Shahriar

Forum Replies Created

Viewing 25 posts - 1,801 through 1,825 (of 12,513 total)
in reply to: Licence Key #110171

Shahriar
Moderator
This reply has been marked as private.
in reply to: Filtering categories #110165

Shahriar
Moderator

Hi Spencer,

Yes, it is possible using the Directory Add-on https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/

Thanks.


Shahriar
Moderator

@ordinecdlbo, Unlocked your key from the demo site. Now you can save the key on your new site.

in reply to: PROBLEM WITH KEY AFTER UPDATES #110162

Shahriar
Moderator

Hi Audrey,

The shortcode I sent above adds a captcha in the WPDM registration form which prevents any spam registration. Maybe you are using some other registration form. You can try the WPDM signup form using the shortcode above. To use the captcha you have to save reCAPTCHA Lock Settings in the Basic Settings page.

Thanks.

in reply to: Set a default price for Packages #110160

Shahriar
Moderator

It is working. The default price will be set when creating a new package.

http://prntscr.com/oinete

in reply to: Change "Download" button text for shortcode link #110159

Shahriar
Moderator

Ok, noted.


Shahriar
Moderator

Please add the following code to theme’s functions.php file. It will remove the download button from audio files when using a template with [file_list] tag.

function wpdm_single_file_download_link($ind_download_link, $fileID,  $package){
    $allfiles = maybe_unserialize(get_post_meta($package['ID'], '__wpdm_files', true));
    $array = explode('.', $allfiles[$fileID]);
    $extension = end($array);

    return $extension == 'mp3'? '' : $ind_download_link;
}
add_filter('wpdm_single_file_download_link','wpdm_single_file_download_link', 10, 3);

Shahriar
Moderator

In those old packages, the expire date was saved in expire_date post meta. Current meta key for the expire date is __wpdm_expire_date This difference created the issue with an empty expiry date field in the edit screen. I have added some code to fix it. Now expired packages should show the date when editing the package.


Shahriar
Moderator

We will keep it in mind. Although, We have a filter after_import_package there to add our custom code from anywhere you want. It doesn’t have to be the theme/child-theme. You can just add it as a custom plugin.

in reply to: Manually Adding Existing Users to a Plan in Bulk #110154

Shahriar
Moderator

Okay, we will develop an add-on to bulk import membership users with all required membership meta. Will try to complete it within this month.

in reply to: Stat's all user IP are same #110132

Shahriar
Moderator

Please replace $_SERVER['REMOTE_ADDR'] with wpdm_get_client_ip() in /download-manager/libs/class.DownloadStats.php That will find the actual IP of the user.

in reply to: Archive Page – Disable Auto Scroll #110131

Shahriar
Moderator

Hi,

Which view of Archive Page you are using there? Please send me the page link to check.

Thanks.

in reply to: Upgrading and downgrading plans with Membership Pro #110126

Shahriar
Moderator

wpmp_changeMembershipLevel function handles the changes of user’s membership levels. It is located in /wppromembership/pmpro_functions.php file.

in reply to: package links not working after update #110121

Shahriar
Moderator

Have you set up your LinkedIn and Twitter apps? After setting up apps you have to save necessary credentials in Downloads > Settings > Social Settings.

in reply to: Add specific H1 for category #110120

Shahriar
Moderator

Are you referring to the text “Téléchargements gratuits”? It is coming from your theme’s archive/taxonomy template. You have to edit that file to change the heading.


Shahriar
Moderator

Hi Ron, Please send me a package URL to check your issue.


Shahriar
Moderator

Sorry for the delayed reply. Are you still having the issue? I can’t access your downloads but created a test package here https://www.whitehorsemedia.com/download/test-2/ Download is working there.

in reply to: Mailchimp Email Download Issue #110112

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

in reply to: Auto renewal/license not working #110111

Shahriar
Moderator

Hi,

Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version and activate the license key.

All purchases are automatically recurring, we mentioned it on the products page and checkout page, more details are in terms and conditions https://www.wpdownloadmanager.com/terms-and-conditions/

Thanks.

in reply to: PROBLEM WITH KEY AFTER UPDATES #110110

Shahriar
Moderator

@bareil, Enable captcha in the registration form to prevent spam registration.
[wpdm_reg_form captcha=true autologin=true]


@dragoman
, Please install the latest version to fix the issue. Follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.


@damtox
, I have saved your license key.


Shahriar
Moderator

Please send your order id or license keys in private reply. I will unlock the keys. Make sure you have installed the latest version of Download Manager in your new site.


Shahriar
Moderator

JS Table retrieves all packages at once. If there are too many packages your server might fail. That’s exactly what happened in your case. The solution is turning off JS table by using jstable=0 in your shortcode.

If you need the search option then the other solution is Directory add-on https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/

in reply to: about add-on Download Limit #110104

Shahriar
Moderator

Limit will reset when the “limit reset period” is passed after the first download. So, it doesn’t matter when you hit the limit.

in reply to: plz cancel the renew for me #110102

Shahriar
Moderator

Done

in reply to: License Invalid after going live #110101

Shahriar
Moderator

Looks like mail support unlocked the key. Your key is linked to the main site now.

Viewing 25 posts - 1,801 through 1,825 (of 12,513 total)