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Shahriar

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Jul 21, 2019 at 9:00 pm in reply to: Change "Download" button text for shortcode link #110099

Shahriar
Moderator

There is no option to apply a filter in bulk update. It just updates all packages.

Jul 21, 2019 at 8:59 pm in reply to: GetResponse Integration #110098

Shahriar
Moderator

Yes, it is possible to integrate the Email Lock with GetResponse. Noted for implementation. If you want a quick custom solution, please check our custom upgrade service https://www.wpdownloadmanager.com/download/custom-upgrade-service/

Jul 21, 2019 at 8:36 pm in reply to: Advanced Search with Directory Add-on – Categories filter, permision not working #110094

Shahriar
Moderator

1 ) Please check the category permissions. Maybe the user is getting permission from there. Uncheck all roles to control access from package settings only.
http://prntscr.com/oi4qc6

2 ) Sorry, not clear. Do you want to hide categories from the select dropdown when there is no user-accessible package under it?

Jul 21, 2019 at 8:06 pm in reply to: Hide categories in front end file upload #110091

Shahriar
Moderator

The category access is applied to download action only.

But you can add the feature you want by using a custom template for /download-manager/tpls/wpdm-add-new-file-front.php Please check the related doc here https://www.wpdownloadmanager.com/doc/template-files/

Jul 21, 2019 at 8:04 pm in reply to: Where to further modify the automatic category pages? #110090

Shahriar
Moderator

If you want to further modify the category archive then create a custom template taxonomy-wpdmcategory.php and place it in your theme directory. Download one of our free themes and check out the code there.

Template Files

Jul 21, 2019 at 8:00 pm in reply to: Disable some files in a Package. In particular Audio Preview #110089

Shahriar
Moderator

You can send temporary wp-admin login info in private reply. I will add the customization there.

Jul 21, 2019 at 7:48 pm in reply to: Free Members plan how to change "Lifetime Paid"? #110086

Shahriar
Moderator

You can change the text from /wppromembership/tpls/account.php file. The text is printed on line no 60.

Jul 21, 2019 at 7:37 pm in reply to: Update And Licence #110082

Shahriar
Moderator

Hi,

Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version and activate the license key.

If you are facing trouble with auto-update, logout, and then login again from your Downloads > Settings > Updates tab. That should fix the issue.

Thanks.

Jul 21, 2019 at 7:35 pm in reply to: Possible to change wording on download button? #110081

Shahriar
Moderator

1 ) Copy the /download-maanger/tpls/lock-options/email-lock-form.php file and place it in the /active-theme/download-maanger/lock-options/email-lock-form.php location.

2 ) Add the following code at line 11 in the new template file.

$button_label = 'Subscribe to Newsletter';

That should change the button label. And plugin update won’t remove your changes as the new template file is outside the plugin.

Jul 21, 2019 at 7:25 pm in reply to: Download caused "The site is experiencing technical difficulties." error #110080

Shahriar
Moderator

When editing the pacakge you will find the expiry date under publishing options in a panel named “Download Availability Period”
You can change the expiry date from there if you want to make those downloads available again.
http://prntscr.com/oi3zyk

Jul 21, 2019 at 7:20 pm in reply to: Cannot download single files in password-protected packages #110079

Shahriar
Moderator

Added the following code after line 777 in /download-manager/libs/class/Apply.php. Now single file download in a password locked package is working again.

$_data['downloadurl'] .= '&ind='.$_POST['wpdmfile'];

Jul 21, 2019 at 7:05 pm in reply to: Price does not change when import form CSV File #110078

Shahriar
Moderator
This reply has been marked as private.
Jul 21, 2019 at 6:55 pm in reply to: Set a default price for Packages #110077

Shahriar
Moderator
This reply has been marked as private.
Jul 21, 2019 at 6:49 pm in reply to: Bulk importer does not make a copy into its own folder #110075

Shahriar
Moderator

We had to change the feature because of the performance issue. Many users were having an issue with the bulk import process due to a limited server resource which was resolved with the new approach.

Instead of using a temporary directory you can just create a folder on your /download-manager-files/ directory and place new files there. Then run the imported on that new folder. Which will reduce the step of deleting the temporary directory.

Jul 21, 2019 at 6:41 pm in reply to: Only public packages are shown #110074

Shahriar
Moderator

We will fix this issue in next release. For now, you can replace this code \WPDM\Package::userCanAccess($data['ID']) with just 1 in /tpls/wpdm-all-downloads.php file to get the old feature back.

Jul 21, 2019 at 6:31 pm in reply to: Registration – text captcha? #110073

Shahriar
Moderator

We are publishing a detailed tutorial soon on how to set up social logins. You have to do the setup yourself as it requires access to your social profiles.

Jul 21, 2019 at 6:08 pm in reply to: Problem creating Link Template #110072

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

Jul 21, 2019 at 6:07 pm in reply to: Invalid Key #110071

Shahriar
Moderator

Hi,

If you are changing the domain, unlock the key from the old domain. You can do that from your WPDM dashboard or just send me the order id. I will unlock the key.

If you are getting the error without moving the license to another domain, Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version and activate the license key.

If you are facing trouble with auto-update, logout, and then login again from your Downloads > Settings > Updates tab. That should fix the issue.

Thanks.

Jul 21, 2019 at 6:01 pm in reply to: Moving Pro License from 1 Site to another #110070

Shahriar
Moderator

Hi,

Your key is linked to “comicsjunction.com” Do you want to unlock the key from there?

Note: Order# WPDM5D245CC4DDBC6

Best Regards.

Jul 21, 2019 at 5:58 pm in reply to: Invalid Key #110069

Shahriar
Moderator

Hi Patrick,

Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version and activate the license key.

Thanks.

Jul 21, 2019 at 5:51 pm in reply to: Support for do_shortcode in widgets #110066

Shahriar
Moderator

Where are you using this code? You can just write the shortcode in a text widget and place it in your widget area.

Jul 21, 2019 at 5:43 pm in reply to: Downloads are suddenly password protected #110065

Shahriar
Moderator

Please try clearing the cache if you are using any cache plugin. Also, check the lock options from the Package Settings meta box. Send temporary wp-admin login info in private reply if that doesn’t solve the issue.

Jul 21, 2019 at 5:39 pm in reply to: Manually Adding Existing Users to a Plan in Bulk #110063

Shahriar
Moderator

WP Pro Membership doesn’t have the bulk import feature. But it is possible to bulk import users from CSV using some plugins i.e. https://wordpress.org/plugins/import-users-from-csv-with-meta/
Pro Membership uses WordPress roles to define membership plans. So, you can easily assign role/plans to the users when importing.

The part of the renewal date and sending reminders is a bit tricky. The plugin uses a custom table to track all these which won’t be populated automatically as the plugin doesn’t support the bulk import. But this is noted for implementation.

About the site, yes, it is a work in progress. But please do let us know if you notice any inconsistency.

Jul 21, 2019 at 5:08 pm in reply to: Front-End Fields After Upgrade #110062

Shahriar
Moderator

I have installed version 4.9.8 there.

1 ) Category selection works fine when you go to edit screen. I tested using a sample package. Please check now if that works for you. If it doesn’t work, send me screenshot pointing out the portion of the edit screen.

2 ) Do you want a date field in the edit screen? Is this something new you want to add?

Jul 21, 2019 at 4:50 pm in reply to: "Invalid License Key" – automatic update to 4.9.8 not possible #110061

Shahriar
Moderator

Sorry for the delayed reply.

JS Table retrieves all packages at once. If there are too many packages your server might fail. I guess that’s what happened in gps category. The solution is turning off JS table by using jstable=0 in your shortcode.

If you need the search option then the other solution is Directory add-on https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/

Viewing 25 posts - 1,826 through 1,850 (of 12,513 total)
1 2 3 … 73 74 75 … 499 500 501