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Shahriar

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Jan 17, 2017 at 8:32 pm in reply to: DL Manager 4.6.1 and Pro #52735

Shahriar
Moderator

Hi,

Latest version of Download Manager is 4.6.1

We added some new features in this release. You can check the blog post for more details.

You can download latest version from your download area. Delete the old version before installing the new one.

Thanks.

Jan 17, 2017 at 8:01 pm in reply to: license invalid… #52734

Shahriar
Moderator

Unlocked your key from old domain. Please try now.

Jan 17, 2017 at 7:59 pm in reply to: Cannot save any settings #52733

Shahriar
Moderator

Please try now. If still not working send me your license key in private reply.

Jan 17, 2017 at 7:04 pm in reply to: Download Manager Pro + Pro Membership #52731

Shahriar
Moderator

1. It is not possible to automatically add users to a level. Registered user must subscribe to a plan ( use [wpmp-membership-plans] shortcode to show all plans, user can subscribe from this page ) to access downloads assigned to that plan.

2. User can access all membership downloads from dashboard or a custom download page ( use [wppm_downloadarea] shortcode to create custom download page )

3. Sorry not cleat. But if you are trying to change button of link/page template then use Image button or Button Templates add-on.

Jan 17, 2017 at 6:56 pm in reply to: WPDM LINK Template wrapper sm-6 #52730

Shahriar
Moderator

Please send login info in private reply to check the issue.

Jan 17, 2017 at 6:51 pm in reply to: Cannot save any settings #52729

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue. This is a possible js error coming from another plugin. You can try disabling other plugin to find the responsible one.

Jan 15, 2017 at 6:23 pm in reply to: bulk import csv preview failure #52648

Shahriar
Moderator

You have to import csv from Dashboard Downloads Bulk Import page.

https://www.evernote.com/l/AUdA7qTVLSJHzJNj5Pd8ERPw60laYAEFSpMB/image.png

Please read more about bulk import here http://www.wpdownloadmanager.com/doc/bulk-import/

Jan 12, 2017 at 6:04 pm in reply to: Key code Invalid #52613

Shahriar
Moderator

Unlocked your license key from old domain. You can use it now.

Jan 12, 2017 at 8:35 am in reply to: Advanced Access Control bug!!! #52585

Shahriar
Moderator

Your packages with ‘Documentos’ category was accessible to all users with ‘customer’ role. From category settings page, i have unchecked role based access, now a package shouldn’t be accessible by someone who has not given explicit access through AAC ( username ).

https://www.evernote.com/l/AUcpb6Tus7tNK74QNIFT-prvISrpyQzpDs8B/image.png

Jan 11, 2017 at 8:44 pm in reply to: Download link displaying in footer of all site pages #52578

Shahriar
Moderator

Please check now. Solved this by applying the solution discussed here http://www.wpdownloadmanager.com/support/topic/odd-thing-in-footer-caused-by-download-manger/

Thanks.

Jan 11, 2017 at 7:36 pm in reply to: Slow download on mobile #52574

Shahriar
Moderator

Hi, Download Speed depends on your carrier download speed and your server performance. Please send me a download link to test. Thanks.

Jan 11, 2017 at 7:14 pm in reply to: old swedish language file still ok to use? #52573

Shahriar
Moderator

You can give it a try. I should work, maybe there will be some missing translations. But in those cases English will be used. Translations does not create any issue with site.

By the way, if you want to change the ‘Download’ text in download button you can do that easily from package settings. There is field named Link Label which is used as button text.

Thanks.

Jan 11, 2017 at 7:09 pm in reply to: How to import importeren via csv #52570

Shahriar
Moderator

In you csv file make a column with title access

Then set value guest to set All visitors.

I have attached sample csv file below.

Jan 11, 2017 at 7:03 pm in reply to: file not found #52569

Shahriar
Moderator

Hi,

Bulk import using dir does not move files, it just creates packages using provided path. That’s why file was not present in above dir.

You have to change the file browser root to same installation directory as WPDM. Looks like you have already done it. I see, Browse tab is showing directory there.

Thanks.

Jan 11, 2017 at 6:56 pm in reply to: Multi file package don't show up in a category page #52568

Shahriar
Moderator

Allow access field was empty in package settings, that’s why the package was not visible in shortcode. After settings it to ‘All Visitors’ shortcode showing all packages.

https://www.evernote.com/l/AUcwR07vOm9DCZWCqO7YtY9vZYxO5nTlTx0B/image.png

Jan 10, 2017 at 7:11 pm in reply to: Issues with Subscribers #52531

Shahriar
Moderator

I just did it. Edit, History Pages are loading now.

Jan 10, 2017 at 7:09 pm in reply to: Issues with Subscribers #52530

Shahriar
Moderator

Hi,

Downloads > Subscribers page lists all emails collected through email lock.

Please update the dashboard page to fix the blank page issue. It is related to permalink. You don’t have to change any content , just update the page.

Thanks.

Jan 10, 2017 at 7:04 pm in reply to: Download Manager kills bootstrap menu #52528

Shahriar
Moderator

Please disable WPDM Bootstrap JS and CSS from Download Manager settings. That will fix this issue.

Jan 10, 2017 at 7:02 pm in reply to: Download link displaying in footer of all site pages #52527

Shahriar
Moderator

Hi,

This maybe coming from Extended Shortcodes add-on. Activating Bootstrap in Download Manager settings should fix it.

Please send temporary wp-admin login info in private reply if you want me to look into this issue.

Thanks.

Jan 10, 2017 at 6:56 pm in reply to: Insert package doesn't work #52526

Shahriar
Moderator

Maybe css issue generated by another plugin. Try disabling any plugin you installed lately. If you can’t find it please send temporary wp-admin login info in private reply.

Jan 10, 2017 at 6:54 pm in reply to: undefined #52525

Shahriar
Moderator

Hi, Please send temporary wp-admin login info in private reply and let me know which download is showing the ‘Undefined’ error. I tried one download from the link, it worked as usual.  After submitting an email address it notified about sending mail with download link.

Jan 10, 2017 at 6:50 pm in reply to: Rows turn into buttons when template plugin is activated #52524

Shahriar
Moderator

Please send me the url to check.

Jan 10, 2017 at 6:11 pm in reply to: Attach file not working #52523

Shahriar
Moderator

Maybe a JS issue. Please try disabling other plugin, one of your plugin is creating some js error which is causing this issue. Please send login info in private reply if you can’t find it.

Jan 10, 2017 at 6:09 pm in reply to: Multi file package don't show up in a category page #52522

Shahriar
Moderator

First package in this link http://www.reseau-vocare.com/downloads/documents-vocare/ has multiple files ,

https://www.evernote.com/l/AUcaBgtU12lPDLg04EFIC5HE7tf6kTitRIwB/image.png

Jan 10, 2017 at 6:05 pm in reply to: Hiding Download Pages #52521

Shahriar
Moderator

Hi,

If you want to restrict only access to file download then it could be done using ‘Allow Access’ filed in package settings.

You can make Download Manager posts private if you want to hide whole post from everyone except admins.

Another option is editing your robots.txt file to restrict urls with /download/ part.

Thanks.

Viewing 25 posts - 9,026 through 9,050 (of 12,513 total)
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