Shahriar

Forum Replies Created

Viewing 25 posts - 7,801 through 7,825 (of 12,513 total)
in reply to: Bulk Import #61034

Shahriar
Moderator

You can import directory too. Check the bulk import doc here https://www.wpdownloadmanager.com/doc/bulk-import/

in reply to: View a List of Files by Category #61033

Shahriar
Moderator

Hi,

If you are using category shortcode, no option available there to filter packages by category. You can just show packages from one or more categories. All packages shortcode has category filtering option.

If you want more advanced option you need Directory Addon. Please check the add-on demo here https://demo.wpdownloadmanager.com/wpdmpro/archive-page-default/

Thanks.

in reply to: enable editor user group to upload #61031

Shahriar
Moderator

Hi Christian,

Yes, you can allow editors or any other role to upload files from the frontend ( from the page with [wpdm_frontend] shortcode ). You just have to set the role in WPDM Frontend settings.

https://www.evernote.com/l/AUcRq-2cOphJoKDR4fbIatYC2zqmaU99CpIB/image.png

Thanks.

in reply to: Invalid lisence key #61029

Shahriar
Moderator

It should work now.

in reply to: Download Button Action #61028

Shahriar
Moderator

Please send temporary wp-admin login info in private reply.

in reply to: Login Redirect Loops / WPDM conflict with Memberium #61026

Shahriar
Moderator

Please send temporary login info in private reply. I will try to recreate the issue to find a solution. Although random occurrence makes it harder to pinpoint where this issue exactly coming from or if it is related to WPDM or another plugin.

in reply to: WPDM ZOHO integration #61025

Shahriar
Moderator

Sorry! I forgot that.

in reply to: wpdm doesn't save options #61023

Shahriar
Moderator

Hi,

If you are hosting on Siteground add following rule in your .htaccess file to fix the issue,

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

Otherwise please send temporary wp-admin login info in private reply.

Thanks.

in reply to: Datatable does not sort by date #61022

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

BTW, did you make any changes in all downloads template? Your screenshot looks different than default table style.

in reply to: Email lock Download problem #61021

Shahriar
Moderator

[download_link_extended] is a built-in template tag. It is already available in WPDM.

There is no option to clone a package. We have Default Value add-on which serves the similar purpose. You can set default values for new packages. When creating a new package all predefined values will be applied automatically.

in reply to: Download Button Action #60999

Shahriar
Moderator

Okay, send the login info, please.

in reply to: invalid license key #60997

Shahriar
Moderator

Your server is blocking connection to https://www.wpdownloadmanager.com/ Please ask your server support to allow the connection, it is required to verify the license.

I have verified the key manually for now. But if you update the plugin, manual verification will be gone. So, best solution is allowing connection to https://www.wpdownloadmanager.com

in reply to: Plugin not working in my new WP instance #60995

Shahriar
Moderator

Please send temporary wp-admin and FTP login info in private reply. I have to take a closer look in this issue.

in reply to: Plugin not working in my new WP instance #60992

Shahriar
Moderator

Please try setting the permission of /uploads/download-manager-files/ dir to 775

in reply to: License #60991

Shahriar
Moderator

Maybe you are using an older version of Download Manager. Please deactivate and delete the old version and install the latest version. That should fix the license key issue.

Download latest WPDM here https://www.wpdownloadmanager.com/user-dashboard/purchases/

Send temporary wp-admin login info in private reply if you are getting the invalid key error even after installing the latest version.

in reply to: invalid license key #60990

Shahriar
Moderator

As you renewed the license, no new key is required. Your old key is enough. We just increase the support period when someone renews an order.

Maybe you are using an older version of Download Manager. Please deactivate and delete the old version and install the latest version. That should fix the license key issue.

Download latest WPDM here https://www.wpdownloadmanager.com/user-dashboard/purchases/

in reply to: showing full RSS #60989

Shahriar
Moderator

Hi,

You do not need custom code for that. There is an option in Dashboard Settings Reading to control the number of posts in Syndication feeds.

Regards,
Shahriar

in reply to: Why comments are linked to the archive/download page? #60987

Shahriar
Moderator

No, you don’t have to modify the code after the update.

in reply to: After activating site doesn't show posts #60986

Shahriar
Moderator

Do you mean you can’t see normal posts? Or download packages?

Please send temporary wp-admin login info in private reply so I can check this in your installation. If plugin activation causes any crush send FTP login info too.

 

in reply to: Login Redirect Loops / WPDM conflict with Memberium #60985

Shahriar
Moderator

In Downloads Settings Frontend Login Page option, please select None Selected and save settings. That will stop the auto redirect to WPDM login page.

in reply to: link target new window #60984

Shahriar
Moderator

We will add the feature in a future update. Not in the immediate update, might take some time.

in reply to: License Key #60983

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue. Your key is open it should work fine unless your server is blocking connection to https://wpdownloadmanager.com

in reply to: Download Limit on Package Category #60982

Shahriar
Moderator

Please email to customize@wpdownloadmanager.com to get a quote from customization team.

in reply to: WPDM ZOHO integration #60980

Shahriar
Moderator

I have tested with my API key. SO lead was pushed to my account.

https://www.evernote.com/l/AUfytk9kIaxH9rPFwGzm15ytHq4Az_fp7msB/image.png

Please try with my API key.

baf21816b97443f160c5ea873e94fa2b

After saving the key download a locked package. Email should be pushed to my leads. This will help us to decide if it is an error related to your API key.

in reply to: Terms lock in modal #60979

Shahriar
Moderator

There is no option to use multiple templates in single category shortcode. Category or any other shortcode that shows multiple packages use the single predefined template from shortcode param.

Each package should be inserted with their own shortcode if you want to use link template from package settings.

Viewing 25 posts - 7,801 through 7,825 (of 12,513 total)