Shahriar

Forum Replies Created

Viewing 25 posts - 1,751 through 1,775 (of 12,513 total)
Jul 27, 2019 at 8:17 pm
#110398
Moderator
Shahriar
Staff OP

Releasing an update soon with an option to enable/disable captcha. Although the captcha should function properly. If you want I can take a look on your site. Send temporary wp-admin login info in that case.

Jul 27, 2019 at 8:10 pm
#110397
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Jul 27, 2019 at 7:29 pm
#110396
Moderator
Shahriar
Staff OP

The migration add-on is still required. How did you migrate old downloads without it? I see that there is no file attached to most of your packages.

You can use the Default Values add-on ( https://www.wpdownloadmanager.com/download/wpdm-default-values/ ) to bulk update package settings. Please check the add-on page for more details. But you have to attach files manually as it is unique to each package.

As you said before there are only 300 packages that your client will need, it is better to delete other packages which will simplify the management.

Jul 25, 2019 at 9:40 pm
#110321
Moderator
Shahriar
Staff OP

If the package is publicly accessible then the download link should work without the master key. When using the link you can just remove that part.

Jul 25, 2019 at 9:36 pm
#110319
Moderator
Shahriar
Staff OP

The plugin got deleted during the update. It happens when there is an issue with WPDM credentials.

If you have installed the latest version of Download Manager please logout and login again to your WPDM account in the Downloads > Settings > Updates page. That should fix the issue.

Jul 25, 2019 at 9:33 pm
#110318
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Jul 25, 2019 at 9:29 pm
#110317
Moderator
Shahriar
Staff OP

There are 2 options,

1 ) Go to Downloads > Settings > Frontend Access > Login Page option and set “None Selected” as option.

Or

2 ) Use this URL https://marketersgraphics.com/wp-login.php?skipwpdm=1 to login.

Jul 25, 2019 at 9:25 pm
#110316
Moderator
Shahriar
Staff OP

The WordPress is using the wp-login page because you have disabled the WPDM login page.

The solution for all issues,

1 ) Set WPDM login page again from Downloads > Settings > Frontend Access > Login Page

2 ) Use this URL http://www.cbsconsulting.com.au/wp-login.php?skipwpdm=1 to login when you want to access the admin area

Jul 25, 2019 at 8:26 pm
#110314
Moderator
Shahriar
Staff OP

It looks like sometimes downloads are failing halfway which makes the zip unusable. Please try changing the Resumable Downloads option from Basic settings. If you want me to check the issue on your site, send temporary wp-admin login info in private reply.

Jul 25, 2019 at 7:38 pm
#110313
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue.

Jul 25, 2019 at 7:37 pm
#110312
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Jul 25, 2019 at 7:17 pm
#110311
Moderator
Shahriar
Staff OP

The exact view isn’t available yet. But noted for implementation. Current sidebar view is kind of similar https://demo.wpdownloadmanager.com/wpdmpro/archive-page-default/ You can change the link template.

Jul 25, 2019 at 7:10 pm
#110310
Moderator
Shahriar
Staff OP

Could you please send temporary wp-admin login info in private reply so I can take a closer look?

The FPDF error originated from the first Notice. If we can stop it the second one will be solved automatically. Is this issue unique to big PDFs only?

Jul 25, 2019 at 7:06 pm
#110309
Moderator
Shahriar
Staff OP

It is actually integrated with Download Manager Pro as a widget. You will find it in Admin Dashboard > Appearance > Widgets page http://prntscr.com/ok1wqi

Jul 25, 2019 at 7:03 pm
#110308
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue.

Jul 25, 2019 at 7:00 pm
#110307
Moderator
Shahriar
Staff OP

You can see IP addresses from the Downloads > Stats > Download History Tab. Could you please send temporary admin login info so can take a closer look?

Jul 25, 2019 at 6:55 pm
#110306
Moderator
Shahriar
Staff OP

It is possible but requires some changes in add-on code.

Replace $cats = get_terms( 'wpdmcategory', array( 'hide_empty' ► false) ); with the following code in wpdm-extended-shortcodes.php file. You will find the code at approx line 426.

$cats = get_terms( 'wpdmcategory', array( 'hide_empty' ► false, 'orderby' ► 'name', 'order' ► 'DESC' ) );

Jul 25, 2019 at 6:45 pm
#110305
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Jul 25, 2019 at 6:44 pm
#110304
Moderator
Shahriar
Staff OP

1 ) Enable only hide download link option from the Basic settings page. But you must have to uncheck the category permission otherwise users will be able to download packages as they are getting the required permission from category settings.

2 ) Send login info in private reply. I will customize the code to hide categories. Also, send me the page link where you placed the shortcode.

Jul 25, 2019 at 6:36 pm
#110302
Moderator
Shahriar
Staff OP

It is not possible the way you want. But you can put any email address you want in the lock modal and the download link will be sent to that address ( Enable “Email Download Link” option from the lock settings ). The only thing that missing is the feature adding a custom message.

Jul 25, 2019 at 6:31 pm
#110301
Moderator
Shahriar
Staff OP

Could you please check the attached files of these 2 packages? Maybe the zip file with the same name is attached to the packages. Or you can send temporary wp-admin login info in private reply so I can take a closer look.

Jul 25, 2019 at 6:04 pm
#110300
Moderator
Shahriar
Staff OP

Hi Giada,

Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version and activate the license key.

Thanks.

Jul 25, 2019 at 6:02 pm
#110299
Moderator
Shahriar
Staff OP

@cleartouch, Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version and activate the license key.

Thanks.

Jul 25, 2019 at 2:00 pm
#110293
Moderator
Shahriar
Staff OP

You have to allow your server the communicate with https://www.wpdownloadmanager.com/ It is required to verify the license.

Jul 25, 2019 at 1:59 pm
#110292
Moderator
Shahriar
Staff OP

@cleartouch, License key should work now. Please make sure you have the latest version of the plugin. You can download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases


@jayray-developer
, Unlocked your key.

Viewing 25 posts - 1,751 through 1,775 (of 12,513 total)