Forum Replies Created
Hi Brian, Which search box are you referring to? Could you please send me a screenshot?
Please send temporary wp-admin login info in private reply to check the issue. Also, send me a page link where I can test the modal issue.
Sorry not clear what you meant by “not getting registration on this site.”
You wanted to disable the WPDM Signup/Login screens. If you follow the instructions suggested above that should do the job.
Please send temporary wp-admin login info in private reply if you want me to check those settings.
Please install the latest version to fix the issue. Follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
Thanks.
Please send me the page URL to check the video player issue. Maybe there is some kind of CSS conflict with the theme which is breaking the style.
Sorry somehow missed your emails. Checking the customization email and will reply asap.
@dru77ster, You can save your key in the new site. It is not linked to any domain. Make sure you have installed the latest version of Download Manager. Please check my first reply above and follow that method to update your WPDM.
@krd, As you have two licenses you can use WPDM on both sites using different keys. You are getting the invalid key error because of the old version. Please install the latest version on both sites. Please check my first reply above and follow that method to update your WPDM.
Hi Christian,
Download Manager files are stored in /uploads/download-manager-files/ directory. Please check if this directory exists in your setup.
Thanks.
Could you please create a new ticket and list all issues there?
Please keep it as short as possible. From the above, I understood you want to set a background color for the content area and a background image for the rest of the page. And you also reported icon issue. In the new ticket list these too.
Please do not reply in this ticket becasue it gets mixed up with old issues and makes it harder to provide a solution. You can add a link to this ticket in your new one if these two are related.
Sorry for the delayed reply. Guest order download is working now. Please check and let me know if you are still facing the issue.
I guess you have already found the solution for this. Anyway, if someone else facing the same issue, please check this ticket https://www.wpdownloadmanager.com/support/topic/file_list-no-longer-allows-individual-downloads-even-if-enabled/
If you transferred the database, templates should be available on the new site. Custom templates are saved in wp_options table under _fm_link_templates and _fm_page_templates name. You can check the DB table for those entries.
In your shortcode add a logo parameter and set your logo URL as the value. That will fix the first warning. Please check the following example,
[wpdm_reg_form logo="https://demo.wpdownloadmanager.com/wpdmpro/wp-content/uploads/sites/2/2019/05/download-manager-logo.png"]
Please send temporary wp-admin login info in private reply to check the issues related to ACF add-on.
Please send temporary wp-admin login info in private reply to check the issue.
If you don’t want to use WPDM login page then just delete it. Then go to Settings Frontend tab and update settings after selecting “None” in various page options. Please send temporary wp-admin login info in private reply if you want me to check the issue.
If you want users to sign up before download then set the “Subscriber” role as “Allow Access” option from Package Settings meta box.
Set slider category from Appearance Theme Options. That will enable the slider on the homepage.
Please install the updated version of Accordion Add-on. You are using a very old version ( 1.6.0 ) Current version is 1.8.8
The shortcode above sorts the packages by their package ID. Are you sure the packages aren’t sorted by ID? The screenshot doesn’t help because I can’t see the package ID there. Please send temporary wp-admin login info in private reply if you want me to check the issue there.
Please try now. Unlocked the key from the old domain. Make sure you have the latest version( 4.9.7 ) of Download Manager.
Just add the following parameter in your shortcode. That should output the result you want.
operator="IN"
In the current API version, the Bearer token method requires an admin user with the admin email from settings. For now, please use the Basic Auth. In the next version, we will improve the bearer token method which will remove the current limitation.