WPDM ZOHO integration

Viewing 6 posts - 1 through 6 (of 6 total)
#56718

fma.witbe
Member

Hello,

I just bought the WPDM add-on to integrate with ZOHO CRM.
It works fine, but it is not really usable for the following reasons:
– Each times someone downloads a file, WPDM creates a lead in the CRM. SO if the same person downloads 5 files, you end up with 5 new identical leads…
– The add-on does not pass to the CRM the name of the file that has been downloaded.

Would it be possible to modify the add-on so it works like this:
– creates a lead ONLY if the contact does not already exist in the CRM
– checks if the lead already exists by matching email address
– if the lead already exists: do NOT modify the lead source
– for each download, adds a task to the lead with the following info:
+ task name = name of the file that has been downloaded
+ task due date = date of the download
+ task status = closed

thanks a lot

#57277

fma.witbe
Member

Any feedback on this matter?
thanks

#58196

fma.witbe
Member

is anybody reading this forum?
A little bit of consideration (ie: answer please) would be appreciated, especially to paying customers…

#81214

Bryan Gillet
Member

I’m having an issue with this as well. When I enter the Lead Source and Auth Token and click to save settings it just spins and hangs up. Any thoughts?

#81227

Bryan Gillet
Member

Guys I expect an answer on this in a timely fashion. I paid for pro and the extension. I will simply find an alternative if this ignoring of paying customers continues.

#81410

Shahriar
Moderator

Hi,

This forum is only for feature requests.

Please create a support ticket here https://www.wpdownloadmanager.com/support/forum/download-manager-pro/ if you are having technical issues.

Thanks.

Viewing 6 posts - 1 through 6 (of 6 total)

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