Shahriar

Forum Replies Created

Viewing 25 posts - 6,776 through 6,800 (of 12,513 total)
in reply to: File not found #66388

Shahriar
Moderator

If you have multisite enabled, here is the solution. Otherwise create a separate topic and send wp-admin login info in private reply there.

Please install the following copy of the plugin,

https://www.dropbox.com/s/xyrfqe89txtxn5f/download-manager-v.4.7.1.zip?dl=1

You can read details about this here https://www.wpdownloadmanager.com/support/topic/multisite-upgrade-fails/

in reply to: Sorry, Your Are Not Allowed! #66387

Shahriar
Moderator

Please send temporary wp-admin login info in private reply. Also, send me the package link where you are the error is shown.

You have to hide some columns in all packages page to make the view more readable.

in reply to: Best way to arbitrarily control the package order. #66382

Shahriar
Moderator

The title is shown inside the toolbar, so it is not possible to show title when the title is hidden. But you can apply CSS hack to hide sorting etc and show the only title when the toolbar is visible.

Add following css in your theme’s style.css file. Your shortcode should have toolbar=1

.w3eden .category-panel .panel-footer{display:none;}

in reply to: Sorry, Your Are Not Allowed! #66381

Shahriar
Moderator

Set allow access to ‘All Visitors’ in your package settings to allow downloads without registration. You will find the package settings meta box in edit package screen.

in reply to: Category link does not work #66371

Shahriar
Moderator

Maybe something is wrong with your theme’s archive template. Please check if the post category archive page works. You can do that by viewing any category from Posts Categories page. Click the view link under a category.

Let me know what you see.

Alternatively, you can use a custom template for download manager category page. The template name should be taxonomy-wpdmcategory.php Read more about it here https://www.wpdownloadmanager.com/doc/template-files/

in reply to: Sorry, Your Are Not Allowed! #66370

Shahriar
Moderator

Please set allowed access roles from Downloads Settings Frontend page.

in reply to: Problems with wp pro membership #66369

Shahriar
Moderator

Hi,

We are working on an update of WP Pro Membership which will be available within next week. We will review all issues you reported above and adjust or fix where it is necessary. Will notify you on this topic when the update is available.

Thanks.

in reply to: Upload-link – Page not found #66368

Shahriar
Moderator

Are you referring to frontend upload form? Please use [wpdm_frontend flaturl=0] shortcode to fix 404 there.

in reply to: PDF Documentation for WordPress Download Manager Pro #66367

Shahriar
Moderator

Hi,

Sorry, there is no shortcut way to transform this shortcode as WPDM shortcode.

If you are trying to provide image download, you have to create packages by attaching those images. Then use a download manager shortcode to display those images and download links.

You can read the getting started doc here https://www.wpdownloadmanager.com/doc/getting-started/ or we can set up a sample package for you if you send temporary wp-admin login info in private reply.

So you are from city of legendary Žalgiris 🙂

Thanks.


Shahriar
Moderator

Glad to know 🙂 Closing this topic as resolved.

in reply to: Category restriction access #66364

Shahriar
Moderator

Hi,

Please download the latest version ( 4.7.2 ) here https://www.wpdownloadmanager.com/user-dashboard/purchases/

By the way, package access is decided by combining both category and package access settings. So, a visitors might have access to a package if you set ‘All Visitors’ in package settings, Even when in category settings, you restricted the access to only subscribers.

If you want to bulk update package setting you need Default Values add-on https://www.wpdownloadmanager.com/download/wpdm-default-values/

Thanks.

in reply to: backend gui issue #66363

Shahriar
Moderator

Some JS and CSS files are returning 500 error. Please ask your server support to check the issue. Maybe there are some server rules in place which is blocking this resource requests.

https://www.evernote.com/l/AUfB8zDbSclMBpYHJ6fk6RTmECZYe5AtPhgB/image.png

in reply to: unable to upload appmarket theme #66275

Shahriar
Moderator

Hi,

Please unzip the downloaded file first. Then install appmarket and appmarket child as a theme. Or send temporary wp-admin login info in private reply. We will install it for you.

Thanks.

in reply to: Invalid License Key – Change Domain #66221

Shahriar
Moderator

Were you using this in sebraeugm.local? I unlocked it from there and you can use it in new domain now.

in reply to: Invalid License Key – Change Domain #66210

Shahriar
Moderator

Install the latest version of Download Manager if you are using an old version. Otherwise, send the license key you are using.

in reply to: Unable to save new content to page #66209

Shahriar
Moderator

Do you have the Premium Package add-on installed? Please update it if you have an old version. A similar issue was related to this add-on. If it is not coming from Premium Package then try deactivating other plugins, that will help us to find the conflicting plugin.

Send wp-admin login info in private reply if you can’t find a solution or reason for the issue by following above stated approaches.

Yes, you remove files from a download package. Just click the X button in file panel and update the package. Although it won’t work in your case right now because of the update issue you are having.

in reply to: Change name Upload #66208

Shahriar
Moderator

Do your file names have the same pattern? Please send me 2/3 actual file names that you upload to WPDM package.

in reply to: DUPLICATION OF WORDPRESS CONTENT #66207

Shahriar
Moderator

Hi,

Do you have the latest version (4.7.2) of Download Manager? Please send temporary wp-admin login info in private reply if you are facing this issue with the latest version.

Thanks.

in reply to: Failed – Network Error / Speed Issue #66206

Shahriar
Moderator

Please try changing the resumable download and output buffering option from WPDM settings. Or send temporary wp-admin login info in private reply so I can run those tests.

in reply to: Campaign monitor add on not working #66205

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

in reply to: Best way to arbitrarily control the package order. #66204

Shahriar
Moderator

You can use WPDM category shortcode to show files from a single category. There various sorting options. Please check the options for order_by parameter here https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/

Use multiple category shortcodes to show categories as you explained above ( One category after another )

in reply to: Invalid License Key – Change Domain #66201

Shahriar
Moderator

Unlocked your key. Please try now.

in reply to: File Cart – File not found #66200

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

in reply to: Invalid License Key #66198

Shahriar
Moderator

This shortcode is coming from Archive Page add-on ( Directory Add-on ) Please check if this add-on is active or not.

in reply to: Download Manager Pro Special Pack #66197

Shahriar
Moderator

The Directory add-on is named as wpdm-archive-page.zip in the special pack 🙂

Viewing 25 posts - 6,776 through 6,800 (of 12,513 total)