Shahriar

Forum Replies Created

Viewing 25 posts - 7,601 through 7,625 (of 12,513 total)
Aug 17, 2017 at 3:59 pm
#61860
Moderator
Shahriar
Staff OP

Okay, send temporary wp-admin login info or a compressed copy of your copy of Download Manager.

License issue is happening in old versions because our license server is moved to https

Aug 17, 2017 at 3:57 pm
#61859
Moderator
Shahriar
Staff OP

Your server can apply upload limit too. Please ask your server support to check if there is any limit applied from their side.

However, we will enable chunk upload feature in Download Manager soon which will enable big file upload without any issue.

Aug 17, 2017 at 3:52 pm
#61857
Moderator
Shahriar
Staff OP

Remove following code from /download-manager/libs/class.Stats.php file to count each download,

if(isset($_SESSION['downloaded_'.$pid])) return;

Aug 17, 2017 at 3:47 pm
#61856
Moderator
Shahriar
Staff OP

Sorry, It should be ['download_url'] not ['download_link'],

<td><a target="_blank" href="<?php echo $data['download_url']; ?>">Download</a></td>

You have to add the "searchPlaceholder" : "Search Records", line in wpdm-all-downloads.php file ( as datatable initialization argument – around line 60 ).

Aug 16, 2017 at 9:46 pm
#61833
Moderator
Shahriar
Staff OP

Oh, I see you are using a very old version. Please install the latest version to fix the issue. If you can’t update now install following copy of WPDM v.3.3.8

https://www.dropbox.com/s/fyaebbgune5v4lb/download-manager-v.3.3.8.zip?dl=0

Aug 16, 2017 at 9:43 pm
#61832
Moderator
Shahriar
Staff OP

So, It is a theme issue. Releasing a WPDM 2015 theme update soon to fix this.

Aug 16, 2017 at 9:41 pm
#61831
Moderator
Shahriar
Staff OP

Replace <td><?php echo $download_link; ?></td> with the following code,

<td><a target="_blank" href="<?php echo $data['download_link']; ?>">Download</a></td>

That should open link in new tab.

Adding search placeholder,

https://www.evernote.com/l/AUc0HVZ8-zxNBaPy0s_qZR0Ocxfh-SgnR98B/image.png

Aug 16, 2017 at 9:16 pm
#61825
Moderator
Shahriar
Staff OP

If the auto update doesn’t work for you, please use the manual update by uploading plugin from add new plugin page or via FTP. Deactivate and delete the previous version before uploading the new one.

If you can’t activate a working copy of Download Manager on your site please send temporary wp-admin login info in private reply.

Aug 16, 2017 at 9:11 pm
#61824
Moderator
Shahriar
Staff OP

@evafey, your files are not available in /wp-content/uploads/download-manager-files/ directory. That’s why it is showing file not found error. I have taken a screenshot as an example.

https://www.evernote.com/l/AUfaXDpm23RL0o0dj1Gy_x1GHfXYY36jyL4B/image.png

Your server file browser root was also set to a non-existing dir, I have set the correct dir. Now browse tab in attach files meta box works.

 


@intresrl
, Please try saving your key now. Send your key in private reply if still having issue.

Aug 16, 2017 at 8:44 pm
#61823
Moderator
Shahriar
Staff OP

Yes, Download Manager supports PHP 7

Aug 16, 2017 at 8:36 pm
#61822
Moderator
Shahriar
Staff OP

Hi,

Upload issue is related to your server’s upload limit and PHP execution time. As a work around you can FTP upload your files and then attach them to the package using “Browse” option in attach files meta box.

However, we are adding chunk upload option soon which will enable big file upload without any issue.

Thanks.

Aug 16, 2017 at 1:50 pm
#61808
Moderator
Shahriar
Staff OP

You have to add the code in the position I have indicated on the screenshot ( Inside else block around line 130 ).

Currently, it works only when creating new packages not when updating. This code adds the category feature in bulk update.

Aug 16, 2017 at 1:40 pm
#61805
Moderator
Shahriar
Staff OP

Hi,

Please download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/purchases/ and install it by uploading from add new plugin page. Let me know if that doesn’t solve the issue.

Thanks.

Aug 16, 2017 at 1:39 pm
#61804
Moderator
Shahriar
Staff OP

Please delete the previous installation of Download Manager first. If you can’t see the plugin in  Dashboard Plugins page, You can use FTP to delete the /plugins/download-manager directory.

Aug 16, 2017 at 1:28 pm
#61801
Moderator
Shahriar
Staff OP

Previous changes were made in another file. But the latest suggestion is the quickest and easiest for you. That’s why I suggested it.

Aug 16, 2017 at 1:26 pm
#61800
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply. I have to check the issue in your installation. You can try changing page template from package settings.

Aug 16, 2017 at 1:24 pm
#61799
Moderator
Shahriar
Staff OP

You can use PHP header to redirect to a specific page. Here is the code,

header("Location: https://www.mypage.com/thankyou"); die();

Aug 15, 2017 at 9:53 pm
#61775
Moderator
Shahriar
Staff OP

Hi,

Please download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/purchases/ and install it by uploading from add new plugin page. Let me know if that doesn’t solve the issue.

Thanks.

Aug 15, 2017 at 9:49 pm
#61773
Moderator
Shahriar
Staff OP

You can edit those dates from Publish metabox in edit package page.

Aug 15, 2017 at 8:54 pm
#61769
Moderator
Shahriar
Staff OP

We do not have any add-on integrated with Facebook Pixel. If you are building a custom add-on, use any of the following actions to track downloads using Facebook Pixel,

after_download  – Documentation: https://www.wpdownloadmanager.com/doc/action-reference/after_download/

wpdm_onstart_download – Documentation: https://www.wpdownloadmanager.com/doc/action-reference/wpdm_onstart_download/

Aug 15, 2017 at 8:49 pm
#61768
Moderator
Shahriar
Staff OP

Email is working now. Email template was set to a non-existing template portal-kairos-txt.html

Aug 15, 2017 at 7:53 pm
#61764
Moderator
Shahriar
Staff OP

This issue has been fixed in version 4.6.8

If you are using version 4.6.7 here is the fix https://www.wpdownloadmanager.com/support/topic/can-no-longer-arrange-files-in-a-package/

Aug 15, 2017 at 7:53 pm
#61763
Moderator
Shahriar
Staff OP

Looks like you are using 4.6.7 now.

Do you have a staging server where you can install 4.6.8? So, I can check issues with WPDM latest version and your theme.

Aug 15, 2017 at 7:13 pm
#61761
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Aug 15, 2017 at 7:06 pm
#61760
Moderator
Shahriar
Staff OP

If you update WPDM add return $path; in the wpdm_dynamic_thumb function. I have indicated the location in the following screenshot.

https://www.evernote.com/l/AUdskoIl_rxEnYrHNrwpPxGohTJc7nx9fAkB/image.png

Viewing 25 posts - 7,601 through 7,625 (of 12,513 total)