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If still getting the invalid key error please send your license key in private reply.
Which icons are not visible when you update the plugin? Could it be related to the Font Awesome conflict? You can try deactivating WPDM Font Awesome from UI settings. Or send login info in private reply if you want me to check the issue there.
Hi Philip, Sorry for the delays in ticket replies and thank you a lot for your help in this ticket and some others.
Do you have the PDF Viewer add-on? If yes, then use the [doc_preview] template tag in your custom page template to show the PDF viewer.
Sorry about the issue. We are releasing a new version soon to fix the issue. If you want me to fix it right now on your site, please send temporary wp-admin login info in private reply.
Or you can add the following code after line 2386 in /download-manager/wpdm-functions.php file,
if( ! is_array($array) ) return array();
https://www.evernote.com/l/AUcvMElDwoRB9LbDRCIDDBV4xcZQKOhlPtMB/image.png
Your theme is adding its own custom library for the select dropdown which is modifying the select style. You have to remove that css and js ( from functions.php file ) to fix the style.
Can’t access the login page, redirects to the maintenance page.
Yes, we are aware of the email issue. It will be resolved soon.
Please send temporary wp-admin login info in private reply to check the issue.
1 ) Use [excerpt] to show the package excerpt. If you use the tag like this [excerpt_50] it will show part of the package description.
2 ) I am not sure yet, which upload process you are referring to.
3 ) Please send me the CSV file. Maybe it is not formatted properly. You can send the login info as a private reply or send it to support@wpdownloadmanager.com
Your example link doesn’t show a login form. If still having the issue please send temporary wp-admin login info in private reply.
Please follow this tutorial https://www.wpdownloadmanager.com/doc/using-premium-package/setting-up-paypal-smart-button-for-premium-packages-digital-ecommerce-plugin/ to set up PayPal.
Users can download their purchased items from the Dashboard page when order is completed. Use the following shortcode to create a dashboard page,
[wpdm_user_dashboard fav=1 flaturl=0 captcha=0 signup=1]
Thank you, Andy, for your informative reply.
Hi Chris, I have updated the option to hide everything.
The errors were somehow unique to your setup although I have to investigate further to 100%. I guess it was caused due to a malformed value saved in settings meta.
Hi Andre,
Yes, it is achievable. Requires some code customization. We provide customization service ( https://www.wpdownloadmanager.com/download/custom-upgrade-service/ ) in cases like this one. Let me know if you are interested.
Thanks.
We will add the patch in next release, so update won’t erase the patch.
You have to use a custom link template. To skip the details page remove the [page_link] tag from your template. And to open in new window replace [download_link] with the following code,
<a href="[download_url]" target="_blank" class="btn btn-primary">[link_label]</a>
Just tested your custom template. The PDF is now opening in a new tab.
Please turn off those wp-config mods and send temporary wp-admin login info in private reply to check the issue.
When there are too many files in a package and the total size is bigger than usual your server is failing to compress the file due to server limitation. And the compression process is being halted on halfway which is creating those junk file. My suggestion is, turn off main package download link on those packages and use the only single file download option.
Please send temporary wp-admin login info in private reply to check the issue.
The license verification requires a connection to https://www.wpdownloadmanager.com/ Maybe your server isn’t allowing it. Either ask your server support to allow the connection or I can send your a verified version of WPDM if you want. Let me know which version you have there if you want the verified version.