Shaogat Alam

As you did not add any featured image with your package, the recommended section is not showing any file.
**In the next update, the condition will be removed**

I have added a featured image in one of your package and It shows properly in the recommended section.

If possible, please give your temporary wp-admin login details in a private reply to check the issue.

• This reply was modified 3 years, 5 months ago by Shaogat Alam.

Currently, there are 2 options available (1) hide everything (2) block download link
If you need any customisation, please visit https://www.wpdownloadmanager.com/download/custom-upgrade-service/

These templates need to be imported, Go-to import template option inside templates and import any template you want.

• This reply was modified 3 years, 6 months ago by Shaogat Alam.

Sorry for the inconvenience. The child theme might be causing the error. 
I have forwarded this issue to our developer team, and they are already working on it. 
In the meantime, my suggestion would be to use the main theme.

It’s not a plugin problem.
there’s a css class causing the issue.

After removing the CSS attribute “display:none!important”, the page is showing properly.
[marked the CSS class with an arrow sign]

• This reply was modified 3 years, 6 months ago by Shaogat Alam.

Can you provide the [Login URL, Username, and Password] in a private reply to check the issue ?

Can you provide the [Login URL, Username, and Password] in a private reply to check the issue ?

You can create packages with categories and tags without WPDM ACF add-on.
If you want you can customise Front-end Uploader.

At front-end probably, you may not need all the details options, in such case, you may use the parameter [hide=”settings,images,cats,tags”] to hide sections/meta boxes you don’t need. You can hide settings, images, categories, and tags sections.

for details please visit https://www.wpdownloadmanager.com/doc/short-codes/wpdm_frontend-front-end-uploader-ui/

Unfortunately, your theme is causing the error. It has to be fixed from inside the theme.

kindly share your website credentials [Website Login URL, Username, Password] in a private reply for checking the issue.

If it’s possible, change the theme temporarily and check, if the issue still persist, kindly share your website credentials [Website Login URL, Username, Password] in a private reply for checking the issue.

Please check if wpdm and wpdm-addons are updated to the latest version.

Please post the exact short-code you used on your site.

Sorry, currently it is not available. but you can use [file_list_extended] to add file icon.

The files uploaded by the admin will be available inside the “download-manager-files” folder.

wp-content -> uploads -> download-manager-files 

To store the non-admin uploader files, a separate folder will be created inside the “download-manager-files” folder with the exact name of the uploader’s username.

Please, Can you be more specific about which page or short-code you are trying to do that on?

Point taken. I will forward it to our developer team.

Thanks for reaching out.

Sorry, there are currently no such options available.

Please check your version of Download-Manager. If you are not using the latest version, update it.
If the issue still persists, let me know.

Thanks for reaching out.
We did not make the file’s required, as initially creating packages without including files is needed by some of our users.

Bellow ‘MEMBERSHIP’ there are 2 options available.
1. Subscriptions
2. My Downloads
The feature you are looking for is available inside. [ 2. My Downloads ]

well.. everything’s okey on your side.
it’s just as you set no download limit for that reason you are not getting any progress bar view.
for Administrator i set the limit to 30 , and it’s showing properly.

Please share your website credentials [Website Login URL, Username, Password] in a private reply for checking the issue