Shahriar

Forum Replies Created

Viewing 25 posts - 1,776 through 1,800 (of 12,513 total)

Shahriar
Moderator

@threesides, Unlocked your key from dev site.

in reply to: Need to Unlink Domain Licenses #110289

Shahriar
Moderator

Hi Barry, Unlocked your key. Thanks.

in reply to: E-mail lock files not sent #110279

Shahriar
Moderator
This reply has been marked as private.
in reply to: Support for do_shortcode in widgets #110278

Shahriar
Moderator

So, is it working now?


Shahriar
Moderator

Optin Magic Issue: Please download the Optin Magic plugin again from your download area. Just released an update to fix the issue.

The logout issue isn’t clear. Could you please explain little more? You said, “So I log out and it logs me completely our of WordPress?” Isn’t this the expected behavior of logout action?

Are you using WPDM Signup form? If you want the user to login automatically after registration then add autologin=true parameter in your wpdm_reg_form shortcode.

in reply to: Align Rows of Downloads on a Page #110255

Shahriar
Moderator

I see you have already added the following CSS,

.w3eden .row .col-md-3:nth-child(4n)::after {
    content: '\a';
    white-space: pre;
}

As the height difference is higher than normal line-height you have to add a custom line height there to push the 5th card further,

.w3eden .row .col-md-3:nth-child(4n)::after {
    content: '\a';
    white-space: pre;
    line-height: 110px;
}

Shahriar
Moderator

After activating the WPDM, Please go to Downloads > Settings > Frontend Access > Login Page option and set ‘None Selected’ as value. That should stop the redirect to WPDM login page.

in reply to: Set a default price for Packages #110252

Shahriar
Moderator

Setting the price using CSV works fine. I sent you a sample CSV in this ticket https://www.wpdownloadmanager.com/support/topic/price-does-not-change-when-import-form-csv-file/ which shows the proper format of CSV file to set pacakge price.

Here is another CSV which updates the price of your “Citroen C4 1.6_HDI_115 Adblue Fap lambda off 1037540764” package. You have to follow this CSV format. You can’t directly import the exported CSV file.

https://www.dropbox.com/s/axzwk68z9cm9b1o/bulk-update-pacakge.csv?dl=0

in reply to: Invalid License Key! #110250

Shahriar
Moderator

Hi Greg,

Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version and activate the license key.

If you login to your WPDM account from Downloads > Settings > Updates page, you can update the plugin right from your plugins page.

Thanks.

in reply to: Invalid License Key #110248

Shahriar
Moderator

Please send your license key or order id in private reply.


Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

in reply to: As usual – you won't update #110246

Shahriar
Moderator

Hi,

We fixed that update issue. Now, the update should work fine if there is no issue with login and license. Please logout from your Downloads > Settings > Updates tab and log in again to check if it is related to WPDM login.

If that doesn’t work, Could you please send temporary wp-admin and WPDM login info in private reply? I want to check the update process on your site.

Thanks.

in reply to: PROBLEM WITH KEY AFTER UPDATES #110228

Shahriar
Moderator

Please check if the spam submissions are coming from specific IPs. You can block IPs from downloading the file by listing them in “Blocked IPs” option in the Basic Settings page.

in reply to: Set a default price for Packages #110227

Shahriar
Moderator

If you are using bulk import you can define the price in your CSV. No need to some custom code to do that. Create a column with base_price title and for each package write the price under this column. You can also add a sales_price column.

in reply to: Automatic list of new files downloaded #110226

Shahriar
Moderator

Hi,

We are using WPDM Packages widget there to list packages. Based on parameters you can show recently updated, recently published or popular packages.

Thanks.

in reply to: Licence Key #110225

Shahriar
Moderator

Hi,

Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

If you are facing trouble with auto-update, logout, and then login again from your Downloads > Settings > Updates tab. That should fix the issue.

Thanks.

in reply to: Manually Adding Existing Users to a Plan in Bulk #110224

Shahriar
Moderator

Yes, you will be able to bulk update membership plans of existing users using the new add-on. You have to make a CSV which will contain all user info and import that file using the importer.

in reply to: Front-End Fields After Upgrade #110223

Shahriar
Moderator

Added the publish date field in frontend uploader form. Please check now.

http://prntscr.com/oj1mat


Shahriar
Moderator

Didn’t make any code changes. Just saved the settings. Anyway, glad to know everything is okay now.


Shahriar
Moderator

Hi Bene, Unlocked your key too.

in reply to: E-mail lock files not sent #110189

Shahriar
Moderator
This reply has been marked as private.
in reply to: E-mail lock files not sent #110182

Shahriar
Moderator
This reply has been marked as private.
in reply to: Download Manager Pro does not display featured image #110177

Shahriar
Moderator

Where is it showing the 404 error? Please check the edit package screen and make sure the package has a featured image.

This could be an issue with the cache dir too. Deactivate the plugin and reactivate again to create the dir, in case it is missing.

Please send temporary wp-admin login info in private reply if you can’t find a solution.

in reply to: Download Filenames #110176

Shahriar
Moderator

Have you attached both files in the same package? If that’s the case, the file upq-resources.zip is actually compressed copy both files and the name is coming from the package name.

You can enable single file download and show the file list to download single files and keep the filename same as the original. Use “Single Column, Playlist” page template to show the file list.

Let me know if you need further assistance.

in reply to: Installing pro version #110173

Shahriar
Moderator

Please send temporary wp-admin login info in private reply if still having an issue.

Viewing 25 posts - 1,776 through 1,800 (of 12,513 total)