Shahriar

Your theme JS is conflicting the pop-up functionality. I have applied Extended Page Template there to embed the form. It is working now.

Extended Page Template uses [download_link_extended] instead of [download_link] tag.

Please send temporary wp-admin login info in private reply to fix this issue. We have already added the in our side for the next update.

If you are comfortable you can add the patch yourself.

You have to add the following code just before the return statement ( at the bottom ) of fetchTemplate function in /download-manager/libs/class.Package.php file,

wp_reset_query();

Download worked fine for me on sidebar widget and page. Also tested on Chrome and Firefox both.

You can try a reinstallation of Download Manager if still having this issue.

Hi, Use direct link without the master key.

Download and install the following custom add-on.

https://www.dropbox.com/s/le7v3ruo2n2hdc9/wpdm-template-tags.zip?dl=0

This add-on provides a custom template tag [downloaded_or_not]

You have to use this tag in your custom link/page template to show if the user has downloaded the product or not.

Unlocked you license key. You can use it in your new domain now.

Thanks for your suggestion. We will soon implement a solution for license management.

You can use your own template for the upload page.

Please check this doc https://www.wpdownloadmanager.com/doc/template-files/

It explains how Download Manager templates should be implemented.

Could you please check your server error log? Send it as attachment below or email it to support@wpdownloadmanager.com

For now, I have added a simple download button which serves the download.

Black download button and cache issue fixed.

Update of premium package ( packages with price ) may be related to a plugin conflict. Can I disable other plugins to be sure? You can try that yourself too at your best time, so it doesn’t affect site visitor.

You have to use [download_link_extended] to show share button in social locked packages in an embedded way. As the theme CSS is interfering with the popup. Clone the current template ( single column flat ) you are using now and replace [download_link] with [download_link_extended]

Usually [popup_link] template tag is used with link template. Create a link template with this tag and assign this link template in your package settings.

Found the issue. There are 4 occurrences of  wpdm_download_file function in /download-manager/wpdm-start-download.php file. You have to add the custom code before each occurrence. The $filename may be different for each occurance, so adjust your code to match the variable.

Disable “Open in browser” option from Downloads Settings Basic. That should fix the download button issue.