Forum Replies Created
Hi,
Editing core file is not recommended because your changes will be lost during plugin update.
However, you can sort the files manually from edit package page. Attached files meta box allows drag and drop sorting of files.
Thanks.
Hi,
Your theme is somehow deactivating tabs in WPDM frontend metaboxes ( Attach Files, Package Settings etc ) I tried with Twenty Seventeen theme and tabs were okay with it.
Could you please contact your theme developer to check the issue?
Best regards.
Please send temporary wp-admin login info in private reply to check the issue.
Hi,
Closing this ticket as it has been resolved via support email.
Best regards.
Hi Martin,
It is possible but requires customization. Please mail to customize@wpdownloadmanager.com if you are interested in our custom upgrade service.
Thanks.
Hi David,
Unlocked your key. Now, It should work on your new domain.
If you are moving the license for a short period then it is not necessary to apply the key in your temporary domain.
Best regards.
Your theme or one of your plugin was conflicting with your custom link template. I created a new one New Template with the same style but replaced the [download_link] tag with [download_url]. That fixed the issue.
Please use this new template in other packages where you encountered the same issue.
Bulk Import created the Finance Category successfully. I deleted the old entry before importing the CSV. So, I think there is no issue with category creation.
Please uncheck the “Open in Browser” option from Downloads Settings Basic File Downloads panel to download the file instead of opening in the browser.
Hi,
Are you using email lock to send the download link?
In that case, You can edit the template Email Lock Notification from Downloads Templates Email Templates page.
Thanks.
Please send me the data which creates the issue. You can send a csv with the single row.
1 ) The limit should work now
2 ) Enabled the warning for restricted users
3 ) If you want to show ads in category archive then you have to edit the archive.php template file. This is your theme template file.
4 ) Favorite packages are listed in user dashboard page. Add fav=1 parameter in dashboard shortcode to list favorite packages,
[wpdm_user_dashboard fav=1 flaturl=0 captcha=0]
Looks like it is your server issue. I was getting 500 error periodically when browsing your site. And today got database server down notification when checking the issue from your another ticket.
Your database server is down. Please contact your server support to check the issue.
We have already fixed the add-on page issue. Will be shipped with next version. Btw, this error doesn’t have relation with plugin’s user-facing functionalities. It just shows add-ons list.
Best regards.
Filtering package by custom value requires code customization. Current category shortcode doesn’t have the feature.
Yes, You bought WPDM Pro which is the core plugin, not an add-on. Updates tab shows only add-ons there.
You can update the core plugin from the plugins page. You have the latest version now. So, there is no update notice there.
https://www.evernote.com/l/AUciq2Q53G1Mi69IvlmZzvtxZDA4oNZKLQIB/image.png
I hope you get well soon.
You can use TinyMCE Button add-on to insert shortcode easily.
1 ) Not possible to link to your post category archive
2 ) Select Author for Autor Those are core WP roles, you shouldn’t delete those.
3 ) You can edit the Download Limit Exceeded text from /wp-content/plugins/wpdm-daily-download/wpdm-daily-download.php file ( line 180 ).
4 ) Building custom template is out of support scope. We can provide custom upgrade service in such cases.
5 ) You need User Review add-on to add rating feature.
6 ) To put ads between downloads, Requires code customization. Have to modify theme archive template for that.
single-wpdmpro.php is different then WPDM page/link templates. WPDM page/link templates contains WPDM template tags. single-wpdmpro.php should only contain PHP code.
If you have a working solution by editing default WPDM page template then you can just place this modified copy in /active-theme/download-manager/page-templates/ dir ( this is the correct way of adding new page template without cloning builtin templates )
It was your Captcha plugin. Email is sent successfully when Captcha plugin is disabled.
Thanks for sharing your solution, It might come in handy for someone facing the same issue.