Shahriar

You need Advanced Access Control add-on. Using this add-on you can assign package based on username. Please check details here https://www.wpdownloadmanager.com/download/advanced-access-control/

Thanks, noted for implementation. Although you can access your forum profile by clicking your username.

1 ) Your server is blocking the saving operation. If you are hosting on Siteground add following rule in your .htaccess file to fix the issue,

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

2 ) You need Advanced Access Control add-on. Using this add-on you can assign package based on username. Please check details here https://www.wpdownloadmanager.com/download/advanced-access-control/

3 ) You can paste URL and save settings. I see there is an issue with the button, will fix it soon. The profile image comes from gravatar. User can set their gravatar from https://en.gravatar.com/ It is a service that globally sets you avatar based on the email address.

4 ) Please try deactivating other plugins. Maybe one of those restricting the password reset for specific roles.

Hi,
You can check your forum posts here https://www.wpdownloadmanager.com/support/users/hlivnjak/topics/
Thanks.

You can add redirect URL in registration form shortcode. User will be redirected to that page after registration. You can also add autologin="true" with the shortcode. It will automatically log the user.

[wpdm_reg_form redirect="http://www.cbsconsulting.com.au/dashboard/" autologin="true"]

You can see the registered user in WordPress users page. Downloads > Subscribers list the info collected from email lock, not your users.

Thanks

If you are facing trouble with auto-update, logout, and then login again from your Downloads > Settings > Updates tab. That should fix the issue.

I have installed a plugin to bypass the upload size limit in the media library. Now upload your big files there and attach the URL to the package.

The big file download requires the longer PHP execution time. But some server doesn’t allow the longer execution time which results in download failure. But when attaching the URL the download is handled on HTTP server level which doesn’t involve the PHP, so you won’t face the issue in this case.

No exact date decided yet. Maybe within this month.

Requires code customization. In /download-manager/libs/class.Package.php replace

onclick=\"location.href='{$post_vars['download_url']}'; with onclick=\"window.open('{$post_vars['download_url']}');

Please send temporary wp-admin login info in private reply to check the issue.

Possible but your pdf has to be publicly accessible. Means the access has to be set to “All Visitors”. TO be more certain you can attach URL ( eg. http://site.com/wpdm/wp-content/uploads/2019/08/Sales-Partnership.pdf ) instead of uploading the file when creating a package.

Can’t access any URL on your new site. Getting either 404 or 403 error.

The license key issue can be solved easily by unlocking it from the old domain. Send me the order id or license key. Or you can unlock it yourself from your purchase dashboard.

Please deactivate and delete free version before installing pro. You won’t lose any data.

Send me the page link to check the CSS issue with the registration form.

Currently, you have to set the sorting order before selecting a category. But you are right about the bug with the breadcrumb. We will fix it in next release.

Working now.

After expiration date and “expiration message” is shown instead of a download link. But that doesn’t delete the actual file in your server. But users won’t be able to download after expiration date. If you think it isn’t working in your site, Please send temporary wp-admin login info in private reply to check the issue.

Hi David, Please create a new ticket. I will check your issue there. I might need temporary wp-admin login info to check the issue. -Thanks.

Please send temporary wp-admin login info in private reply to check the issue. Your license key isn’t linked to any domain, so it shouldn’t give an error.

Sorry for the delayed reply. The office viewer is creating the issue. I have enabled the google doc viewer instead. Now working both on pc and mobile.

You can follow the customization below to exclude specific IPs from stats.

Add do_action('wpdm_new_stat',$pid, $uid, $oid); at the begging of newStat function in /download-manager/libs/class.DownloadStats.php file.

http://prntscr.com/otknx0

and then add the following code to your theme’s functions.php Edit the $exception_list array to add all IP that you want to exclude from stats,

function wpdm_new_stat($pid, $uid, $oid){
    $ip = $_SERVER['REMOTE_ADDR'];
    $exception_list = array(
            '127.0.0.1',
            '127.0.0.2'
    );
    if( in_array( $ip, $exception_list ) )
        \WPDM\Session::set('downloaded_'.$pid, $ip);
}
add_action('wpdm_new_stat','wpdm_new_stat', 10, 3);

Sorry for the delayed reply. If you are trying to import packages, For thumbnail use preview as column title in your CSV.

If you are referring to the template tags, then use [thumb_WxH] to show the thumbnail. Replace the W and H with width and height respectively.

Maybe your email server isn’t working. Please try using an SMTP plugin to send emails. Send temporary wp-admin login info in private reply to that doesn’t work.

Please send temporary wp-admin login info in private reply to check the issue.

Hi,

There is no option to add a condition in templates.

But it is possible to implement a custom tag where the output can be different based on file type. Please send temporary wp-admin login info in private reply and send the package link. I will check if there is any work around to solve the issue.

Best regards.

Login info doesn’t work. Please create tickets of your own and send login info in private reply there ( this is required because only the ticket opener can see my private reply ). I am marking this one as resolved.