Shahriar

Please send temporary admin login info in private reply to check the issue.

Package locks have the OR relation, so unlocking one gives you access to the package.

You can use Form Lock add-on to apply custom form as download lock, but password verification won’t work in that case. Form Lock is useful when collecting custom data from the user.

Thanks for letting us about this. We will fix it in next release.

Do you have the latest version ( 2.7.0 ) of TinyMCE add-on? Please send temporary admin login info in private reply if you updated both plugin and add-on but still having this issue.

There was an issue in update process before v.4.7.0 Maybe that’s why your folder got deleted. You won’t face same issue in future updates if you have installed the latest version v.4.7.2

Logout from Updates tab and then Login again. That should refresh the purchased list.

Just released new version of Amazon S3 add-on https://www.wpdownloadmanager.com/download/wordpress-amazon-s3-storage-plugin/

Please try updating your copy. That should fix the issue.

Download works when you use the package download link, not the single file download button. I know it is not the solution, just pointing the origin of the issue.

1 ) Please check this reply https://www.wpdownloadmanager.com/support/topic/warning-message/

2 ) We do not have any add-on for user approval yet. But there are some plugins available like this one ( haven’t tested it though )

From Membership Settings Advanced page enable the Show WPDM package info option. That will block the download link only.

https://www.evernote.com/l/AUdSI0atZc5E5Lfrloz_TP1wZqiKMzmwXY8B/image.png

Hi,

Looks like the conflict between Amazon S3 and latest WPDM is related to file list. When there is only one S3 file in the package, main download button works as usual.

We made some changes in the file list in the latest version, most probably that’s the origin of this issue. However, we are testing possible solutions and will update the plugin as soon as the solution is available.

Thanks.

Sorry for the delay. Please send login info in private reply or re-activate the previous login.

Login is working now on my test. I tried several times both in Chrome and Firefox. Could you please try again and let me know if it shows any error message?

Your server is blocking the ajax request.

Are you hosting on sitegorund? Please add following rule in your .htaccess file to fix the issue,

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

We will fix this issue in next version. Although this notice will be gone if you set the guest order page in Premium Package settings.

Please try now. Unlocked the key from the old domain.

Unlocked your key.

Please send temporary login info of dev site. I have to test it there.

Hi, There is no option yet to apply redirect in this case. But, we added this to our upcoming feature list.

@Steve, Unlocked your key. It should work now.

@John, Your key is linked to calforests.org Do you want me to unlock it from there? If you are using the key there but still getting the error then updating Download Manager should fix the issue.

Hi,

We do not have any add-on yet to connect WPDM with google analytics. But we are working on it. Will be available soon.

Thanks.

Your support tickets are listed here https://www.wpdownloadmanager.com/support/users/vrossinyc/topics/

Glad to know that the email is working now.

Please send temporary wp-admin login info in private reply to check this issue.

Hi,

You are using very old version of Advanced Access Control. Please install the latest version here https://www.wpdownloadmanager.com/user-dashboard/purchases/ Let me know if the issue persists even after the update.

Thanks.