Forum Replies Created
The saving was not working due to a missing nonce field. This patch is actually ready to ship in next release of WPDM. I have added it to your site.
Thanks.
Hi,
Unlocked the key from the dev site. Now you can apply the license key in your production site.
Thanks.
Hi,
1 ) Could you please send temporary wp-admin login info in private reply? I have to check your installation to find a solution for the File Cart issue.
2 ) Do you want to display the + button only? Please check the screenshot below,
https://www.evernote.com/l/AUeDsudJGZJHIqFGlBdV2_tEcM2fBKYGTCcB/image.png
It is possible but requires a custom template tag for the file list. I will show you how to add the custom tag, after getting your confirmation about the changes.
Thanks.
Hi,
Your coupon codes are Global. The inline coupon code input is for product specific codes only. When creating the code you can select whether the code is global or product specific.
https://www.evernote.com/l/AUem7Hv9S9BIeodeKLypcL38Kccpd9McqcoB/image.png
Thanks.
Hi,
Currently, there is no other way to generate the PDF thumbnail. But using a higher resolution should increase the image quality.
Are you using a custom size in pdf thumb template tag or just [pdf_thumb]?
You can add the following CSS to change the download button color,
.wpdm_submit.btn.btn-success {
background: #aaa;
}
Hi,
Please follow these steps to update your copy of Download Manager,
1 ) Deactivate and delete the old version. You won’t lose any data or settings. WordPress is warning you about the plugin files. Not the data/files you uploaded through WPDM.
2 ) Download the latest version from your download area https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version.
The auto-update feature should work on future updates as the issue has been resolved in a recent version.
Thanks.
Hi,
Sorry for the delayed reply.
Please deactivate and delete the previous installation of Download Manager. You won’t lose any data. Your downloads will still be there. After removing the old version install the latest one.
If you want me to install the latest version for you, please send temporary wp-admin login info in private reply.
Thanks.
File /download-manager/wpdm-core.php function wpdm_newversion_check Replace line no 469 with the following code,
if( ! ( ! in_array($pagenow, array('plugins.php') ) xor get_post_type() != 'wpdmpro' ) ) return;
We will add the patch in our next release.
Thanks.
It depends on your theme. The drop-down is showing all page templates provided by your theme. It seems it doesn’t have full-width template although most themes provide one.
Now your best option is creating the single-wpdmpro.php template file.
– Make a copy of your single.php file. ( This is a template file in your theme dir )
– Rename it as single-wpdmpro.php
– Remove sidebar codes from the file to use full width ( no sidebar ) layout in download/package details page.
Hi,
In that case, a customized solution is required for you. Maybe a custom frontend uploader form shortcode which supports parameters like category, template etc.
We provide custom upgrade service ( https://www.wpdownloadmanager.com/download/custom-upgrade-service/ ) in cases like this one. Please let me know if you are interested.
Thanks.
If you are hosting on Siteground add following rule in your .htaccess file to fix the saving issue,
<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>
Thanks.
Please send temporary wp-admin login info in private reply to check the issue.
1 ) Navigation link is working in my test. I see a PDF file after clicking the 12.2 from the menu.
2 ) Icons are visible too.
Please let me know if you are still having these issues.
Yes, it is possible. Premium Package has the option to add a free file in a pro package. You will find this option in the Package Setting Metabox Pricing and Discounts tab.
No, frontend doesn’t show the list. But user submitted email will be added to the list you have selected from MailChimp settings.
Use the fully qualified URL under preview column to set the featured image.
For example 
Please send temporary wp-admin login info in private reply. I will install the plugin for you.
The download button is working in my test. Please check the following screenshot.
https://www.evernote.com/l/AUc5Bbbx0yNG-raSw8X5IekBROSTGWvAAj0B/image.png
Do you have the latest version ( 4.7.7 ) of Download Manager? If not installing the latest version should fix it. Otherwise please send temporary wp-admin login info in private reply.
Please send me a package URL where you have this issue. I think your files are not available in the files dir. In that case, re-uploading those files should fix the issue.
Hi,
The console error is coming from WPDM. But this doesn’t affect any plugin feature or another plugin. Chrome just blocking the content load in a WPDM dashboard widget.
Anyway, We will check this issue thoroughly before the next update to fix the warning.
Thanks.