Shahriar

You have to transfer your database to transfer the WPDM settings.

Please send me your license key in private reply to unlock it. After unlocking you can use it on your new site.

Please try updating to the latest version of Download Manager. You can download it here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Deactivate and delete the old version before installing the latest version.

Please send temporary wp-admin login info in private reply and the page link.

Please send temporary wp-admin login info in private reply. I will check all issues listed above and adjust where it is possible to achieve the result you want.

No, I did not hide any message. The code I added preventing WPDM scripts to load on the ad page.

Yes, we can provide you an older version. But it is not recommended. Because there are many new features, patches added with each release and we can’t guarantee that older version will work with the latest WordPress.

There shouldn’t be any trouble with the PHP version update. It is a simple task for a server support.

Hi,

Please download the latest version of the plugin from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Deactivate and delete the old version before installing the latest one. Your downloads will still be there.

Send temporary wp-admin login info in private reply if you want me to install the updated version.

Thanks.

Hi,

The latest version of Download Manager pro requires PHP >= 5.4 Please ask your server support to update the PHP version.

Thanks.

Could you please check the server error log in dev site? That might indicate where the problem is. Might be a plugin conflict or php version issue as you have said 2 sites have different php versions.

If it is version 2.7.1 then add the code after line no 248

Hi,

Please install the TinyMCE add-on and then use it to insert the category shortcode. This shortcode lists all packages from all selected categories.

If you want more advanced features like filtering, sorting try the Directory Add-on.

Thanks.

Add the following code after line no 280 in /download-manager/libs/class.Apply.php to sanitize the terms text.

if ( $meta_key == 'terms_conditions' ) $meta_value = sanitize_text_field( $meta_value );

We will check this issue in detail before the next release of the plugin and add this patch there.

If you are not selling downloads then deactivate and delete the Premium Package add-on. That will remove all sales related widgets and menus.

To remove the Edit Profile and Settings Tab a custom template is required. Here is how you can do it,

1 ) Copy the /download-manager/tpls/author-dashboard.php
2 ) Put the file in this dir /active-theme/download-manager/author-dashboard.php
3 ) Remove line 23 and 25 from the template file

Let me know if you have further questions.

Default page template file is /download-manager/tpls/page-templates/page-template-default.php

Replied to your other post which is related to the similar issue. Please continue the discussion there.

Maybe related to package access settings. Please send temporary wp-admin login info in private reply to check.

Unlocked your key from the old site. You can use it on your staging now and let me know when you are moving to live, we will unlock it again.

If you are using dev site temporarily than no need to use the license there or if you have already applied the key there you can move it to production when testing is done.

The package view issue may be related to access settings. Please check if all visitors have access to the package.

Please try creating a custom template using a template file.

1 ) Copy any link template file from /download-manager/tpls/link-templates/
2 ) Change the name and put it in /active-theme/download-manager/link-templates/ path
3 ) Open the file and change the template name ( text after WPDM Link Template: ) at the top

Now, check your templates from Downloads Templates. If this works you can use this approach to create custom templates.

Do you have the latest version ( 1.1.0 ) of PDF Viewer add-on? If not please download the latest version your download area ( https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases )

Please check your server error log. If any error created by WPDM that should be logged. Send me the log if you find something related to WPDM.

Here is the change I made,

https://www.evernote.com/l/AUdBk64z-BZPKqusown3BtCeu5hpG_qE0iUB/image.png

Deactivated some add-ons during the test but I forgot to activate WPDM Button Templates add-on. That’s why the shortcode was not rendering. However, activated all add-on now.

Please check the access settings in Downloads Settings Basic Access Settings Panel. Your user role has to be there to access the browse tab.

If you think access settings are okay, then this could be a js issue. Please send temporary wp-admin login info in private reply in that case.

Can’t reach your site. Is it accessible from your side?

Please check now. The issue was related to multiple bootstrap instances.

Please send your license key in private reply to unlock it from the test site.