

Once again, the problem does not stem from the custom template at all.

Let me explain the overall situation again:
The standard update for WPDM Pro wasn’t working—nor was the update for the WPDM Directory add-on, for that matter. You told me to perform the updates manually. I uploaded the WPDM Directory update first, and that ended up deleting the WPDM Directory add-on itself.

Consequently, I had to manually reinstall it (the latest version) as well. That was when I noticed it had wiped out my download link template.

I couldn’t explain it any more clearly.

Ultimately, the problem lies with the updates themselves, which are neither reliable nor safe.

the problem doesn’t come from the custom template itself :

<div class=”media”>

[icon]

<div class=”media-body”>

[categories]

<h3 class=”media-heading”>[title]</h3>

<div class=”text-muted text-small”>
[description]
<i class=”icons icon-cloud-upload”></i> [update_date]
|
<i class=”icons icon-drawer”></i> [file_size]
|
<i class=”icons icon-cloud-download”></i> [download_count]
</div>

[tags]

</div>

<div>

<div class=”wpdm-preview-trigger”
data-url=”[download_url]”
data-ext=”[file_ext]”
data-title=”[title]”>

<button type=”button”
class=”wpdm-open-preview btn btn-primary btn-xs”>
Prévisualiser
</button>

</div>

<br/>

[download_link]

</div>

</div>

yes it was in the link template section. i finally put the code i had in backup but this kind of situation it’s dangerous. if it appens for every new release do you realize for us “do i should make the update or not … ? will it break everything… ?)

PLEASE BE MORE SERIOUS, we pay for someting we need to be RELIABLE

it’s not normal that i loose my custom template for download link after update

ok but please better check you updates before release because it takes time for us to get back to normal

i lost my custom modele

Your updates aren’t worth much if they cause all these malfunctions afterwards.

i had purchased the wpdm-archive-page addon but in the setting section of wpdm –> updates the wpdm-archive-page addon appears like uninstaled but when i click on the install button, nothing appen

Hello

i have updated to wdmp pro 7.5.4 but my shortcodes doesn’t work anymore :

[wpdm_archive_filter items_per_page=”5″ orderby=”title” order=”ASC” template=”guichet” cols=1 colspad=1 colsphone=1 Border_fields=”title:Titre|modified:Date de mise à jour”]

my site display this shortcode instead of execute it

still not working…(not updating)

in the “updates” section of the plugin, when i click “check for updates”, nothing is displaying….

but in the global extensions section (wordpress), it shows me that i have the 7.5.2 version and there is the 7.5.3 version available…and the message that “the automatic update is not available for this extension”…

yes the renewal is successfull (activ)

for now i still didn’t received anything…

ok i did it. will i receive an email with further instructions ?

i would like the document-tag page to have the same configuration as the document category page

category page : 2 columns for desktop and tablet, 1 column for mobile –> “Guichet” link modele

tag page : 2 columns for desktop and tablet, 1 column for mobile –> “Guichet” link modele

ok, maybe i didn’t click the + button when i added the url…

sorry and thank you

ok but if o have several packages together (some vidéos and some other documents like pdf, excel, powerpoint) and i’m using a default modele for packages…how will it be displayed ?

and to display the preview only by clicking a button “preview”, i would like the preview wouldn’t be displayed by default

thank you. and do you think it’s possible to have juste one zone of preview (at the top of the packages list) and not one preview per package ?

in fact i would like to have one zone at the top of the page [wdmp_archive_filter] where to display the preview, and in the list of the files (packages), cards with for each one button to the preview and another button to direct download