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Shahriar

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Jan 10, 2017 at 5:52 pm in reply to: PDF stamper is giving a http error 500 when trying to open a document #52519

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue. We have to look closely to find reason behind this.

Jan 9, 2017 at 7:57 pm in reply to: Multi file package don't show up in a category page #52476

Shahriar
Moderator

Found no such issue. All packages are shown in category page http://www.reseau-vocare.com/downloads/documents-vocare/

Did i miss something?

Jan 9, 2017 at 6:42 pm in reply to: Parse error: syntax error, unexpected '[', expecting ')' #52474

Shahriar
Moderator

Maybe you server blocking connection to wpdownloadmanager.com

Please ask your server support to allow connection to wpdownloadmanager.com, it is required to verify license.

Jan 9, 2017 at 6:36 pm in reply to: remove breadcrump links #52473

Shahriar
Moderator

Removed link from breadcrumb. Edited file /tpls/archive-page-with-sidebar.php Just removed the marked code block.

https://www.evernote.com/l/AUe0ASgIMIVKd4cUx0xkUhe16MbHS8OunKMB/image.png

Jan 9, 2017 at 6:30 pm in reply to: Subcategories in Default Archive Page #52472

Shahriar
Moderator

Do you have the latest version 2.8.5 ? If not download latest version from your download area.

Please send login info in private reply if issue exists in latest version.

Jan 9, 2017 at 6:10 pm in reply to: Where are my uploaded files located? #52471

Shahriar
Moderator

Hi, Uploaded files are stored in /wp-content/uploads/download-manager-files/ directory.

Jan 9, 2017 at 6:08 pm in reply to: Invalid License Key message #52470

Shahriar
Moderator

Sorry about that. Please try again. It should work now.

Jan 9, 2017 at 6:06 pm in reply to: Fatal error on activate #52469

Shahriar
Moderator

Hi,

This conflict is related to a developer test function, we will take a look in this issue before next release.

Thanks.

Jan 9, 2017 at 6:02 pm in reply to: Audio Player preview not working #52467

Shahriar
Moderator

You will get notification in your dashboard about the new version.

Jan 9, 2017 at 6:00 pm in reply to: Audio player Preview style like this? Hide data #52466

Shahriar
Moderator

Hi,

Use [audio_player] template tag in your custom link template to add audio player. You can read about custom template here.

Thanks.

Jan 9, 2017 at 5:57 pm in reply to: Audio Player preview not working #52464

Shahriar
Moderator

Hi,

Preview does not work on files that has a price. However, we are working on a huge update of Premium Package, preview file feature will be added there.

Thanks.

Jan 9, 2017 at 5:55 pm in reply to: Add Audio Player to Data Table #52463

Shahriar
Moderator

You have to use this code in PHP template file. You can read more about custom template here http://www.wpdownloadmanager.com/doc/template-files/

Jan 9, 2017 at 5:47 pm in reply to: Is there a maximum file number or total file size per download package? #52462

Shahriar
Moderator

Hi, It could happen when there are multiple files with same name. From WPDM Settings Basic Upload settings panel set “Rename new file” When File Already Exists. This will rename new files instead of overwriting.

Jan 9, 2017 at 5:42 pm in reply to: WPDM Pro and Pro Membership behavior #52461

Shahriar
Moderator

User can save those fields from Edit Profile page in User Dashboard ( http://www.ousialex.eu/user-dashboard/ ) You can use Authorize.net method to accept eCheck payment.

Jan 9, 2017 at 7:50 am in reply to: Parse error: syntax error, unexpected '[', expecting ')' #52448

Shahriar
Moderator

Hi,

Latest version requires PHP >= 5.4

I have installed 5.3 compatible version of Download Manager there.

If you can please update PHP version, ask your server support to help you with this. After updating php version you can use the latest version of Download Manager.

Thanks.

Jan 5, 2017 at 4:44 am in reply to: AppMarket Help #52385

Shahriar
Moderator

Use following css to change the width of product card. You can add this code at the bottom of theme’s style.css file.

.app-card{width:170px !important;}

Dec 30, 2016 at 6:52 pm in reply to: Facebook Lock not Working in Chrome #52250

Shahriar
Moderator

Hi, Sorry for the delay. Maybe you have disabled pop-ups in your chrome settings. Worked fine in my test.

Dec 30, 2016 at 6:49 pm in reply to: Error 500 with https Download #52249

Shahriar
Moderator

Hi, Login info not working. Please check again.

Dec 30, 2016 at 6:41 pm in reply to: Won't activate . Parse Error #52248

Shahriar
Moderator
This reply has been marked as private.
Dec 30, 2016 at 6:39 pm in reply to: Translate text #52247

Shahriar
Moderator
This reply has been marked as private.
Dec 26, 2016 at 5:28 pm in reply to: Translate text #52177

Shahriar
Moderator

Send login info in private reply..i will add the code. Also i will send you a link to the edited file so you can change the text there.

 

Dec 26, 2016 at 12:48 am in reply to: Is it possible to require email lock ONLY for user that are NOT logged in? #52174

Shahriar
Moderator

Yes, it is possible. You can skip email lock for logged in user from WPDM settings ( Basic File Download Panel ).

https://www.evernote.com/l/AUfyTzC2pOtNParypDaIOZZ8mkdNbfnaJF4B/image.png

Dec 25, 2016 at 7:52 pm in reply to: Translate text #52170

Shahriar
Moderator

Undo any edit you have done in Download Manager ( Or just disable and delete current installation, then install a fresh copy )

Add following code in your theme’s functions.php file, edit the translated text as it fits your requirement.

add_filter(‘wpdm_email_lock_heading’, ‘wpdm_modified_email_lock_header’);

function wpdm_modified_email_lock_header(){

return ‘Translated text here’;

}

Dec 25, 2016 at 7:17 pm in reply to: Change "Download" to "Access" #52168

Shahriar
Moderator

You can change the mail download button text from package settings. Just change the label.

https://www.evernote.com/l/AUdjndF_lYhL-J_zioYsA3pLk4_Rnq1d-kEB/image.png

[ Preferred Approach ] If you want to change the label of single file download button ( this is when there are multiple files in a package ), there is a filter to change the single file download link. You can use single_file_download_link_label filter hook to change the “Download” text.

If you want to change it manually then you will find the code at /download-manager/libs/class.FileList.php. [ You already know this is not suggested approach. ]

Dec 25, 2016 at 7:10 pm in reply to: Frontend and Dashboard together #52167

Shahriar
Moderator

Hi,

It is possible to add link of frontend upload in dashboard page.

You can use wpdm_dashboard_menu_actions hook to add extra menu item which will link to frontend upload. Please check this doc for hook reference.

Thanks.

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