Shahriar

Forum Replies Created

Viewing 25 posts - 2,251 through 2,275 (of 12,513 total)
Jun 10, 2019 at 8:49 pm
#98091
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue.

Jun 10, 2019 at 8:49 pm
#98090
Moderator
Shahriar
Staff OP

Found the issue in Stripe payment. Releasing an update soon. The coupon works fine with PayPal though.

Jun 10, 2019 at 7:42 pm
#98082
Moderator
Shahriar
Staff OP

Done!

Jun 10, 2019 at 7:37 pm
#98081
Moderator
Shahriar
Staff OP

At the moment, I don’t have a plugin suggestion for you. But maybe there is a way to bridge the gap between WPDM and you AJAX Search plugin. Does it search PDF content if the PDF inserted in media library? If yes, then we can build a custom solution to insert WPDM attachments into media library which will make the PDF content searchable.

Jun 10, 2019 at 7:28 pm
#98080
Moderator
Shahriar
Staff OP

This is a known issue with the latest version. We will fix it in next release.

If you want to patch it temporarily please copy the code from here and override the code of /download-manager/libs/class.FileList.php file with the copied code.

Jun 10, 2019 at 7:20 pm
#98078
Moderator
Shahriar
Staff OP

Hi Sarah,

You are using an older version there. Please install the latest copy to fix the license error. Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Deactivate and delete the old version before installing the latest one.

Thanks.

Jun 10, 2019 at 7:15 pm
#98077
Moderator
Shahriar
Staff OP

Please check my reply here https://www.wpdownloadmanager.com/support/topic/additional-previews-caused-error/ Both ticket looks like related to the same issue. We will continue the discussion there.

Jun 10, 2019 at 7:03 pm
#98076
Moderator
Shahriar
Staff OP

There is a File Manager add-on to handle file upload to the chosen directory. Although it is not a direct approach like you want. You can later choose the file from the directory using the “Browse” tab in Attach File meta box.

Jun 10, 2019 at 6:41 pm
#98075
Moderator
Shahriar
Staff OP

I have modified the /download-manager/tpls/lock-options/email-lock-form.php file change the lock feature behavior just like you wanted. Basically added the following code after line no 70,

if(window.self !== window.top) window.parent.location.href = res.downloadurl; else location.href = res.downloadurl; jQuery('.close').click();

You can make a copy of the file and place it in /active-theme/download-manager/lock-options/email-lock-form.php location to keep the changes unaffected by plugin update.

Jun 10, 2019 at 5:53 pm
#98072
Moderator
Shahriar
Staff OP

Hi Phil,

Sorry for the delayed reply.

You can set a custom email lock title from lock settings. Please check the following screenshot.

https://www.evernote.com/l/AUeMYTOoHKpHhIOluYutbn09qkWwYNg6M9QB/image.png

Please let me know if you are referring to something else.

Thanks.

Jun 10, 2019 at 5:43 pm
#98070
Moderator
Shahriar
Staff OP

If you distribute your files into multiple packages then you can use the current package based tag system. You will only have one or two tags per package in that case.

It is also possible to implement the solution you explained above. Adding a file tagging system. But that requires extensive code customization. We provide custom upgrade service in cases like this. Let me know if you are interested.

Jun 10, 2019 at 5:07 pm
#98069
Moderator
Shahriar
Staff OP

Done 🙂

Jun 10, 2019 at 4:37 pm
#98063
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue.

Jun 10, 2019 at 4:37 pm
#98061
Moderator
Shahriar
Staff OP

You can use the [wpdm_login_form] shortcode. It has a custom forget password page which you can customize using your custom template.

Jun 10, 2019 at 4:30 pm
#98058
Moderator
Shahriar
Staff OP

This looks somewhat similar to our all downloads table. Please check the demo here https://demo.wpdownloadmanager.com/wpdmpro/package-list-in-responsive-table/ It is available in Pro version, no add-on required.

The table is customizable. You will find related documentation here https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/

Jun 10, 2019 at 4:27 pm
#98056
Moderator
Shahriar
Staff OP

Hi Myron,

Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version and activate the license key.

Send your order id to deactivate the auto renewal.

Thanks.

Jun 10, 2019 at 4:25 pm
#98055
Moderator
Shahriar
Staff OP

If you are getting the invalid key error on teatimemonkeys.com please send temporary wp-admin login info in private reply. There shouldn’t be any license warning in this site because the key is already linked to it.

Jun 10, 2019 at 9:32 am
#98023
Moderator
Shahriar
Staff OP

Hi Amaranta,

Looks like some icons are visible in your screenshot. Are those icons from the same directory? Maybe the issue is somewhere else not the directory permission. I need FTP info to test both cases after editing .htaccess file, could you please provide it?

Best Regards.

Jun 10, 2019 at 8:45 am
#98022
Moderator
Shahriar
Staff OP

Hi Sarah,

Your key is linked to teatimemonkeys.com Have you moved the plugin to another domain? Let me know, I have to unlock the key in that case.

Hi Lollen, Please install the latest version 4.9.7 to fix the invalid key issue.

Jun 10, 2019 at 8:40 am
#98021
Moderator
Shahriar
Staff OP

Hi,

You can deactivate google font from Settings User Interface Tab. You can also deactivate other things like Bootstrap CSS, JS, WPDM front css etc. But you are right the Apply class not being assigned to a global variable. In the next version, we will do that.

Thanks.

Jun 8, 2019 at 6:37 pm
#98001
Moderator
Shahriar
Staff OP

You installed the WPDM – Lazy Download add-on but you need the WPDM – Download Limits add-on. ANyway, I have installed the right one for you. Please check now.

You can set the limits from the Basic Settings page. Add-on settings are at the bottom of this page https://www.ameede.com/wp-admin/edit.php?post_type=wpdmpro&page=settings&tab=basic

Jun 8, 2019 at 9:38 am
#97972
Moderator
Shahriar
Staff OP

Hi,

The download button that appears when the user is redirected to the guest order page ( without clicking the “Proceed” button ) does have an issue. We will fix it in next version.

The issue that happens after clicking “Proceed” is originated from caching. But not from the cache plugin. I tested this after deactivating your cache plugin. The download works when I clear the browser cache of this URL https://marketyourcraft.com/?wpdmdl=11332&oid=5cfb714b83814 ( The “Download link is expired” notice page )

If you have any server level caching settings try deactivating it. I see an option to flush cache from Managed WordPress menu in admin bar. This cache must be coming from the server option.

Best regards.

Jun 8, 2019 at 5:48 am
#97969
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue.

Jun 8, 2019 at 5:47 am
#97968
Moderator
Shahriar
Staff OP

Hi, Unlocked your key from the old site. Thanks.

Jun 8, 2019 at 5:45 am
#97967
Moderator
Shahriar
Staff OP

Updated Download Manager to v.4.9.7 That fixed the saving issue.

Viewing 25 posts - 2,251 through 2,275 (of 12,513 total)