Shahriar

There is no limit on the number of files per package. Could you please send me the download page link or wp-admin login info in private reply?

Where are you checking for the download? I can download the package from package details page.

Unlocked your key. Now It should work on the new domain.

Hi,

This forum is only for feature requests.

Please create a support ticket here https://www.wpdownloadmanager.com/support/forum/download-manager-pro/ if you are having technical issues.

Thanks.

It wasn’t working because you changed the file extension from .html to .htm. I have uploaded the plain.html again.

Here is a screenshot from my test email,

https://www.evernote.com/l/AUfV4g_22_dMfpeYFFtrcb0rYtmJMsQujnoB/image.png

Please try now.

Package List updated version is coming within 1-2 days.

1 )WPDM registration sets the user role based on default role from WP settings. But it is possible to set a different role but requires code customization. I have modified the code to assign subscriber role to the new users from WPDM signup. Please keep in mind, you have to add the code again when you update Download Manager.

https://www.evernote.com/l/AUcK5Xs2JKdPtp21xlit6S83INu-8Kj0pkkB/image.png

2 ) The download is working for subscriber role. Just tested with the new user with subscriber role.

Removed the colored band from the plain template. Please download the attached copy and place this file in /active-theme/download-manager/ directory.

About the PDF Stamper, if you want I can enable the multi-file process in your site. But it will be resource consuming. That’s why we didn’t incorporate it in PDF Stamper add-on.

Updated your custom link template. Replaced [download_link] with <a href="[download_url]" target="_blank">[link_label]</a>. The download is working now.

Glad to know 😀

Premium Package add-on was inactive there. After activating the Premium Package settings page is loading as expected.

WPDM Pro does support multiple files as I have shown above. But no one actually expects to download multiple files separately by clicking a single button. In such cases, multiple files are zipped as a single file as WPDM does.

You don’t have to change the URL. You can use the package URL as you wanted from the start.

Just change your page template for all packages. Use the Single Column, Image Top, Extended page template. The lock will work fine with this page template.

https://www.evernote.com/l/AUfHPyqb1pFFPaCcgAknU2sBK5txYeWWEFIB/image.png

Deactivate and activate the Premium Package add-on. That should fix the empty cart issue. If the issue persists please send temporary wp-admin login info in private reply.

Added the patch on your site. Facebook Like lock is working now.

Could you please send me the PHP error log from your server? Looks like there is a fatal error on the page.

You can check the Downloads Stats Download History Tab. If there is any download from unknown IP then that should indicate the order has been downloaded. But entries are not linked to the order id.

Yes, it is possible to insert the order id in the database. If the customer is a registered user you can just assign another order with the same product. You can create the order a guest and then assign it to the custom from order details admin page.

It is also possible to create an order with that order id. But we have to edit database entry for that.

That’s the easy way to serve downloads. Although customers should receive the email after payment if they provide a correct address. You can also check all orders from Downloads Orders page to check if they have downloaded the product.

1 ) You are using an outdated version of PDF Stamper. I think the issue is related to it. Please install the latest version of the add-on.

2 ) Let me know which template you want to use and what do you want to change. I can help you with that. As far as a remember you wanted to use the default email template without the facebook and twitter links at the footer.

That’s not possible. If users want to download single files then they have to use the individual file download links.

You don’t have to set up anything. The signup notification email is automatically sent by WPDM with zero setups. Just make sure you have an admin email in Admin Dashboard Settings General Email Address option.

Please add the following code on line no 600 in this file /wp-content/plugins/download-manager/libs/class.Apply.php

if( ! is_array( $package ) ) return;

My user doesn’t have editor access. Adding this code should fix the warning issue.

The shortcode doesn’t any login parameter. So, login=1 won’t work there.