Shahriar

Looks like Dropbox files aren’t being logged in stats. I have added a patch on your site to fix the issue. We have also added it on my side for the next update.

> You can use id or slug. Both works.

> It is not possible to exclude one category. Either use 1 or all category ( omit category in shortcode )

If you want, I can add customization in your code to hide the specific category as a temporary solution.

The screenshot is taken from Pro Membership Tab of User Dashboard and these are custom UI. Not available with shortcodes. We will add this UI in the profile page in the release of the add-on.

For now, you can insert the following HTML on a page using the Gutenberg HTML block to show the counter using colors.

<div class="w3eden"><p>[wpdm_download_limit_reset_timer]</p></div>

Hi,

You can set authorized user roles for frontend uploader page from Downloads > Settings > Frontend Access > Author Dashboard Panel. http://prntscr.com/prl52l

Users with one or more of selected role will be able to create package.

Thanks.

Did you add the template tag [membership_levels] to your custom link-template? The code implements the template tag but you have to use it on your template to make it visible. You also have to write CSS to adjust the position of the level.

If you are not familiar with template customization please check this post https://www.wpdownloadmanager.com/building-a-wordpress-download-manager-link-template-from-scratch/

1 ) Fixed the “Close” button issue. It was coming from the Extended Shortcodes add-on.

2 ) Download page was showing the “You are not allowed to download” message because the “Allow Access” option was empty in package settings. You have to select which users can access the pacakge. I have set “Allow Access” to “All visitors” for this package https://staging-comm.wsipowered.com/download/presentation-7-types-of-videos-to-build-your-brand-business-bottom-line/ You can select specific roles too if you want.

http://prntscr.com/prka3t

Hi,

After submitting the email address Download Manager did send the email with a download link. The spinning never ends because WP Super Cache is modifying the AJAX response sent by Download Manager. It is adding the following message with WPDM response which is breaking the expected JSON format of WPDM response.

<!-- WP Super Cache is installed but broken. The constant WPCACHEHOME must be set in the file wp-config.php and point at the WP Super Cache plugin directory. -->

http://prntscr.com/prk4z8

Fixing this issue will automatically fir the email lock spinning.

Thanks.

Hi,

Please use the WordPress Import/Export tool from Dashboard > Tools to transfer your packages to the new site. That’s the best approach for this scenario.

Thanks.

Yes, you can update from WordPress Dashboard > Plugins page.

Canceled the subscription for order #59f9475f7d039

Download limit message is coming from Download Limit Message: option but you had no login link there. I have updated the option with the login link. Now link should appear with the message.

http://prntscr.com/prj5g9

Hi,

Could you please check your error log or send it to me? Maybe it will indicate if there is an issue with the server. You can also send temporary wp-admin login info so I can take a look there.

Best regards.

We are working on a new version where exported and import file will be in the same format. That will make the export/import process very simple.

Hi, You need Download Manager Pro https://www.wpdownloadmanager.com/pricing/ to implemet the solution you want. Thanks.

What kind of error? Could you please explain little more and share the site URL?

Please share your URL to check the issue. You can use private reply if you want.

Adding the following code before line 103 in /download-manager/tpls/wpdm-login-form.php will take care of the logged warnings ( https://prnt.sc/pptey5 ).

<?php $__wpdm_social_login = ( isset($__wpdm_social_login) && is_array($__wpdm_social_login) ) ? $__wpdm_social_login : array(); ?>

You can get the ID from all downloads page or export a CSV of all published packages which include the ID column. The edit the exported file to add missing columns and make it import ready ( require changes in some columns ).

Please install and activate the REST API add-on to fix the issue with category metabox.

Please send temporary wp-admin login info in private reply to check the issue.

Please install and activate the REST API add-on to fix the issue.

Hi,

Each download is logged in the Download Manager stats page. Please check the Donwloads > Stats > Download History for the log. You can export the log too. Does it work for you?

You can install the Download Notifications add-on get email notification when someone downloads a file.

Thanks.