Shahriar

Forum Replies Created

Viewing 25 posts - 7,176 through 7,200 (of 12,513 total)
in reply to: Membership Pro Problem #64398

Shahriar
Moderator

Maybe PayPal IPN is disabled. Check this doc https://www.wpdownloadmanager.com/doc/using-premium-package/enable-paypal-ipn-notification/

It shows how to enable PayPal IPN Notification.

in reply to: How to upload a file to an existing package #64393

Shahriar
Moderator

You can add a new file to an existing package by editing it. Click the edit button of the package from all items tab.

in reply to: You don't have permission to access /download #64392

Shahriar
Moderator

Not related to IP. Do you have FTP access? Send me the FTP login to check dir permissions.

in reply to: You don't have permission to access /download #64389

Shahriar
Moderator

This is a server a server related issue. Could you please send FTP info so I can check the directory permissions. You can also ask your server support to check this issue as the problem most probably related to server config.

in reply to: wpdm_search_result shortcode shows only 10 results #64388

Shahriar
Moderator

[wpdm_search_result] doesn’t have pagination support yet. Please check WPDM Directory add-on, It has extended options for search and support pagination.

To show individual file download button use a custom link template with [file_list] template tag.

in reply to: Getting blank page #64386

Shahriar
Moderator

1 ) Fixed the stripe error

2 ) The download issue looks like related to PDF Stamper add-on. I am looking into this and get back to you when as soon as I find the fix.

in reply to: INVALID LISENCE KEY #64385

Shahriar
Moderator

Please try now.

in reply to: You don't have permission to access /download #64382

Shahriar
Moderator

Are you having an issue in downloading the file? In that case, check “Allow Access” option in package settings meta box ( edit package screen ). Setting proper user role should fix the issue.

If you can’t still figure it out, please send temporary wp-admin login in private reply.

in reply to: "File not found" #64381

Shahriar
Moderator

You can try re-uploading the file and updating the package. That should solve it. If still getting the error please send temporary wp-admin login info in private reply.

in reply to: can\'t enter the license key #64379

Shahriar
Moderator

Hi,

If you are hosting on Siteground add following rule in your .htaccess file to fix the issue,

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

Otherwise please send temporary wp-admin login info in private reply.

Thanks.

in reply to: Problems with sorting table by date #64378

Shahriar
Moderator

Please use order_by="modified" in the shortcode to fix sorting.

in reply to: Unusual use, unusual pagination problem #64377

Shahriar
Moderator

I have removed create date column. This page http://www.alfredduma.gov.za/downloads/ is sorting by update date now.

Use jstable=1 here http://www.alfredduma.gov.za/ to fix the pagination issue. This will work same as http://www.alfredduma.gov.za/downloads/ when you use the same shortcode.

in reply to: Update Billing #64373

Shahriar
Moderator

Hi,

Recurring billing stopped for Order# 59ae7a4736b96

Thanks.

in reply to: Just get "Processing…" when Password Entered #64356

Shahriar
Moderator

I see the password lock is working now.

in reply to: 500 Internal Server Error #64355

Shahriar
Moderator

Please send temporary wp-admin login in private reply to check the issue.

in reply to: PHP error log #64354

Shahriar
Moderator

We will fix these issues in next release of Download Manager. For now you can add error_reporting(0); in download-manager.php file to hide these notices.

in reply to: Sorry! Download is not available yet #64353

Shahriar
Moderator

@Vikas, Please send temporary wp-admin login info in private reply to check the issue.

Create your future support tickets in pro forum https://www.wpdownloadmanager.com/support/forum/download-manager-pro/

in reply to: Shortcode for categories #64352

Shahriar
Moderator

This is a Pro link template, available in WPDM Pro only.  You can try link template Call To Action 3 It is similar to the one in the example. Install free TinyMCE add-on to select link template when inserting the shortcode.

in reply to: Change text in Download column #64345

Shahriar
Moderator

Are you using [wpdm-all-packages] shortcode? Or is this a custom shortcode?

From your screenshot, it looks like you are using a custom template for all downloads table. Please send temporary wp-admin login info to check.

in reply to: Download link email is not sent #64342

Shahriar
Moderator

Your WordPress is not sending emails. I tested the WordPress email using this plugin https://wordpress.org/plugins/check-email/ This plugin tests if email is working correctly in your installation.

Maybe you are modifying the default behavior of WordPress email function using your newsletter plugin or there is something is wrong with your server config. Please ask your server support to check details of email configuration on your server.

in reply to: Link Color and Hover Icon #64340

Shahriar
Moderator

I need access to your plugin/theme editor to add custom CSS. Current user doesn’t have administrator role, can’t access wp-admin area. Please assign the administrator role to the temp user.

in reply to: Invalid License Key #64339

Shahriar
Moderator

Please try now. Unlocked your key from WP Engine dev site.


Shahriar
Moderator

FTP not working. Please ask your IT guy to disable or delete the Download Manager so I can access the admin dashboard.

OR

If you have access to the admin dashboard go to Downloads Settings Frontend page and set Login Page option “None Selected” that should fix your issue.

in reply to: Change text in Download column #64337

Shahriar
Moderator

You can edit this text from Downloads Settings Basic Message panel.

Viewing 25 posts - 7,176 through 7,200 (of 12,513 total)