Page 41 – WordPress Download Manager

Oct 12, 2019 at 11:36 am in reply to: invalid download to open it #113460

Moderator

Hi,

I found no issue with the downloaded zip file. Please check this package https://www.mospixel.com/download/test/ I have attached wpdm-rest-api.zip file in this package and after download, this zip file opens without any issue.

Thanks.

Oct 12, 2019 at 11:28 am in reply to: Unable to uplaod files – Select file area disapears … #113459

Shahriar

Moderator

Are you referring to the Attach File meta box? http://prntscr.com/piaprs Please upload your screenshot somewhere else and send me the link.

Please send temporary wp-admin login info in private reply to check the issue. You can try deactivating other plugins temporarily to check if this is coming from another plugin.

Oct 12, 2019 at 6:04 am in reply to: Constant Contact not synching #113455

Shahriar

Moderator

This reply has been marked as private.

Oct 11, 2019 at 2:18 pm in reply to: Downloads Manager Instructions and Navigation Menu Do Not Match #113440

Shahriar

Moderator

Hi Olivia,

Please follow these steps to enable email lock,

1 ) Go to Package Settings meta box when creating/editing the package.
2 ) Enable email lock from the Lock Options tab.
3 ) All collected email addresses will be listed on the Downloads > Subscribers page.

http://prntscr.com/phz1di

Please send temporary wp-admin login info in private reply if you want me to set up a demo package there.

Thanks.

Oct 10, 2019 at 9:41 pm in reply to: Show list of subscribers to Editor #113414

Shahriar

Moderator

Hi,

You have to edit the plugin file for that. Replace manage_options with edit_pages in download-manager.php line no 33 and 36

Thanks.

Oct 10, 2019 at 9:37 pm in reply to: How to hide download link from Amazon S3 #113413

Shahriar

Moderator

Yes, WPDM Amazon S3 add-on has the features you want. It generates a dynamic temporary download URL for S3 files. And you can restrict download access using Download Manager Pro.

Oct 10, 2019 at 9:33 pm in reply to: Is it possible for my customers to upload files via DM? Maybe via ADD-ONS #113412

Shahriar

Moderator

Yes, you can use [wpdm_frontend flaturl=0] shortcode to allow file uploads from the frontend. You have to set allowed user roles from Downloads > Settings > Frontend Access > Allowed User Roles to Create Package From Front-end option.

Oct 10, 2019 at 9:31 pm in reply to: Package restriction for particular user #113410

Shahriar

Moderator

Hi, We will add this code in the next update of the add-on so don’t worry about future updates. Thanks.

Oct 10, 2019 at 9:26 pm in reply to: Open new tab when click to link download!? #113409

Shahriar

Moderator

Just replace the [download_link] tag with <a class="btn btn-success" href="[download_url]" traget="_blank">[link_label]</a> in your page/link template.

Oct 10, 2019 at 9:23 pm in reply to: Link template #113408

Shahriar

Moderator

You have to define the link template in your category shortcode’s template parameter. i.e. template="5d84af4097eb5"

Please check the shortcode documentation here https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/

Oct 10, 2019 at 8:38 pm in reply to: I WANT TO VIEW MY PACKAGES TO OTHER TYPES OF USERS (CONTRIBUTOR OR SUBSCRIBER) #113406

Shahriar

Moderator

Hi,

When creating the package assign the user roles in the “Allow Access” option http://prntscr.com/phms9f

Only the users with these roles will be able to download the file.

You can use all packages shortcode to list your downloads in the frontend.

Thanks.

Oct 10, 2019 at 8:25 pm in reply to: Sorry! Download is not available yet. #113405

Shahriar

Moderator

This reply has been marked as private.

Oct 10, 2019 at 8:22 pm in reply to: Constant Contact not synching #113401

Shahriar

Moderator

This reply has been marked as private.

Oct 10, 2019 at 8:20 pm in reply to: Error with Select from Dropbox #113400

Shahriar

Moderator

Hi,

Do you have the latest version of Download Manager Pro ( 5.0.1 ) and Dropbox add-on ( 1.3.2 ) ? What about the old downloads? Are those functional?

Best regards.

Oct 10, 2019 at 8:16 pm in reply to: Demo Site #113399

Shahriar

Moderator

Thank you for your great suggestions. Adding those things will indeed make things easier for users and decrease the forum tickets. We will add these features to the demo as soon as possible.

Oct 10, 2019 at 8:12 pm in reply to: Using Carousel and Slider #113397

Shahriar

Moderator

Both slider and carousel use the featured image http://prntscr.com/phmhep So, you have to set package featured images if you want to use these shortcodes.

Oct 10, 2019 at 8:04 pm in reply to: Edit Package > Package Settings Tabs not responding #113396

Shahriar

Moderator

Most probably there is a JS error on the page. I have to log in to your site to find out the origin of the error. Please send temporary wp-admin login info in private reply.

Oct 10, 2019 at 8:02 pm in reply to: Chinese characters are messing up in excel generated from Download History #113395

Shahriar

Moderator

Please send temporary wp-admin login info in private reply to check the issue.

Oct 10, 2019 at 7:37 pm in reply to: Unable to submit registration form in Chinese language #113394

Shahriar

Moderator

Please send temporary wp-admin login info in private reply to check the issue.

Oct 10, 2019 at 7:21 pm in reply to: Cannot Validate Licence Key so unable to update #113393

Shahriar

Moderator

Hi,

Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To fix the auto-update issue, logout and then login again from your Downloads > Settings > Updates tab.

Thanks.

Oct 10, 2019 at 7:20 pm in reply to: Directory add-on #113392

Shahriar

Moderator

This reply has been marked as private.

Oct 10, 2019 at 6:14 pm in reply to: Expiration date and few support options for a package. #113391

Shahriar

Moderator

1 ) Yes, you can show the expiration date by overriding /wpdm-premium-packages/templates/user-dashboard/purchase-orders.php. This template can be overridden by copying it to /active-theme/download-manager/user-dashboard/purchase-orders.php

2 ) It is not possible yet to use multiple expiration period. But noted for implementation. Currently, you can sell those different support options as extra gigs. But have to manage the expiration manually.

Oct 10, 2019 at 6:05 pm in reply to: Alternative to Attaching a File for Certain Products #113390

Shahriar

Moderator

1 ) Yes, Download Manager considers this operation as a download and tracks it.

2 ) You can just set a featured image and that will be used as a package thumbnail.

Oct 10, 2019 at 6:01 pm in reply to: Gallery with preview pics and multiple selection for downloads #113389

Shahriar

Moderator

Hi,

You can display image previews using the [file_list_extended] template tag. Try the built-in ‘Single Column, Image Top, Extended’ page template. To download the selected file you need the File Cart add-on https://www.wpdownloadmanager.com/download/wpdm-file-cart/

http://prntscr.com/phkptx

Thanks.

Oct 10, 2019 at 5:53 pm in reply to: Caregories in wpdm_all_packages #113388

Shahriar

Moderator

Hi,

All packages shortcode doesn’t have a category relation operator. You have to create a custom template for all packages table to add this AND relation between categories. Please check the related doc here https://www.wpdownloadmanager.com/doc/template-files/

Basically, make a copy of /download-manager/tpls/wpdm-all-downloads.php file and place it in /active-theme/download-manager/wpdm-all-downloads.php Then add the following code at the top of the new template file ( after if (!defined('ABSPATH')) die(); )

if( isset( $tax_query ) )
    $tax_query = array(
            array(
                'taxonomy' ► 'wpdmcategory',
                'field' ► 'slug',
                'terms' ► $terms,
                'operator' ► 'AND',
                'include_children' ► false
            )
    );

Best regards.

Shahriar

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