Shahriar

Forum Replies Created

Viewing 25 posts - 8,826 through 8,850 (of 12,513 total)
in reply to: Download Link is Expired #55384

Shahriar
Moderator

Yes, I added it for you :).

Yes, you can rewrite content from here:

https://www.evernote.com/l/AV2418y8pkNDJI3AocfCj90S2mgKlLVExnsB/image.png


Shahriar
Moderator

Yes, we added rel="noindex nofollow" now, the update will be available soon.

in reply to: Search field not working #55382

Shahriar
Moderator

Please give me temporary wp-amdin login info in a private reply to check, as it is working fine in our installation, we need to check it in your setup to find the issue.

in reply to: Form Lock Not Working – breaking edit screen #55381

Shahriar
Moderator

Still same ๐Ÿ™

in reply to: Dashboard Not Showing #55380

Shahriar
Moderator

I’ve no idea what they are talking about, try to use the shortcode in any standard built theme from wordpress.org or A+ level premium theme, it will work fine everywhere. Undoubtedly it is an issue with their theme. But, I don’t want to keep you hanging for a theme with issues, please give me FTPย info in a private reply, I shall help you to resolve it somehow.

in reply to: License Key Activation #55379

Shahriar
Moderator

@rtysmith, your license key is active and open, it should work fine except following reasons:

  1. You are using older version ( < 4.6.3 )
  2. cURL is not active on your server
  3. Server firewall is blocking https://www.wpdownloadmanager.com

However, please give me temporary wp-admin login info in a private reply to check your issue.

 

 

in reply to: Package Options missing in Backend #55373

Shahriar
Moderator

Other options will come with add-ons. However, here are some awesome free add-ons:

https://www.wpdownloadmanager.com/downloads/free-add-ons/

BTW, if you are looking for “Premium Package” option, please install this add-on:

Premium Package – WordPress Digital Store Solution

 

 

in reply to: Invalid License Key (Using Latest Version) #55371

Shahriar
Moderator

@mosesvbd, your screenshot says, you are using very old version. Please download latest version from here https://www.wpdownloadmanager.com/user-dashboard/purchases/ and update your copy.

in reply to: Invalid LIcense Key #55370

Shahriar
Moderator

I have your license key and checked it, it is active and open, like all others users, it should work fine if your server could able to connect with https://www.wpdownloadmanager.com/ ( we are using curl function to connect and verify license key ). But if you need invalid, it can’t be anything else.ย  Many top class universities, Govt. websites are using WPDM Pro and we are providing them support with full access to their site whenever it is needed. I respect your privacy and opinion 100%, but I’m saying that to make your clear about our position, and actually, it is standard practice to provide access and nothing to be worry there, however, if you can’t allow access to your main site, please install it in another dir and somewhere else so that we can check the issue or activate the license manually.

https://www.evernote.com/l/AV3VRj9zbb9I4JzXsSI1k1lgGsHxIgXYUH8B/image.png

in reply to: Invalid licencse #55369

Shahriar
Moderator

If you have an old version, please update to the latest one ( 4.6.3 )

Your license key is active and open, it should work fine except your server firewall is blocking https://www.wpdownloadmanager.com,

I will need a temporary wp-admin access to your current installation to check the issue if firewall is ok.

in reply to: Allow Access controls not working #55368

Shahriar
Moderator

Do you mean you can save Subscriber and Administrators in allow access fields?

From your screenshot, I see that both roles are set there. Please send temporary wp-admin login info in private reply if you can save these settings.

If other roles can download files after setting these roles in allow access fields, please check your category settings. Maybe you have st “All Visiotrs” in category access field.

in reply to: Error message: "Invalid File ID or File Name" #55367

Shahriar
Moderator
This reply has been marked as private.
in reply to: Error message: "Invalid File ID or File Name" #55366

Shahriar
Moderator

Please try again. License key should work now.

in reply to: Download Link is Expired #55365

Shahriar
Moderator

Download link is working fine now:

https://www.evernote.com/l/AV3cnZwmOvtBxakJZiiEygKftS9hBLab7ywB/image.png

Probably it was not working due to the cache plugin, you had to add a condition in no cache option:

https://www.evernote.com/l/AV1WwHNQTrxPj521-OlEz9IpFDzjZ33x4jEB/image.png

in reply to: Download manager settings-Basic #55364

Shahriar
Moderator

Sorry for delayed reply, Yes, the bigger the number is the more download speed user will get, but the speed certainly will not be able to exceed users internet speed.

in reply to: How to show a PDF file preview #55362

Shahriar
Moderator

Awesome ๐Ÿ™‚


Shahriar
Moderator

Search field is working good in my side, may you please give me temporary wp-admin login info in a private reply to check it in your setup.

in reply to: Additional Field Not showing at frontend #55360

Shahriar
Moderator

Please give me temporary wp-admin login info in a private reply to check the issue.

in reply to: Custom Template Design and Functions #55358

Shahriar
Moderator
  1. If you enable password lock in package setting, it will ask for the password automatically and when a user enters the correct password and click on the download button, download will start automatically after password verification. But please let me know if you got trouble anywhere in that process.
  2. The CSS are in /assets/css/front.css and /assets/bootstrap/css/bootstrap.css, but you can’t edit there, you need to apply CSS in your theme’s styles.css using the same classes where you want to change, or use any plugin to add custom CSS.
in reply to: Is there a tutorial #55352

Shahriar
Moderator

All docs are available here:

https://www.wpdownloadmanager.com/docsfor/download-manager-pro/

But if you want to it work in a specific flow, please let me know, I shall explain you out of the docs in that way.

in reply to: Sorting Options for Categories #55351

Shahriar
Moderator

Yes, but, that will require lots of customization.

in reply to: Overlay covering site on Mobile #55350

Shahriar
Moderator

But, still, as you asked @Shaon told me to add a premium add-on gift for you, So, please let me know if you need any premium add-on, I shall add it with your account ๐Ÿ™‚

in reply to: Overlay covering site on Mobile #55348

Shahriar
Moderator

Point is, the issue was not generic, it was actually happening due to conflict with your theme, no other user is facing any such issue, but we are adjusting this only for you ๐Ÿ˜€ but, it actually should be fixed by theme developer :D.

in reply to: How to translate "directory add-on" plugin #55347

Shahriar
Moderator

Please give me temporary wp-admin login info in a private reply and zip the language file before you attach it here.

in reply to: Italian language problem #55346

Shahriar
Moderator

Sorry, that are not available in .po file, they are coming from another jquery plugin, but we shall look into that on next update.

Viewing 25 posts - 8,826 through 8,850 (of 12,513 total)