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Simon Frost

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Feb 19, 2021 at 12:46 pm in reply to: Document only previewer loads sometimes #146991

Simon Frost
Participant

Thanks for taking a look. I’ve installed the PDF Viewer plugin but it doesn’t seem to display documents that are not pdfs? It is supposed to preview other documents like powerpoints etc?

Feb 15, 2021 at 10:53 am in reply to: Document only previewer loads sometimes #146690

Simon Frost
Participant
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Feb 15, 2021 at 10:42 am in reply to: Can I exclude categories from Directory Archive? #146688

Simon Frost
Participant

Ok thanks for the resonse. How do I request a new feature? I think a lot of users would find it helpful…

Thanks

Feb 5, 2021 at 10:05 am in reply to: Document previewer logging ‘guest’ user downloads when viewed #146080

Simon Frost
Participant

Hello again. Do you have any other suggestions please?

Feb 2, 2021 at 6:00 pm in reply to: Document previewer logging ‘guest’ user downloads when viewed #145908

Simon Frost
Participant

Thank you for the speedy response but this doesn’t solve the issue I’m afraid. I don’t need to add another step before the file can be downloaded. I need to stop package page views triggering a ‘Guest’ download entry in the download stats/history. Currently, if a user views a page containing a document preview, the loading of that document into the preview iframe seems to log a user (Guest) as having downloaded the file, despite no download buttons being clicked.

Thanks

Viewing 5 posts - 1 through 5 (of 5 total)