Shahriar

Hi,

Sorry for the delayed reply. Somehow missed this ticket.

It is possible to extend the plugin to track all the things you want. But it requires custom coding. We provide custom upgrade service in cases like this one.

If you are interested in custom upgrade service please let me know. We will discuss more about the precise specifications if you want to proceed with customization.

Thanks.

Hi,

Sorry for the delay.

The file you sent above is okay. Matched 100% with the actual file from v.4.7.3 So, if you can unblock it.

Please just delete the old version and install a fresh copy of WDPM. Download it here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Thanks.

Hi,

We did reply to your first ticket here https://www.wpdownloadmanager.com/support/topic/zip-file-downloads-are-empty-0kb/ Please send login info there or in this ticket as private reply.

Thanks.

The page is loading the old scripts. Clearing the browser cache should fix the issue. Or try from a new browser. If the issue persists please send me the package link to check.

You can download your purchased products from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Hi,

You can set the page template from package settings. I have updated the page template of the first link you sent,

https://www.evernote.com/l/AUcnQgcf_RRGRou8Cu9f5LhPI_A82uhV1oUB/image.png

Let me know if still having an issue.

Thanks.

Could you please send temporary wp-admin and FTP login info in private reply? I have to run some tests there to find a solution.

Hi,

As you have separate user roles you can control the access from package settings. No need to use the category settings.

Remove all access options ( uncheck all roles ) from category settings. That should fix the issue.

Just set the roles in package settings when creating the package.

Let me know if you have further questions.

Thanks.

Hi,

Please send temporary wp-admin login info in private reply ( check the private reply button in the form below ). I will fix the warning issue in login and sign up form.

You can add a logo parameter in the login and sign up shortcode to fix the issue.

[wpdm_login_form simple=1 logo="https://demo.wpdownloadmanager.com/wpdmpro/wp-content/uploads/sites/2/2018/01/wpdm-icon-620.png"]

There are many ways to display your downloads. The simple one is all downloads table which shows all available downloads in a tabular format.

[wpdm_all_packages] – Documentation Link.

Install the TinyMCE Button add-on ( https://www.wpdownloadmanager.com/download/advanced-tinymce-button/ ) to insert shortcodes easily.

Thanks.

Hi,

Yes, it is possible to log downloads from File Cart. Requires a simple customization. Please check the screenshot below,

https://www.evernote.com/l/AUcMcDtd3uJPjJfHbW2HhDdCTtt29TK-Dx8B/image.png

The first block is,

global $current_user;

And second block is,

$log = new \WPDM\libs\DownloadStats();
$log->newStat($pid, $current_user->ID, '');

Please send login info in private reply if you need help with the customization.

Thanks.

Hi,

Please use a custom page template to customize the package view. You can clone the current template you are using now. Then remove unwanted info blocks from there. Template editor is available in Downloads Templates page.

After creating the custom template you have to set it in the package settings to apply in frontend view.

Here is a detailed post on custom template https://www.wpdownloadmanager.com/building-a-wordpress-download-manager-link-template-from-scratch/

Thanks.

Please send temporary wp-admin login info in private reply to check the issue.

Hi,

The key should work fine with 2 more domains as your key is linked to 3 domains. Are you using the latest version of Download Manager? The invalid key issue might appear in some older versions of WPDM.

Please send temporary wp-admin login info in private reply if you are getting the error with the latest WPDM.

Thanks.

I was getting Error 502 Bad gateway error. Are you getting the same error? Please send me PHP error log, that should point us where things have gone wrong.

Hi,

I need admin access or at least page URL to check the jstable issue.

Please send me a sample CSV file to check the accented words issue.

Thanks.

Please send temporary wp-admin login info in private reply to check the issue.

Please send temporary wp-admin login info in private reply to check the issue.

Hi,

If you are using Siteground please check my reply here https://www.wpdownloadmanager.com/support/topic/wpdm-doesnt-save-options/

Otherwise, send temporary wp-admin login info in private reply.

Thanks.

Hi,

You can use a custom link template to modify the template behavior.

Clone the current template you are using now and replace [page_link] with [title] to remove the details page link. If you want the title to have the download link you have to wrap it inside a link tag as shown below,

<a href="[download_url]">[title]</a>

Please read this post to know more about custom templates.

Thanks.

Please enable the temporary login. I tried the above credentials but getting invalid user error.