Shahriar

Maybe the issue is related to email settings on your site. Are you using any SMTP plugin? Please send temporary wp-admin login info in private reply if you want me to check the issue there.

These notices are visible only to users with manage_options capability. Which means only the “Administrator” role can see these notices.

You can use the WordPress exporter/importer tool to transfer your packages from old site to new site. Access the tool from Dashboard Tools menus.

Unlocked your key from beta site. You can use the key on your live URL now.

In our site, we are using a customized menu cart. This is not a built-in feature of the Premium Package. If you want to implement it on your site code customization is required.

You can set default values for any packages settings using the Default Values add-on https://www.wpdownloadmanager.com/download/wpdm-default-values/

“Email Download Link” feature uses the default Email template( first one ). You can translate it from Downloads Templates Email Templates Tab.

Please send temporary wp-admin login info in private reply. I will install the Pro version and will provide a further report after checking details.

Unlocked your key from dev site. You can use it on live domain now.

We were able to recreate the issue. A new version of add-on is coming soon with the patch which will fix this issue.

So you are using another plugin for the user login/signup? If you are using another plugin for user login then no need to use the WPDM login form or reset password form. The emails are sent only when you use WPDM login.

File id is not predefined. You can use any number there. But for now, this works for files that are already uploaded to the server. If files are stored in /uploads/download-manager-files dir then use just file names otherwise use the full path. We are releasing a new update soon to add the file upload feature via API.

You can manage the button colors from Settings User Interface Tab. Changing the link template will make the packages full width. Make sure to use cols=1 in the shortcode.

Please send temporary wp-admin login info in private reply if you want me to check the issue there.

Looks like the auto-update process encountered some issue in your setup. Please install all latest versions from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases Deactivate and delete old versions before installing latest ones. You won’t lose any data or settings.

Hi Scott,

It is not possible yet to use 100% coupon. But if want the whole cart to order experience without payment you can try “Pay as you want” ( Enable it from Pricing & DIscounts tab ) feature. Just set the minimum price to 0.

Thanks.

Unlocked your key from dev site. You can use it on your live domain now.

I see you have marked this ticket as resolved. Let me know if the issue persists.

Sorry for the delay. Unlocked your key. Yes, a self-service solution for this would be nice and we hope to build one pretty soon.

Please try now.

I guess you are referring to the order details page. Noted for implementation.

You have to create a custom link template to open the file in a new tab. Clone the link template you are using now. Then replace [download_link] template tag with the following code,

<a href="[download_url]" class="btn btn-primary" target="_blank">[link_label]</a>

Or send temporary wp-admin login info in private reply. I will do it for you.

You are using a very old version of WPDM. Please install the latest version if there is no reason behind using the old version. We always suggest using the latest version to get the best out of the plugin. The license key will work fine in the latest version. You can download it here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

A user can edit only their own profile info. And you can control the access to the downloads using the “Allow Access” option in package settings.

WordPress shows the admin bar to all registered users. Download Manager has nothing to do with that. But I can suggest some code to hide the admin bar. Add the following code in theme’s functions.php file to hide admin bar for all roles except administrators,

add_action('after_setup_theme', 'wpdm_remove_admin_bar');
 
function wpdm_remove_admin_bar() {
if (!current_user_can('administrator') && !is_admin()) {
  show_admin_bar(false);
}
}

Please send temporary wp-admin login info in private reply to check the issue.

Hi,

You can use the WPDM REST API ( https://www.wpdownloadmanager.com/download/wpdm-api/ ) to handle the licensing. The API allows you to check details of a license key from any third party app.

Please read the API documentation here https://imsas.github.io/wpdm-rest-api-docs/#licenses

Thanks.