Shahriar

Unlocked the key from the old domain. Please try now.

For the featured image issue, Please check my reply to this ticket https://www.wpdownloadmanager.com/support/topic/images-broke-after-update-to-4-74/

Do you mean your custom roles are not available in WPDM package/category settings?

Please try now. Unlocked your key from the old domain.

Unlocked your key. You can use it on your new domain now.

Hi,

Thanks for sharing the error log. It is a compatibility issue with latest WPDM and PDF Stamper add-on. Releasing a PDF Stamper update within this week to fix it.

Best regards.

Please use [featured_image] template tag in your custom page/link template to show the package featured image. This tag is working. I have tested this with one of your packages.

Please add the following custom css to fix the alignment issue.

.w3eden .col-md-4.col-sm-6.col-xs-12:nth-child(3)::after {
    content: '\a';
    white-space: pre;
}

Please try using this tag [thumb_400x0] ( keep the height 0 and set the width as you want, here I have set the width 400 )

You also have to replace line 337 with the following code in /download-manager/libs/class.FileSystem.php file.

$image->resize($width, $height, true);

Please try the latest version of Form Lock addon. We resolved this issue there.

Please send me a link to check the font awesome issue.

Please set ‘Hide Everything’ in the following WPDM setting from the Basic Settings tab.

https://www.evernote.com/l/AUfmzyhyyT1BIa5XLkEkrYbuDEQLFBzat8QB/image.png

Sorry for the delayed reply. You are right, the updated version should fix the issue. Thanks.

You have to click the ‘Browse Files’ button at the bottom to load files from selected dir.

https://www.evernote.com/l/AUcVKvawqANPBrd67HlYo5pdlQj_e7N8NNQB/image.png

Yes, this tag is available now. But there is an issue in latest version due to the updated namespace. The

Please replace FileSystem with libs\FileSystem in /download-manager/libs/class.Package.php file at line no 651

Send temporary wp-admin login info in private reply If you want me to add the patch.

This tag should specify the image width and height i.e [product_preview_300x300]

Hi,

Please replace line 337 in /download-manager/libs/class.FileSystem.php with the following code,

$image->resize($width, $height, true);

Or send temporary wp-admin login info in private reply.

Thanks.

Getting this error, “Invalid username and/or password.”

Hi,

Please clean your browser cache. Locked packages follow a new approach to handle the download request. Your current page is loading the old JS. Loading new JS will fix the issue.

Thanks.

Please install updated version of both plugins. I tried to install WPDM 4.7.4 but file upload limit exceeded.

You can download latest versions here https://www.wpdownloadmanager.com/user-dashboard/purchases/

Please send temporary wp-admin login info in private reply. I have to check if you have the latest version of both plugins.

Hi,

Is there any customization on top of Download Manager?

Please send temporary wp-admin and the package link in private reply to check the issue.

Thanks.

Unlocked your key. You can use the key on your new domain. Thanks.

This looked like JS conflict with your theme. I have commented out the line 349 in /download-manager/libs/class.FileList.php file to resolve the conflict for now.

Hi Brett, Unlocked your key. It should work on your new domain now.

Please check your php error log and send me the latest entries or just attach the log file. That will indicate what has gone wrong.

Try now, please.